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Help Desk Assistant Jobs in Loris, SC (NOW HIRING)

... absence. * Assist in onboarding to acclimate new team members to Lids. * Engage team members by ... Help Desk, HR, DSM, RD, etc.) to take appropriate action. * Drive team engagement by ensuring team ...

... absence. * Assist in onboarding to acclimate new team members to Lids. * Engage team members by ... Help Desk, HR, DSM, RD, etc.) to take appropriate action. * Drive team engagement by ensuring team ...

... absence. * Assist in onboarding to acclimate new team members to Lids. * Engage team members by ... Help Desk, HR, DSM, RD, etc.) to take appropriate action. * Drive team engagement by ensuring team ...

... absence. * Assist in onboarding to acclimate new team members to Lids. * Engage team members by ... Help Desk, HR, DSM, RD, etc.) to take appropriate action. * Drive team engagement by ensuring team ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

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Help Desk Assistant information

See Loris, SC salary details

$8

$16

$25

How much do help desk assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk assistant in Loris, SC is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
More about Help Desk Assistant jobs

What cities near Loris, SC are hiring for Help Desk Assistant jobs?

Cities near Loris, SC with the most Help Desk Assistant job openings:

Infographic showing various Help Desk Assistant job openings in Loris, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $33,877 per year, or $16.3 per hour.

Medical Assistant - Senior Living

Curana Health, Inc.

Myrtle Beach, SC • On-site

$20 - $24/hr

Full-time

Posted 14 days ago


Curana Health rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it.
As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.
Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.
Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you.
For more information about our company, visit CuranaHealth.com.
Summary
We are seeking a dedicated and compassionate Medical Assistant to serve as a warm, visible presence within our senior living communities. This is a concierge-style role focused on building relationships with residents, families, and community partners while providing clinical and administrative support to our healthcare providers. The Medical Assistant plays a crucial role in ensuring the delivery of excellent, personalized care to the residents we serve.
Essential Duties & Responsibilities
Community Engagement
  • Serve as a concierge and trusted point of contact within the senior living community, building genuine relationships with residents, families, and staff.
  • Check in regularly with community leaders (executive directors, nursing, sales, wellness, and leadership) to stay aligned on resident needs and priorities.
  • Attend community social events to connect with residents and families, build rapport, and strengthen our presence in the community.
  • Act as a liaison between key stakeholders and communicate the community's needs back to the care team.

Resident Engagement
  • Assist residents with any needs that arise, serving as a friendly, reliable go-to resource.
  • Obtain new resident packets and ensure records are complete, accurate, and ready for the provider.
  • Coordinate care between specialists, therapy, home health, and other ancillary services.
  • Assist with front desk duties, including appointment management, scheduling, and other related tasks.
  • Conduct monthly outreach with residents and families to assess needs and coordinate care consistent with the provider's care plan.
  • Connect residents with local and regional social support services.

Clinical Functions
  • Greet each resident, family member, and staff member with a smile.
  • Take vital signs and help prepare residents for their visit (room patients if in a clinic setting).
  • Coordinate after-visit follow up.
  • Complete all diagnostic testing.
  • Manage and complete all quality assurance monitoring.

Qualifications
  • Certified Medical Assistant
  • Outgoing individual who loves interacting with people
  • Organized and effective communicator
  • Experience working as a medical assistant in a healthcare setting, preferably in a geriatric or senior care environment
  • Proficient in Microsoft Office
  • Positive attitude and strong interpersonal skills
  • Passionate about helping others and serving seniors
  • Highly organized
  • Reliable transportation required, as this role involves travel between community sites
  • Willingness to learn and be a part of something great

What Curana Health employees say

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