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Health Insurance Broker Jobs in Rochester, NY (NOW HIRING)

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Health Insurance Broker information

See Rochester, NY salary details

$38.5K

$86.1K

$117.4K

How much do health insurance broker jobs pay per year?

As of Aug 8, 2026, the average yearly pay for health insurance broker in Rochester, NY is $86,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $98,700.00 per year, depending on experience, location, and employer.

How much do health insurance brokers make?

Health insurance brokers typically earn between $40,000 and $70,000 annually, with top performers making over $100,000 through commissions and bonuses. Income varies based on experience, sales skills, client base, and the commission structure of the insurance companies they work with.

What is the difference between Health Insurance Broker vs Health Insurance Agent?

AspectHealth Insurance BrokerHealth Insurance Agent
CredentialsMay require licensing and certifications; often independentLicensed to sell specific insurance products; typically affiliated with one company
Work EnvironmentIndependent or affiliated with brokerage firms; consults with clientsWorks for insurance companies or agencies; sells policies directly
Employer & Industry UsageUsed across multiple insurers; serves clients' best interestsEmployed by specific insurance companies; promotes their products
Search & Comparison IntentPeople compare brokers for independent advicePeople compare agents based on specific insurance options

In summary, health insurance brokers typically operate independently or with multiple insurers, offering broader options and personalized advice. Health insurance agents usually work for a single insurer, focusing on selling that company's policies. Both roles require licensing but differ in independence and employer structure.

What does a health insurance broker do?

A health insurance broker is a licensed professional who helps individuals, families, and businesses find and purchase health insurance plans that best meet their needs and budgets. Brokers compare various policies from multiple insurance companies, explain coverage options, and assist clients with the application process. They also provide ongoing support, helping clients with renewals, claims, and any issues that arise during the policy period. Brokers are typically compensated by insurance companies, not by the clients they assist.

What are the key skills and qualifications needed to thrive as a health insurance broker?

To thrive as a Health Insurance Broker, you need a thorough understanding of insurance products, sales strategies, and regulatory compliance, typically supported by state licensure. Familiarity with customer relationship management (CRM) software, quoting tools, and insurance marketplace platforms is essential. Strong interpersonal skills, active listening, and the ability to explain complex policies clearly help brokers build trust and close sales. These skills and qualities are critical for matching clients to appropriate plans, ensuring legal compliance, and sustaining long-term client relationships.

What are some common challenges faced by health insurance brokers when assisting clients with plan selection?

Health Insurance Brokers often encounter challenges such as navigating the complexity of various insurance plans, staying updated with frequently changing regulations, and ensuring clients fully understand their coverage options. Balancing the diverse needs and budgets of clients while providing unbiased recommendations can be demanding. Additionally, brokers must handle administrative tasks, such as managing enrollments and resolving claim issues, all while maintaining strong relationships with both clients and insurance carriers.

Is health insurance broking a good career?

Health insurance broking is a viable career that involves helping clients select suitable insurance plans and requires strong communication, sales skills, and industry knowledge. Success often depends on building client relationships, obtaining relevant licenses, and staying updated on policy changes. It can offer flexible schedules and earning potential through commissions.
What are popular job titles related to Health Insurance Broker jobs in Rochester, NY? For Health Insurance Broker jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Health Insurance Broker jobs in Rochester, NY look for? The top searched job categories for Health Insurance Broker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Health Insurance Broker jobs? Cities near Rochester, NY with the most Health Insurance Broker job openings:
Health Insurance Broker jobs near you
Infographic showing various Health Insurance Broker job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $86,083 per year, or $41.4 per hour.

Account Associate- Commercial Insurance- Remote

Insurance Office of America

Rochester, NY

$46K - $63K/yr

Full-time

Medical, Retirement

Re-posted 13 hours ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Description

Job Description:

Title: Account Associate - Commercial Lines 

Work Mode: Remote, with appropriate licensing. (Eastern and Central Time Zones Only)  | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality

 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of industry experience, OR 5+ years of related experience in customer service 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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