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Help Desk Associate Jobs in Amarillo, TX (NOW HIRING)

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Help Desk Associate information

See Amarillo, TX salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for help desk associate in Amarillo, TX is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.97 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Amarillo, TX?

The most popular types of Help Desk jobs in Amarillo, TX are:

What are popular job titles related to Help Desk Associate jobs in Amarillo, TX?

For Help Desk Associate jobs in Amarillo, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Amarillo, TX look for?

The top searched job categories for Help Desk Associate jobs in Amarillo, TX are:

What cities near Amarillo, TX are hiring for Help Desk Associate jobs?

Cities near Amarillo, TX with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Amarillo, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,830 per year, or $19.6 per hour.

$20 - $24/hr

Full-time

Retirement, PTO

Re-posted 14 hours ago


Job description

Staff Accountant

MH Civil is looking for a diligent and detail-oriented Staff Accountant to join our finance team. In this role, you will play an essential part in managing daily accounting functions, maintaining accurate financial records, and supporting month-end close processes. As a Staff Accountant, you will work closely with operations to ensure accuracy in financial reporting, assist with reconciliations, and contribute to our commitment to financial integrity. If you have a solid understanding of accounting principles, an eye for detail, and a proactive approach, we encourage you to apply and become part of our team!

What you'll do:
  • Data Gathering and Entry: You will be the master of records, ensuring all financial data is accurately entered into our system. This includes scanning and reviewing bills to prevent discrepancies that could impact financial statements.
  • Credit Card Management: Take charge of entering and coding credit card charges. You will meticulously pull receipts from Expensify, ensuring each transaction aligns with company policies and budgetary constraints.
  • Bank Reconciliation: Stay on top of our financial pulse by updating bank feeds regularly. You will match bank data with our internal records, ensuring all transactions are synchronized and errors are caught early.
  • Rent and Lease Entries: Handle the entry of rents and leases with precision, ensuring every detail is accounted for and recorded correctly in our financial systems.
  • Participates in meetings with operations, accounting, and related departments.
  • Performs other related duties, as assigned.
What you'll need to succeed:
  • Basic understanding of clerical and administrative procedures.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Ability to solve problems as they arise.
  • Proficient with Microsoft Office 365, Oracle NetSuite, Intuit QuickBooks, or similar software.
  • High school diploma or equivalent required.
  • Associate degree or vocational school training preferred.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift to 40 pounds at a time.
Why You’ll Love Working Here:
  • We care about your well-being, which is why we offer partially employer-paid health benefits after 60 days to support your health
  • Gym Membership Discounts
  • Exclusive Employee Travel and Entertainment Perks
  • Retirement Plan: IRA plan available after one year to help you plan for your future.
  • Paid Time Off: Start with 40 hours of PTO after one year, with an additional 8 hours each year thereafter.