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Help Desk Associate Jobs in Anderson, SC (NOW HIRING)

Planet Fitness

Front Desk Associate

Simpsonville, SC

$12.50 - $16/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Simpsonville, SC

$12.50 - $16/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site +1

$17.50 - $23.50/hr

Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of ... NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help ...

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site +1

$17.50 - $23.50/hr

Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of ... NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help ...

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site

$17.50 - $23.50/hr

Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of ... NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help ...

Workout Anytime - Cesak

Front Desk

Hartwell, GA · On-site

$15 - $17/hr

Paid time off Position Overview The Front Desk Representative will greet and direct members, guests ... education and new certifications, helping you stay current with the latest fitness trends.

Leader Communications Inc

Customer Service Agents

Clemson, SC · On-site

$13.25 - $17.50/hr

These roles are critical in maintaining Tier I and Tier II information technology related help desk ... Associate degree or higher in information technology or related field; or high school diploma and ...

RTO National

Desktop Support Technician

Greenville, SC · On-site

$19 - $24.25/hr

Experience working as IT Help desk or desktop technician role is required. 2+ years is preferred ... CompTIA A+ / Network+ certification preferred. * 2-year Associate degree in a computer-related ...

The DRIPBaR Greenville

Front Desk Sales

Greenville, SC · On-site

$18 - $20/hr

But if you love helping people solve their problems, are goal-oriented, need variety, and want to ... The Front Desk Sales Specialist has a sales role who will enjoy asking our clients questions to ...

The DRIPBaR Greenville

Front Desk Sales

Greenville, SC · On-site

$18 - $20/hr

But if you love helping people solve their problems, are goal-oriented, need variety, and want to ... The Front Desk Sales Specialist has a sales role who will enjoy asking our clients questions to ...

Vivacity Tech PBC

Inventory Associate

Greenville, SC · On-site

$18/hr

... helping ensure assets are prepared, processed, and moved efficiently. This role delivers high ... Prolonged periods of sitting or standing at a desk and working on a computer * Ability to operate ...

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Help Desk Associate information

See Anderson, SC salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for help desk associate in Anderson, SC is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Anderson, SC? The most popular types of Help Desk jobs in Anderson, SC are:
What job categories do people searching Help Desk Associate jobs in Anderson, SC look for? The top searched job categories for Help Desk Associate jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Help Desk Associate jobs? Cities near Anderson, SC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Anderson, SC as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,870 per year, or $19.6 per hour.
Front Desk Associate

Front Desk Associate

Planet Fitness

Simpsonville, SC

$12.50 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 597 frontline employees who took The Breakroom Quiz

46th of 61 rated gym and leisure clubs

Job description

Who We Are:
 
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
 
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
Characteristics that will make you a perfect match for our Front Desk Associate: 
You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Front Desk Associate Role:
 
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks. 
More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

What Planet Fitness employees say

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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