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Help Desk Assistant Jobs in Portland, OR (NOW HIRING)

Gold's Gym

Front Desk Motivator

Vancouver, WA · On-site

$15.74/hr

We are seeking a dedicated Front Desk Associate to join our team, supporting our mission to help ... Check-in members, provide access cards, and assist with inquiries. * Handle incoming phone calls ...

Eden Health

Lead Service Desk Analyst

Vancouver, WA · On-site

Coaching and Team Enablement * Assist with coaching Service Desk Analysts on troubleshooting ... Pilot and help implement new tools, scripts, or procedures that improve efficiency and service ...

Muv Fitness

Front Desk Lead Position

Beaverton, OR · On-site

$16.55 - $17.05/hr

Handle front desk activities including answering phones and checking-in members * Assist club ... Muv Fitness Müv Fitness has a goal to help EVERY member achieve their goals. Whether it is weight ...

Muv Fitness

Front Desk Lead Position

Portland, OR · On-site

$16.55 - $17.05/hr

Handle front desk activities including answering phones and checking-in members * Assist club ... Muv Fitness Müv Fitness has a goal to help EVERY member achieve their goals. Whether it is weight ...

PLANET FITNESS

Front Desk Part-Time Associate

Tigard, OR · On-site

$14.75 - $19/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

Easy Mile Fitness

Front Desk Part-Time Associate

Tigard, OR · On-site

$14.75 - $19/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Portland, OR · On-site

$14.50 - $18.50/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Portland, OR · On-site

$14.75 - $19/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Tigard, OR · On-site

$14.25 - $18.50/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Aloha, OR · On-site

$14.75 - $19/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

Easy Mile Fitness

Front Desk Full-Time Associate

Beaverton, OR · On-site

$14.50 - $18.75/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

Easy Mile Fitness

Front Desk Part-Time Associate

Hillsboro, OR · On-site

$15.25 - $19.50/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Full-Time Associate

Portland, OR · On-site

$14.75 - $19/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Portland, OR · On-site

$14.75 - $19/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Hillsboro, OR · On-site

$15.25 - $19.50/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

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Showing results 21-40

All JobsHelp Desk JobsHelp Desk Assistant JobsHelp Desk Assistant Jobs in Portland, OR

Help Desk Assistant information

See Portland, OR salary details

$10

$22

$35

How much do help desk assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk assistant in Portland, OR is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.47 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
More about Help Desk Assistant jobs

What are the most commonly searched types of Help Desk jobs in Portland, OR?

The most popular types of Help Desk jobs in Portland, OR are:

What cities near Portland, OR are hiring for Help Desk Assistant jobs?

Cities near Portland, OR with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,979 per year, or $22.1 per hour.

Front Desk Motivator

Gold's Gym

Vancouver, WA • On-site

$15.74/hr

Part-time

Re-posted 15 days ago

Gold's Gym rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

37th of 63 rated gym and leisure clubs

Job description

Job Type: Part-Time
Shift Availability: Afternoons and Evenings (Monday-Friday, 3:00 pm - 10:15 pm); Weekends
About Us:
Golds Gym PNW is a well-established fitness facility dedicated to providing a welcoming and energetic environment for our members. We are seeking a dedicated Front Desk Associate to join our team, supporting our mission to help people achieve their fitness goals.
Job Description:
As a Front Desk Associate, you will be the first point of contact for our members and visitors. Your friendly and professional demeanor will play a crucial role in creating a positive experience for everyone who enters our facility. This is a part-time position with a focus on afternoon and evening shifts, making it an ideal opportunity for students or those seeking supplemental income.
Responsibilities:
  • Greet members and guests with a warm and welcoming attitude.
  • Check-in members, provide access cards, and assist with inquiries.
  • Handle incoming phone calls and address member questions or concerns.
  • Maintain a clean and organized front desk area.
  • Process membership and retail sales transactions accurately.
  • Enforce gym policies and safety protocols.
  • Assist in resolving member issues and provide exceptional customer service.
  • Assist with light administrative tasks as needed.

Requirements:
  • Professional and friendly demeanor with excellent communication skills.
  • Availability for afternoon and evening shifts as specified.
  • Previous customer service experience is a plus.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic computer skills for data entry and member check-in.
  • Knowledge or interest in fitness and wellness.
  • Must be reliable and punctual.

Benefits:
  • Access to gym facilities and fitness classes.
  • Opportunities for professional growth within the organization.
  • A supportive and friendly team environment.

If you're a caring and loyal individual with a passion for helping others achieve their fitness goals, we encourage you to apply for this Front Desk Associate position at Gold's Gym PNW. Join us in making every visit to our gym a memorable and enjoyable experience for our members. Apply today by submitting your resume and availability.
Compensation: $15.74 per hour
From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it's roots- serious training, community and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.
We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!

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