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Healthcare Associate Jobs in Kansas (NOW HIRING)

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Healthcare Simulation Technician

Wichita, KS

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Associate or bachelor's degree in healthcare, biomedical engineering/technology, simulation technology, or a related technical field. * Experience with healthcare simulation equipment, task trainers ...

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Healthcare Associate information

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$11

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$36

How much do healthcare associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for healthcare associate in Kansas is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $20.38 per hour, depending on experience, location, and employer.

What is a healthcare associate?

Healthcare Associates are professionals who provide support within medical settings, assisting doctors, nurses, and other healthcare staff with administrative and clinical tasks. Their responsibilities can include patient intake, scheduling appointments, maintaining medical records, and sometimes basic patient care. They play a crucial role in ensuring healthcare operations run smoothly and patients receive timely service. The exact duties of a Healthcare Associate may vary depending on the healthcare facility and their level of training.

What are the key skills and qualifications needed to thrive as a healthcare associate?

To thrive as a Healthcare Associate, you need a solid understanding of healthcare procedures, patient service, and administrative support, often backed by a relevant diploma or certification. Familiarity with medical records systems, scheduling software, and basic billing tools is typically required. Strong interpersonal skills, attention to detail, and the ability to multitask help individuals excel in this role. These skills ensure efficient patient flow, accurate information management, and a positive healthcare experience for patients and staff.

What are some common challenges healthcare associates face when working in a fast-paced clinical environment?

Healthcare Associates often encounter challenges such as managing multiple patient needs simultaneously, adapting to rapidly changing priorities, and maintaining clear communication with both patients and medical staff. Balancing administrative tasks with direct patient care can also be demanding, especially during peak hours. Successful Healthcare Associates develop strong organizational skills and resilience, allowing them to provide quality care while supporting the healthcare team’s workflow.

What is the difference between Healthcare Associate vs Medical Assistant?

AspectHealthcare AssociateMedical Assistant
CertificationsVaries; often no formal certification requiredCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, physician offices, outpatient settings
Job ResponsibilitiesPatient intake, administrative tasks, basic patient careClinical duties, patient exams, administrative support

Healthcare Associates and Medical Assistants often work in similar healthcare settings, but Medical Assistants typically have specific certifications and perform more clinical tasks. Healthcare Associates may focus more on administrative and patient support roles without requiring formal medical certification.

What are the most commonly searched types of Healthcare jobs in Kansas?

The most popular types of Healthcare jobs in Kansas are:

What are popular job titles related to Healthcare Associate jobs in Kansas?

For Healthcare Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Healthcare Associate jobs in Kansas look for?

The top searched job categories for Healthcare Associate jobs in Kansas are:

What cities in Kansas are hiring for Healthcare Associate jobs?

Cities in Kansas with the most Healthcare Associate job openings:

Healthcare Associate jobs near you
Infographic showing various Healthcare Associate job openings in Kansas as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 15% Part Time, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,535 per year, or $22.9 per hour.

