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Healthcare Associate Customer Service Jobs (NOW HIRING)

Cargill

Associate, Customer Care

Wichita, KS · Hybrid

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer ... Execute customer service strategies. * Provide support to improvement projects and commitments ...

New

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

Associate Customer Service Rep I Our client, a Coatings and Paints company, is looking for an ... Health Benefits * Referral Program * Excellent growth and advancement opportunities

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Healthcare Associate Customer Service information

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How much do healthcare associate customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for healthcare associate customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Associate Customer Service vs Medical Office Assistant?

AspectHealthcare Associate Customer ServiceMedical Office Assistant
CertificationsCustomer service training, basic healthcare knowledgeMedical assisting certification or diploma
Work EnvironmentHealthcare facilities, call centers, patient supportMedical offices, clinics, administrative support
Job ResponsibilitiesPatient inquiries, appointment scheduling, billing supportFront desk duties, patient intake, record management

Healthcare Associate Customer Service focuses on patient communication and support, often in call centers or healthcare settings, while Medical Office Assistants handle administrative tasks directly in medical offices. Both roles require healthcare knowledge but differ in responsibilities and certifications.

How to become a healthcare associate customer service?

To become a healthcare associate customer service, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and some employers may require familiarity with healthcare management software or certifications like HIPAA compliance training.

What are the key skills and qualifications needed to thrive as a healthcare associate customer service?

To thrive as a Healthcare Associate Customer Service representative, you need strong communication skills, basic healthcare knowledge, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, healthcare databases, and sometimes HIPAA certification is often required. Patience, problem-solving abilities, and a calm demeanor under pressure are essential soft skills for handling sensitive patient inquiries. These skills ensure accurate information delivery, regulatory compliance, and a positive experience for patients navigating the healthcare system.

What are some common challenges faced by healthcare associate customer service representatives, and how are they typically addressed?

Healthcare Associate Customer Service representatives often encounter challenges such as dealing with sensitive patient information, managing high call volumes, and addressing complex insurance or billing inquiries. To address these, representatives receive thorough training on healthcare regulations (like HIPAA), customer communication, and problem-solving techniques. Many teams also have support structures in place, such as escalation procedures and regular team meetings, to share best practices and resolve difficult cases collaboratively.

What is a healthcare associate customer service?

Healthcare Associate Customer Service representatives are professionals who assist patients, healthcare providers, and insurance companies by answering inquiries, resolving issues, and providing information about medical services, billing, and insurance claims. They play a key role in ensuring that patients receive accurate information and support regarding their healthcare needs. Their responsibilities may include scheduling appointments, addressing billing questions, processing insurance claims, and maintaining patient records. Effective communication and problem-solving skills are essential in this role, as representatives often handle sensitive and confidential information.
More about Healthcare Associate Customer Service jobs
What cities are hiring for Healthcare Associate Customer Service jobs? Cities with the most Healthcare Associate Customer Service job openings:
What states have the most Healthcare Associate Customer Service jobs? States with the most job openings for Healthcare Associate Customer Service jobs include:
What job categories do people searching Healthcare Associate Customer Service jobs look for? The top searched job categories for Healthcare Associate Customer Service jobs are:
Healthcare Associate Customer Service jobs near you
Infographic showing various Healthcare Associate Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Sales Associate / Customer Service Representative

Drybar Shops

Lubbock, TX

Full-time

Re-posted 3 days ago

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

  • Competitive compensation plan 
  • Free monthly services
  • Membership sales bonus
  • Flexible Hours
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training

Sales Associate / Customer Service Representative Qualifications:

  • 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems strongly preferred
  • Previous salon/spa experience preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver - use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
  • Drybar follows all applicable federal, state and local laws regarding background checks
Legal Disclaimer2023 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

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