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Heavenly Ski Jobs (NOW HIRING)

Vail Resorts

Reservation Agent.

South Lake Tahoe, CA · On-site

$22/hr

Knowledge of all ski and ride school products, as well as a general knowledge of our Heavenly, Kirkwood or Northstar resorts * A second language is a plus * Love of skiing or snowboarding A ...

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Heavenly Ski information

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How much do heavenly ski jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for heavenly ski in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $15.38 per hour, depending on experience, location, and employer.

What are Heavenly Ski jobs?

Heavenly Ski jobs refer to positions available at Heavenly Mountain Resort, a popular ski resort located in South Lake Tahoe, California and Nevada. These jobs can include roles such as ski and snowboard instructors, lift operators, hospitality staff, rental technicians, and customer service representatives. Working at Heavenly Ski offers the chance to be part of a vibrant mountain community, enjoy employee benefits like free ski passes, and gain experience in the outdoor recreation and tourism industry. Seasonal and year-round opportunities are available, and employees often enjoy the unique lifestyle that comes with living and working in a ski destination.

What are the key skills and qualifications needed to thrive as a ski resort employee at Heavenly Ski Resort?

To thrive as a Ski Resort Employee at Heavenly Ski Resort, you need strong customer service skills, knowledge of ski operations or hospitality, and relevant experience or certifications such as CPR or ski instruction credentials. Familiarity with point-of-sale systems, reservation software, or snow equipment is often required depending on the specific role. Exceptional communication, teamwork, and adaptability help employees stand out when assisting guests and handling varying weather and visitor needs. These skills ensure a safe, enjoyable, and efficient experience for guests, which is crucial for the resort’s success.

What are some common challenges faced by ski instructors at Heavenly Ski Resort, and how can they be addressed?

Ski instructors at Heavenly Ski Resort often face challenges such as adapting lessons to varying skill levels, managing large groups during peak seasons, and ensuring guest safety in changing weather conditions. To address these, instructors need strong communication skills, flexibility in teaching methods, and constant attention to safety protocols. Collaboration with other team members and ongoing training provided by the resort can also help instructors stay prepared and deliver exceptional guest experiences.

What is the difference between Heavenly Ski vs Snowboard Instructor?

AspectHeavenly SkiSnowboard Instructor
CertificationsCPR, First Aid, Ski Instructor Certification (CSIA or equivalent)CPR, First Aid, Snowboard Instructor Certification (CSIA or equivalent)
Work EnvironmentMountain ski slopes, ski resorts, outdoorMountain slopes, ski resorts, outdoor
Industry UsageUsed by ski resorts for ski instruction rolesUsed by ski resorts for snowboard instruction roles

Heavenly Ski typically refers to the ski resort or skiing activities, while Snowboard Instructor is a specific role focused on teaching snowboarding. Both roles require similar certifications and work in outdoor mountain environments, but they differ in the skills taught and certification specifics. Understanding these differences helps job seekers find the right position aligned with their skills and certifications.

More about Heavenly Ski jobs

What are the most commonly searched types of Heavenly Ski jobs?

The most popular types of Heavenly Ski jobs are:

What job categories do people searching Heavenly Ski jobs look for?

The top searched job categories for Heavenly Ski jobs are:

Heavenly Ski jobs near you
Infographic showing various Heavenly Ski job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,582 per year, or $15.2 per hour.

Reservation Agent.

Vail Resorts

South Lake Tahoe, CA • On-site

$22/hr

Full-time

Retirement

Posted 7 days ago

Key responsibilities

  • Handle multiple calls to book, update, and process ski & ride school reservations for guests.

  • Provide detailed and accurate information about Ski & Ride School products and communicate lesson expectations clearly to guests.

  • Coordinate with SRS partners and monitor email inboxes to resolve guest concerns and manage lesson requests and changes.

Vail Resorts rating

6.9

Company rating: 6.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

18th of 52 rated entertainment

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Tahoe Regional Contact Center Reservation Agent handles multiple calls for ski & ride school, provides high level customer service, and books & updates ski & ride school lesson reservations for our Heavenly, Kirkwood and Northstar resorts.

Job Responsibilities:

  • Be able to provide detailed information for all Ski & Ride School products with 100% accuracy
  • Efficiently and accurately process ski & ride school reservations, changes and cancellations
  • Make suitable product recommendations to meet guest needs and business objectives
  • Handle high volumes of customer interaction while delivering exceptional service
  • Communicate clearly and concisely with guests to set appropriate lesson expectations
  • Coordinate with SRS partners on lesson requests & changes and to resolve guest concerns in a timely manner.
  • Monitor and maintain SRS email inboxes, providing timely responses to guest questions, requests, and concerns.
  • Assist with processing lessons and lesson check-in at Heavenly’s base locations
  • Perform other duties as required

Requirements & Skills

  • Strong communication, both verbal and written
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Able to work on the phone and computer for long periods of time
  • Prior knowledge of computer basics
  • Able to work a flexible schedule including weekends and holidays; minimum availability of 3 days a week required

Preferred Qualifications:

  • High school diploma or GED
  • Point of sales experience
  • Knowledge of all ski and ride school products, as well as a general knowledge of our Heavenly, Kirkwood or Northstar resorts
  • A second language is a plus
  • Love of skiing or snowboarding

A reservation agent is a flexible employee who may be asked to work across multiple departments and in various roles which could include one of the following:

  • Resort Activities
  • Retail Rental operations
  • Food and Beverage Support
  • Ticket sales or scanning
  • Lift Operations
  • Base Area Operations

The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516978
Reference Date: 08/29/2026 
Job Code Function: Product Sales & Services  

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