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Health Insurance Call Center Jobs in Arizona (NOW HIRING)

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Health, Dental, and Vision offered after 90 days * 401k provided by Empower * FSA offered ... Life Insurance provided for and paid by Cardinale Automotive Group. Cardinale Automotive Group is a ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ · On-site

$16.50/hr

Patient Support - Connect, Schedule, and Care! We're looking for a Call Center Operator to do more ... Health Benefits - medical (HSA/FSA), dental, vision, life, short- & long-term disability * Future ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

Fortuity

Bilingual Call Center Supervisor

Phoenix, AZ · On-site

$50K - $60K/yr

Call Center Operations Supervisor Bilingual English/Spanish At Fortuity we believe in our people ... Company Paid Life Insurance and STD/LTD * Medical, Dental, Vision and 401K * OnDemand Pay ...

State of Arizona

REMOTE Call Center Agent

Phoenix, AZ

$17 - $18/hr

Job Summary REMOTE Call Center Agent State of Arizona Full-time, Contract Remote | Phoenix, AZ ... National call centers in industries such as finance/banking, insurance, * telecommunications (not ...

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All JobsHealth Insurance Call Center JobsHealth Insurance Call Center Jobs in Arizona

Health Insurance Call Center information

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$10

$16

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How much do health insurance call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for health insurance call center in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What does a health insurance call center representative do?

A Health Insurance Call Center representative assists customers with inquiries about their health insurance policies, such as coverage details, claims, billing, and enrollment. They provide information, resolve issues, and guide callers through processes related to their health insurance plans. Representatives often handle a high volume of calls, requiring strong communication and problem-solving skills. Their role is crucial in ensuring customer satisfaction and helping people understand their health insurance benefits.

What are the key skills and qualifications needed to thrive as a health insurance call center representative?

To thrive as a Health Insurance Call Center Representative, you need a solid understanding of health insurance policies, benefits, and claims processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes HIPAA certification is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in assisting diverse callers and resolving issues efficiently. These skills ensure accurate information delivery, customer satisfaction, and compliance within a high-volume, regulated environment.

What are some common challenges faced by health insurance call center representatives, and how can they be managed?

Health Insurance Call Center representatives often handle high call volumes and interact with customers who may be frustrated or anxious about their coverage. Balancing empathy with efficiency while navigating complex policy details can be challenging. To manage these demands, representatives typically receive comprehensive training, utilize knowledge bases and digital tools, and rely on support from team leads or supervisors. Regular team meetings and ongoing professional development also help staff stay updated on policy changes and improve customer service skills.

What is the difference between Health Insurance Call Center vs Health Insurance Customer Service Representative?

AspectHealth Insurance Call CenterHealth Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training on insurance policiesHigh school diploma or equivalent; certification may be preferred
Work EnvironmentCall center setting, often in a corporate officeOffice environment, interacting directly with clients or via phone
Employer & IndustryInsurance companies, third-party administratorsInsurance providers, healthcare organizations
Common Search & ComparisonFocuses on call center operations, volume, and support rolesEmphasizes direct customer interaction and service quality

The main difference is that a Health Insurance Call Center role typically involves handling high-volume calls in a centralized setting, focusing on support and information dissemination. In contrast, a Health Insurance Customer Service Representative often interacts directly with clients, providing personalized assistance. Both roles require similar credentials but differ mainly in scope and work environment.

What are popular job titles related to Health Insurance Call Center jobs in Arizona?

For Health Insurance Call Center jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Health Insurance Call Center jobs in Arizona look for?

The top searched job categories for Health Insurance Call Center jobs in Arizona are:

Health Insurance Call Center jobs near you
Infographic showing various Health Insurance Call Center job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Call Center Representative

Cardinale Auto Group

Mesa, AZ • On-site

$14 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads through inbound and outbound calls, build strong relationships, and guide prospects toward taking action. This is an entry-level job and is perfect for someone who wants to get their foot in the door into the automotive industry. Training is provided! Do you enjoy helping people? Do you want to start on the path to your career? If you enjoy engaging with people, overcoming objections, and closing opportunities, this is a great fit for you.
Responsibilities:
  • Engage with warm leads through inbound and outbound calls
  • Build rapport quickly and identify customer needs
  • Clearly present products and services with confidence and enthusiasm
  • Guide prospects through the sales process and help move them toward a decision
  • Handle objections effectively and turn conversations into conversions
  • Accurately document interactions and follow up as needed
  • Consistently meet or exceed individual and team sales targets

Qualifications:
  • Excellent teammate with a collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Valid driver's license
  • Strong communication and persuasive selling skills
  • Confidence in handling objections and closing conversations
  • Goal-oriented mindset with a drive to succeed
  • Ability to multitask and stay organized in a high-volume environment
  • Previous sales or call center experience is a plus, but not required
  • Valid driver's license

What We Offer:
  • Health, Dental, and Vision offered after 90 days
  • 401k provided by Empower
  • FSA offered
  • Competitive base pay + performance-based incentives
  • Full-time, stable employment
  • Paid training with ongoing coaching to help you succeed
  • Clear growth path and advancement opportunities
  • High-energy, supportive team environment
  • Life Insurance provided for and paid by Cardinale Automotive Group.

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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