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Health Unit Coordinator Jobs in Delaware (NOW HIRING)

Nemours Children's Health

PICU Unit Clerk

Wilmington, DE · On-site

$15.50 - $20.50/hr

... healthcare environment. * Greets and interacts with families in person and via phone. * Completes unit clerical responsibilities to support unit functioning. * Coordinates with staff to support ...

Nemours Children's Health

PICU Unit Clerk

Wilmington, DE · On-site

$15.50 - $20.50/hr

... healthcare environment. * Greets and interacts with families in person and via phone. * Completes unit clerical responsibilities to support unit functioning. * Coordinates with staff to support ...

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All JobsHealth Unit JobsHealth Unit Coordinator JobsHealth Unit Coordinator Jobs in Delaware

Health Unit Coordinator information

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$19

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How much do health unit coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for health unit coordinator in Delaware is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.15 per hour, depending on experience, location, and employer.

What is a health unit coordinator?

Health Unit Coordinators, also known as unit secretaries or ward clerks, are administrative professionals who support the daily operations of healthcare units such as hospital wards or clinics. They are responsible for managing patient records, coordinating communication between medical staff, scheduling appointments, and handling clerical tasks. Their work helps ensure that healthcare providers can focus on patient care by keeping the unit organized and running smoothly. Health Unit Coordinators play a key role in maintaining efficient and effective healthcare delivery.

What does a health unit coordinator do?

As a health unit coordinator (HUC), your primary responsibilities are to maintain medical records, coordinate patient admissions, transfers, and discharges, and triage incoming information. You also handle input of computer data, collaborate with the nursing coordinator, assist with bed placement, and complete administrative duties. You greet patients and visitors, gather appropriate information, document data in electronic medical records, and support other staff members as needed. The health unit coordinator also reviews office inventory and orders supplies and works fax machines, the paging system, and a nurse call system if necessary.

What are the key skills and qualifications needed to thrive as a health unit coordinator, and why are they important?

To thrive as a Health Unit Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically gained through a certificate or associate's degree. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is commonly required. Excellent interpersonal communication, multitasking, and problem-solving abilities help you manage patient information and coordinate effectively with healthcare staff. These skills are essential to ensure smooth unit operations, accurate record-keeping, and efficient patient care delivery.

What are some common challenges health unit coordinators face when managing communication within a healthcare team?

Health Unit Coordinators often navigate the challenge of facilitating clear communication among nurses, physicians, patients, and administrative staff. Coordinating messages, managing multiple phone calls, and accurately relaying information in a fast-paced environment require strong organizational skills and attention to detail. Miscommunication can impact patient care, so HUCs must remain calm under pressure, utilize hospital communication systems effectively, and clarify unclear instructions promptly. Building positive relationships with the healthcare team helps streamline processes and ensures patient needs are met efficiently.

What is the difference between Health Unit Coordinator vs Medical Secretary?

AspectHealth Unit CoordinatorMedical Secretary
CredentialsHigh school diploma or equivalent; certification often preferredHigh school diploma; medical secretary certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, healthcare organizations
Primary ResponsibilitiesManaging patient flow, coordinating communication, supporting healthcare staffScheduling appointments, managing correspondence, medical billing

While both roles support healthcare operations, the Health Unit Coordinator focuses on patient flow and communication within hospital units, whereas the Medical Secretary handles administrative tasks like scheduling and billing in various healthcare settings.

Do you need experience to be a health unit coordinator?

While prior experience is not always required to become a health unit coordinator, having knowledge of medical terminology, administrative skills, and familiarity with hospital systems can be beneficial. Many employers provide on-the-job training or require certification in healthcare administration or medical office procedures.
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Health Unit Coordinator jobs near you
Infographic showing various Health Unit Coordinator job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,003 per year, or $19.7 per hour.

Healthcare Coordinator

Westside Family Healthcare Inc

Wilmington, DE

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description

WESTSIDE IS LOOKING FOR HEALTHCARE COORDINATORS!


JOIN A CARING, DEDICATED TEAM WHO HELPS PATIENTS AND FAMILIES GAIN ACCESS TO HEALTHCARE, AND NAVIGATE COMMUNITY SERVICES AND RESOURCES.

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Healthcare Coordinator organizes patient care activities between two or more providers to facilitate the appropriate delivery of health care services and minimize the dangers of fragmentation, focusing on patients who need services from specialty providers and special populations who need surveillance monitoring and timely reminders for disease prevention services.


Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.

Our Mission: To improve the health of our communities by providing equal access to quality healthcare

Our Vision: Achieve health equity for all

Our Values:

  • Compassion: Lead with compassion
  • Service: Serve with humility
  • Excellence: Be exceptional
  • Empowerment: Empower all people

OUR BENEFITS: Our benefit package includes medical insurance (two plans to choose from), dental insurance (through Guardian Dental), vision insurance, life insurance paid by Westside with the option to purchase more paid, short-term disability paid for by Westside, long term disability paid by the employee, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance.


RESPONSIBILITIES:

  1. Navigate patient to specialty and other care as assigned, ensuring that barriers to care (such as language, transportation and financial) are addressed and ensuring that referrals and procedures are timely, safe, effective, patient-centered, efficient and equitable
  2. Assess patient and family preferences for method of receiving information
  3. Communicate information, including but not limited to appointment details and health reminders, to patients via telephone, mail, or other available communication tools
  4. Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards
  5. Provide clear, thorough and accurate documentation of all interactions with patients, and other individuals on behalf of patients, in the patient's electronic health record
  6. Maintain access to the Delaware Health Information Exchange (DHIN) and other related systems
  7. Use DHIN and other related systems to gather information needed to coordinate care and keep patients' electronic health records up to date with the status of care that is being coordinated
  8. Collaborate with available community programs or internal departments to provide assistance to patients
  9. Process necessary prior authorizations and insurance referrals as assigned
  10. Maintain surveillance ticklers and/or work with Health Information Technology to proactively identify the need for patient care, as assigned
  11. Collect data related to healthcare coordination

Requirements

  1. High school diploma or GED
  2. One year of work experience in the medical or health insurance field
  3. Six months of experience using Microsoft Office software
  4. Six months of experience using electronic medical record software


Apply