Patient Scheduling Associate - Primary Care

The University of Kansas Health System

Lenexa, KS • On-site

Full-time

Re-posted 2 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description

Position Title
Patient Scheduling Associate - Primary Care
Days - Full Time
Southlake Campus
Position Summary / Career Interest:
The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers and may also contact patients who have received a specialty referral. The Patient Scheduling Associate also assists patients with insurance registration with The University of Kansas Health System's outpatient clinics. This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls. (Employees in the call center setting may have the opportunity to work remotely from home after demonstrating consistent competency with job duties.) In the clinical location, this role is responsible for front desk operations including greeting and checking in customers and visitors, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for daily patient appointments.
Responsibilities and Essential Job Functions
  • Position responds to a high-volume of incoming telephone calls. Answers phone calls in a timely manner; provides complete and accurate exam related information to the patient regarding prep and other exam related notes; keeps work area organized and scheduling information readily available; maintains productivity within benchmark levels. Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments.
  • Educates patients on providing medical records and other medical documentation needed for TUKHS appointments. Verifies patient demographics and insurance information and verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning document preparation, updating documentation and processing of referrals/order/appointment requests. Scheduler maintains discretion and protects patient confidentiality and privacy. Secures patient signatures for consent and financial forms. Familiarity with insurance coverage types (HMO, PPO, VA, Medicare). Identifies insurance plans and specific procedures which need to be pre-approved. Pre-certifies required tests and procedures. Preauthorization of clinic specific visits and procedures as needed.
  • Pre-Visit Scheduling Schedule internal and external incoming department referrals. Complete order entry using hospital information system or manual order forms (test requisitions) including cancellation or modification of orders as required. Review all clinic orders for date, time, signature, and pagers. Verifies referring physician orders against scheduled appointments for accuracy.
  • Supports both front desk and scheduling (telephone and MyChart) workflows. May assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment. Responsible for supporting patient through self-check-in utilizing MyChart and the EMR. Ensure proper front desk coverage until last patient is dismissed from the clinic and any follow-up visits are scheduled. Responsible for outpatient clinic direct rooming
  • Schedules/reschedules/cancels in person appointments, telehealth visits, surgeries, procedures and/or ancillary services and all incoming department referrals using Epic Cadence decision trees in a courteous, professional and timely manner; accommodates all scheduling requests; prioritizes exams based on clinical indications and contraindications; confirms patient appointments.
  • Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles. Follows and completes all standard registration documentation and scanning process in the Health System EMR. Efficiently navigates medical records and ensure patient information is up-to-date and accurately entered in the correct location.
  • Effectively communicates Health System Policies to patients and patient advocates. Uses reference documents and online knowledge base tools to clearly articulate accurate information regarding SHC services.
  • Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs. Employees are expected to follow all health system policies and procedures: personal protective equipment (PPE) guidelines, attire, etc.
  • Follows all regulatory and compliance standards, documented protocols and guidelines, daily maintenance of workspace and following environmental health cleaning guidelines.
  • Maintains knowledge and understanding of scheduling protocols and guidelines, patient registration, pre-certification requirements and basic levels of health insurance and billing procedures. Maintains knowledge of order entry and scanning capabilities as job requires. Position may manage departments Scheduling Inbasket and voicemails.
  • Patient specific labels; apply patient labels to progress notes, order forms, and other patient specific forms as needed.
  • Establishes and maintains productive working relationships with providers and the clinical care team. Communicates with the care team and supports staff on various patient issues.
  • Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care. Supports and participates in patient experience initiatives including marking campaigns and event registration.
  • Attends and participates in department clinic daily huddles and process improvement initiatives and any staff training or education activities relating to job position.
  • Enters referrals and pre-certifications in hospital information system, makes copies and forwards to appropriate parties. Responds to outgoing telephone calls and faxed referrals.
  • Employees in some departments may be asked to provide coverage at alternate locations to meet critical staffing level needs, as deletaged by management.
  • Demonstrates the initiative to assist others and other shifts as needed. Assists Team members as assigned/needed. Lower level positions in this family may shadow higher level positions.
  • Post-Visit (Check-out/Follow Up Scheduling)Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders.
  • Assigned to work Appointment Request WQ - including proper filtering and prioritization in accordance with specialty standards.
  • Call support and ancillary departments as needed (EVS, transport, lab, pharmacy, radiology, volunteer, etc). Transport items to ancillary departments as needed (blood to laboratory, retrieve/deliver patient belongings, charts to medical records, etc) and pick up any items if required.
  • Supplies: Ensure that supplies are stocked, including copy, printer, and fax machines with paper and all forms.
  • Call for consults using appropriate consult forms as a guide.
  • Must Meet the competencies for this role before being eligible for advancement to next level scheduling role.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.
  • Six months direct customer service in a health care field

Preferred Education and Experience
  • College coursework completed towards an Associate's or Bachelor's Degree
  • 1 or more years direct customer service in a health care, hospital or contact center environment

Required Language Skills
  • Fluent English - Ability to read, write, speak, and understand.

Knowledge Requirements
  • Basic computer skills including Microsoft Excel, Word, Outlook and Teams.
  • Ability to maintain patient confidentiality
  • High level of customer services skills focusing on problem resolution

Time Type:
Job Requisition ID:
R-47475
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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