Heb Lead Jobs (NOW HIRING)

Responsibilities Since H-E-B Digital Technology’s inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-EB Digital—we’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. As a Staff Software Engineer, you’ll provide end-to-end support to applications and identify ways to improve codebases, solutions to complex problems, and effectively propose paths forward to drive outcomes. You’ll make recommendations on overall application system designs, architecture, security, scalability, reliability, and performance. Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner owned” means our most important resources—People—drive the innovation, growth, and success that make H-EB The Greatest Omnichannel Retailing Company.

• 7+ years of professional software development experience
• Expertise in Security, Observability, Performance Engineering, and Cloud Engineering
• Hands‑on experience with GraphQL and related API technologies including REST, AWS, networking, TypeScript, and Node.js
• Expert proficiency across multiple programming languages, technologies, and frameworks
• Deep knowledge of system architecture, data modeling, and application‑level design patterns
• Ability to evaluate platform designs for performance, sustainability, and iterative development
• Experience with standard engineering tools such as Git, Jira, and Confluence
• Proven track record of delivering consistent, high‑quality engineering outcomes
• Expert understanding of Computer Science fundamentals including data structures, algorithms, design patterns, and system architecture
• Strong understanding of the SDLC and Agile frameworks such as Scrum and Kanban
• Experience with containerization technologies such as Docker
• Experience with CI/CD pipelines and tools such as Jenkins, GitLab, or GitHub Actions
• Experience with SQL and NoSQL databases, including query optimization
• Ability to collaborate effectively across product, web, and mobile engineering teams
• Computer Science degree or equivalent training, certification, or experience

• Design, build, and develop the Api Proxy and core GraphQL platform, including the router, schema workflows, and supporting code and infrastructure.
• Help take observability and tooling to the next level for the developer experience for HEB engineers.
• Collaborate with multiple engineering teams (backend, web, mobile) to find solutions that improve developer productivity.
• Contribute to scaling the platform team’s operations and unlock performance and cost‑savings opportunities for HEB tenants.
• Provide tools to improve critical HEB product surface areas’ business metrics such as latency, costs, and issues.
• Mentor and lead engineers, drive larger initiatives, and enable others to execute against team goals.
• Influence other teams, set goals and standards within the team, and influence across the organization.
• Own initiatives that span multiple teams and proactively seek opportunities to help others grow.
• Drive performance with the API by identifying bottlenecks, tuning queries, and implementing caching strategies to ensure peak performance.
• Research and brainstorm new technologies to improve platform architecture and performance.
• Review epics, ensure they’re appropriately broken down and prioritized with cross‑team dependencies identified.
• Write production‑ready code and tests that meet acceptance criteria, are easily testable, documented, and account for edge cases, security, and errors.
• Create, configure, and support build and deployment pipelines.
• Lead others in coding, configuration, maintaining, testing, debugging existing or new systems, delivering quality features and bug fixes that align with the development process.
• Provide effective on‑call, debugging and troubleshooting for complex issues, identifying path to resolution for team services.

Ensures cross‑team dependencies are identified and well understood by all teams involved and other relevant stakeholders. Works across teams to foster a culture of priority setting and urgency in alignment with organizational strategy. Drives collaborations with peer Product, Engineering, and Design teams to inform the platform roadmap and handle metrics and tracing scaling challenges that push the boundaries of existing observability infrastructure.

Owns risk, change, and uncertainty across multiple teams, proactively identifies ambiguity and drives teams toward mitigation. Considers how ambiguity affects or is affected by other teams. Handles technology projects or tasks with no guidance.

Manages cross‑team commitments, progress, and roadmap delivery. Anticipates and communicates blockers, delays, and cost ballooning across teams before escalation. Clarifies expectations across teams and stakeholders.

Understands architecture, design, and integration landscape of multiple H‑E‑B systems or services. Writes production‑ready code meeting acceptance criteria, testable, documented, with security and edge cases. Understands adjacent domains and integration landscape. Introduces new technologies with ROI influence, stays ahead with long‑term sustainability.

Leads strategically important projects involving multiple teams, aligns teams toward simple effective designs. Supports engineers in optimizing product‑ready code. Deploys software, drives adoption of system health per SRE best practices, enacts changes to monitoring practices improving health.

Creates documentation and training related to technology stacks and standards across teams. Provides constructive criticism to stakeholders.

Breaks down barriers across teams, shares learnings, seeks improvements in communication and collaboration, builds relationships and common ground.

JDEngineering