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Help Desk Associate Jobs in Anderson, SC (NOW HIRING)

White Lodging Careers

Night Audit

Clemson, SC · On-site

$21.18/hr

A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk ... Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ...

Extra Space

Assistant Store Manager

Simpsonville, SC

We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...

Ross Stores, Inc

Store Manager

Simpsonville, SC

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

Ross Stores

Store Manager

Simpsonville, SC · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

LifeStance Health

Lead Practice Coordinator

Greenville, SC · On-site

$20 - $25/hr

At LifeStance Health, we strive to help individuals, families, and communities with their mental ... Manage front desk responsibilities including greeting and checking patients in/out in a courteous ...

LifeStance Health

Lead Practice Coordinator

Greenville, SC · On-site

$22.50 - $25.75/hr

At LifeStance Health, we strive to help individuals, families, and communities with their mental ... Manage front desk responsibilities including greeting and checking patients in/out in a courteous ...

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Help Desk Associate information

See Anderson, SC salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for help desk associate in Anderson, SC is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Anderson, SC? The most popular types of Help Desk jobs in Anderson, SC are:
What job categories do people searching Help Desk Associate jobs in Anderson, SC look for? The top searched job categories for Help Desk Associate jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Help Desk Associate jobs? Cities near Anderson, SC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Anderson, SC as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,870 per year, or $19.6 per hour.
Broking Specialist

Broking Specialist

World Insurance Associates, LLC.

Anderson, SC • On-site

Full-time

Retirement

Posted 25 days ago

World Insurance Associates rating

7.8

Company rating: 7.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

168th of 281 rated insurance

Job description

Company Overview 
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.  
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. 
Position Summary  
The Broking Specialist receives and processes submissions for business from a network of insurance agents, obtains quotes from multiple insurance carriers, and provides agents with multiple quotes based on business requirements. Develops and maintains a network of agency and/or broker relationships. 
Primary Responsibilities 
  • Collaborates with Account Managers and Client Advisors in assigned division to develop coverage strategy and marketing initiatives for renewal and prospective business in the Middle Market segment. 
  • In conjunction with other team members, prepare, review, and approve client-ready documentation, including proposals, analysis, and coverage comparisons, for new business opportunities and renewals. 
  • Participate in client and prospect meetings as requested. 
  • Negotiate with underwriters to establish best terms and conditions with respect to premiums and coverage. 
  • Develop and maintain positive relationships with carriers that write both Middle Market and upper Middle Market P&C business. 
  • Provide leadership, mentoring and direction to assist with growth and development of Broking Associates. 
    Present current trends and issues to interested parties internally and externally. 
  • Drive utilization of all available technology throughout broking process and client service process 
  • Adhere to the highest standards of professionalism and ethical behavior in all activities. 
      
Work Experience  
  • 3-5+ years’ experience in Property and Casualty with a comprehensive understanding of insurance coverages for commercial lines  

Professional Licenses/Certifications 
  • Must hold state Property & Casualty insurance license  
 
Essential Skills/Competencies 
  • Project/process management discipline and follow-through  
  • Compelling deductive reasoning skills  
  • Substantial inter-personal skills and associate engagement expertise  
  • Effective listening and communication skills  
  • Collaborative nature  
  • Action-oriented, ambitious, initiative-taker  
  • Analytical and creative thinker  
  • Commitment to continuous learning and development  
  • Basic understanding of standard property and casualty insurance programs  
  • Purposeful, results-driven, competitive, tenacious desire to win  
  • Knowledgeable of the insurance marketplace and keeps current with marketplace changes  
  • Strong ability to influence and negotiate with trading partner peers, and achieve optimal outcomes for clients and prospective clients  
 
Physical Demands & Working Conditions  
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. 
Equal Employment Opportunity 
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. 
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. 
#LI-MF1
 

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