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Help Desk Assistant Jobs in Eugene, OR (NOW HIRING)

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$14 - $18/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Eugene, OR · On-site

$13.75 - $17.75/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

PLANET FITNESS

Front Desk Part-Time Associate

Eugene, OR · On-site

$14 - $18/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$13.75 - $17.75/hr

... Assist members with inquiries about membership options, policies, and gym services. Help with ... Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

... Assist with user account support, password resets, and access-related requests. • Document ... Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Support workstation moves, adds, and changes. * Assist with user account support, password resets ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Vetcor

Veterinary Assistant

Springfield, OR · On-site

$16.25 - $20.50/hr

Veterinary Assistant/Veterinary Receptionist Hybrid Status: Full-Time Salary: Negotiable and based ... Help keep front-desk, treatment, and common areas clean, organized, and welcoming. * Move between ...

Q Street Animal Hospital

Veterinary Assistant

Springfield, OR · On-site

$16.25 - $20.50/hr

Veterinary Assistant/Veterinary Receptionist Hybrid Status: Full-Time Salary: Negotiable and based ... Help keep front-desk, treatment, and common areas clean, organized, and welcoming. * Move between ...

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Help Desk Assistant information

See Eugene, OR salary details

$10

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$33

How much do help desk assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk assistant in Eugene, OR is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.17 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
More about Help Desk Assistant jobs

What are the most commonly searched types of Help Desk jobs in Eugene, OR?

The most popular types of Help Desk jobs in Eugene, OR are:

What cities near Eugene, OR are hiring for Help Desk Assistant jobs?

Cities near Eugene, OR with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Eugene, OR as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,545 per year, or $20.9 per hour.

Front Desk Part-Time Associate

Easy Mile Fitness

Eugene, OR • On-site

$14 - $18/hr

Part-time

Re-posted 6 days ago

Job description

Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary:
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Key Responsibilities:
  • Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
  • Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
  • Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
  • Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
  • Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
  • Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Qualifications:
  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Basic computer skills.
  • Positive attitude with a passion for helping others and maintaining a welcoming environment.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Ability to work flexible hours, including evenings and weekends.
  • High school diploma or equivalent

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