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Healthcare Scheduling Jobs in Indiana (NOW HIRING)

BrightStar Care

Scheduling Coordinator

Valparaiso, IN · On-site

$15.50 - $19.75/hr

Previous experience in home health care, healthcare scheduling, staffing coordination, or customer service preferred. * Strong organizational and time-management skills with the ability to multitask ...

TEKsystems

Medical Scheduling

Indianapolis, IN

$16/hr

Experience in healthcare scheduling, patient services, or medical administration is a plus. What Makes You Successful * You are patient-focused and committed to delivering exceptional service. * You ...

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All JobsHealthcare Scheduling JobsHealthcare Scheduling Jobs in Indiana

Healthcare Scheduling information

See Indiana salary details

$28.5K

$61.8K

$140.8K

How much do healthcare scheduling jobs pay per year?

As of Aug 23, 2026, the average yearly pay for healthcare scheduling in Indiana is $61,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $70,900.00 per year, depending on experience, location, and employer.

What is healthcare scheduling?

Healthcare scheduling refers to the process of organizing and managing appointments for patients, healthcare providers, and facilities. This role involves coordinating calendars, confirming availability, and ensuring that patients receive timely access to medical services. Effective healthcare scheduling helps reduce wait times, improve patient satisfaction, and optimize the use of healthcare resources. Schedulers may work in hospitals, clinics, or private practices, and often use specialized software to manage appointments and communicate with patients and staff.

What are the key skills and qualifications needed to thrive as a healthcare scheduler?

To thrive as a Healthcare Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology, often supported by a high school diploma or equivalent. Proficiency in scheduling software, electronic health records (EHR) systems, and office productivity tools is typically required. Excellent customer service, problem-solving abilities, and effective communication make individuals stand out in this role. These skills ensure accurate appointment coordination, minimize scheduling conflicts, and contribute to a smooth workflow in healthcare facilities.

What are some common challenges faced by healthcare schedulers and how can they overcome them?

Healthcare schedulers often face challenges such as last-minute appointment changes, balancing provider availability, and managing high patient volumes. To overcome these, strong organizational skills, attention to detail, and effective communication with both patients and medical staff are essential. Many schedulers rely on scheduling software to streamline processes and minimize errors, while proactive problem-solving and flexibility help them adapt quickly to unexpected changes. Building good relationships with team members and staying updated on best practices can also make the role more manageable.

What is the difference between Healthcare Scheduling vs Medical Office Assistant?

AspectHealthcare SchedulingMedical Office Assistant
Primary RoleManaging appointment schedules and patient bookingsHandling administrative tasks, including scheduling, patient intake, and clerical duties
Required CertificationsTypically none or basic trainingMedical assisting certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, healthcare facilities
Common TasksScheduling appointments, rescheduling, cancellationsScheduling, patient check-in/out, data entry, billing support

While both roles involve scheduling patients, Healthcare Scheduling focuses primarily on managing appointment calendars. Medical Office Assistants perform a broader range of administrative tasks, including scheduling, making them more versatile in healthcare settings.

What are popular job titles related to Healthcare Scheduling jobs in Indiana?

For Healthcare Scheduling jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Healthcare Scheduling jobs in Indiana look for?

The top searched job categories for Healthcare Scheduling jobs in Indiana are:

Healthcare Scheduling jobs near you
Infographic showing various Healthcare Scheduling job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 16% Part Time, and 15% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $61,841 per year, or $29.7 per hour.

Scheduling Coordinator

BrightStar Care

Valparaiso, IN • On-site

$15.50 - $19.75/hr

Other

Re-posted 12 days ago

Job description

Job Title: Home Care Scheduler / Staffing Coordinator Position Summary We are seeking a highly organized and customer-focused Home Care Scheduler / Staffing Coordinator to manage daily operations related to client scheduling, caregiver staffing, and office communications. This role is responsible for coordinating care services for 80+ clients, ensuring appropriate staffing coverage, managing authorizations, and serving as a primary point of contact for both clients and employees. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and can effectively balance multiple priorities. Key Responsibilities * Manage and maintain daily, weekly, and monthly schedules for 80+ home care clients. * Coordinate caregiver assignments to ensure all client visits are staffed appropriately. * Monitor schedule changes, call-offs, and last-minute staffing needs while maintaining continuity of care. * Manage and track client service authorizations to ensure services are delivered within approved limits. * Communicate regularly with clients, family members, caregivers, and referral sources regarding scheduling and service needs. * Answer and manage incoming phone calls during business hours, providing exceptional customer service and resolving concerns promptly. * Conduct caregiver interviews and assist with recruiting activities as needed. * Collaborate with management to address staffing challenges and operational needs. * Maintain accurate scheduling, employee, and client records within agency software systems. * Participate in the agency's on-call rotation, responding to after-hours scheduling and staffing issues several days per week. * Assist with administrative tasks and special projects as assigned. Qualifications * High school diploma required; associate or bachelor’s degree preferred. * Previous experience in home health care, healthcare scheduling, staffing coordination, or customer service preferred. * Strong organizational and time-management skills with the ability to multitask effectively. * Excellent verbal and written communication skills. * Proficiency with computer systems, scheduling software, and Microsoft Office applications. * Ability to work independently while maintaining a high level of accuracy and attention to detail. * Professional demeanor and commitment to providing outstanding customer service. * Ability to handle confidential information in accordance with HIPAA guidelines. Preferred Skills * Experience working in home care, home health, hospice, or healthcare staffing. * Knowledge of caregiver scheduling and client authorization management. * Recruiting and interviewing experience. * Ability to remain calm and effective in urgent staffing situations. Work Schedule * Full-time position. * Business hours with participation in an on-call rotation several days per week. * Occasional flexibility required to address urgent staffing needs. Compensation & Benefits * Competitive salary based on experience. * Benefits package available. * Opportunities for professional growth and advancement. This position is critical to ensuring quality care delivery and maintaining strong relationships with clients and caregivers while supporting the agency's daily operations.

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About BrightStar Care

Sourced by ZipRecruiter

At BrightStar Care, we believe that caring is more than just a job- it's a way of life. That's why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one's unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.

Industry

Outpatient health care, health care and social assistance, fitness and sports centers and home health care services

Company size

10,000+ Employees

Headquarters location

Gurnee, IL, US

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