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Healthcare Associate Customer Service Jobs (NOW HIRING)

Traveling with Tasha

Customer Care Associate

Fargo, ND · On-site

$14.25 - $19.75/hr

About the job Customer Care Associate Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in ...

Agility 360

Customer Care Associate - Irving, TX

Irving, TX · On-site

$14 - $19.25/hr

Customer Care Associate - Irving, TX ID: 1867 Location: Irving, TX Description Customer Care ... Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing ...

Traveling with Tasha

Customer Care Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

About the job Customer Care Associate Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in ...

Traveling with Tasha

Customer Care Associate

Amarillo, TX · On-site

$13.25 - $18.25/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients ...

HiredFirst

Customer Care Associate (Outpatient)

Ukiah, CA · On-site

$587 - $675/wk

Customer Care Associate (Outpatient) - Contract (17 Weeks) Contract Dates: 05/18/2026 - 09/13/2026 ... Provide front office support and high-quality customer service * Answer calls, schedule, register ...

AMD Lasers

Customer Care Associate

West Jordan, UT · On-site

$18 - $23/hr

Customer Care Associate - Join AMD Laser's Dynamic Sales Team!About Us: AMD Lasers, Inc.(AMD) is a ... Vibrant Culture: Join a collaborative, innovative team with a healthy work-life balance and ...

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All JobsHealthcare Associate Customer Service Jobs

Healthcare Associate Customer Service information

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$8

$17

$27

How much do healthcare associate customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for healthcare associate customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Associate Customer Service vs Medical Office Assistant?

AspectHealthcare Associate Customer ServiceMedical Office Assistant
CertificationsCustomer service training, basic healthcare knowledgeMedical assisting certification or diploma
Work EnvironmentHealthcare facilities, call centers, patient supportMedical offices, clinics, administrative support
Job ResponsibilitiesPatient inquiries, appointment scheduling, billing supportFront desk duties, patient intake, record management

Healthcare Associate Customer Service focuses on patient communication and support, often in call centers or healthcare settings, while Medical Office Assistants handle administrative tasks directly in medical offices. Both roles require healthcare knowledge but differ in responsibilities and certifications.

How to become a healthcare associate customer service?

To become a healthcare associate customer service, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and some employers may require familiarity with healthcare management software or certifications like HIPAA compliance training.

What are the key skills and qualifications needed to thrive as a healthcare associate customer service?

To thrive as a Healthcare Associate Customer Service representative, you need strong communication skills, basic healthcare knowledge, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, healthcare databases, and sometimes HIPAA certification is often required. Patience, problem-solving abilities, and a calm demeanor under pressure are essential soft skills for handling sensitive patient inquiries. These skills ensure accurate information delivery, regulatory compliance, and a positive experience for patients navigating the healthcare system.

What are some common challenges faced by healthcare associate customer service representatives, and how are they typically addressed?

Healthcare Associate Customer Service representatives often encounter challenges such as dealing with sensitive patient information, managing high call volumes, and addressing complex insurance or billing inquiries. To address these, representatives receive thorough training on healthcare regulations (like HIPAA), customer communication, and problem-solving techniques. Many teams also have support structures in place, such as escalation procedures and regular team meetings, to share best practices and resolve difficult cases collaboratively.

What is a healthcare associate customer service?

Healthcare Associate Customer Service representatives are professionals who assist patients, healthcare providers, and insurance companies by answering inquiries, resolving issues, and providing information about medical services, billing, and insurance claims. They play a key role in ensuring that patients receive accurate information and support regarding their healthcare needs. Their responsibilities may include scheduling appointments, addressing billing questions, processing insurance claims, and maintaining patient records. Effective communication and problem-solving skills are essential in this role, as representatives often handle sensitive and confidential information.
More about Healthcare Associate Customer Service jobs
What cities are hiring for Healthcare Associate Customer Service jobs? Cities with the most Healthcare Associate Customer Service job openings:
What states have the most Healthcare Associate Customer Service jobs? States with the most job openings for Healthcare Associate Customer Service jobs include:
What job categories do people searching Healthcare Associate Customer Service jobs look for? The top searched job categories for Healthcare Associate Customer Service jobs are:
Healthcare Associate Customer Service jobs near you
Infographic showing various Healthcare Associate Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Healthcare Customer Service Representative

Teleperformance USA

Fort Worth, TX • Remote

$16.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Category : Customer Service/Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

 With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • Ability to work remotely in a virtual team environment
  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Work from Home Requirements:

  • Internet Connection Requirements:
    • Minimum subscribed download rate equal or exceeds 12.0 Mbps
    • Minimum subscribed upload rate equal or exceeds 3.0 Mbps
    • ISP must have no packet loss and ping under 50ms
    • Proof of internet speed required
  • Clean and quiet workspace

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

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