Health Behaviour Change Jobs (NOW HIRING)

IntroductionAre you are looking for a career with one of Tucson’s largest, most highly regarded healthcare organizations that offers generous benefits, competitive salaries, free health classes and makes a difference in the lives of more than one in ten Tucsonans?

OverviewThe Behavioral Health Professional (BHP) provides a range of services inclusive of primary care behavioral health, crisis management, mental health assessment, counseling services, and coordination of care to patients as part of the integrated health team at an El Rio Health location assigned by management. In this role, the BHP coordinates behavioral health care with the primary care medical and behavioral health teams and promotes ongoing collaboration and cohesiveness between those teams to ensure delivery of whole health care to patients. BHPs facilitate seamless, unduplicated services with various departments within clinic settings related to primary care and behavioral health specialty care services. BHPs deliver a range of interventions consistent and appropriate to the clinic setting, model of care, and role assigned. Interventions may include brief health behavior focused primary care population-based consultations to psychotherapeutic approaches supportive of behavioral health specialty care. Depending upon the skills and qualifications of the BHP and the needs of the organization, additional services may include the clinical supervision of non-independently licensed providers toward independent licensure.

• Provides education to the primary care and behavioral health teams regarding the latest information and knowledge pertaining to behavioral health assessment and intervention, related behavioral health conditions, safety and risk assessment, in order to improve patient care and assist with enhancing utilization of Behavioral Health services throughout the organization.
• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.
• In support of the Mission and Vision of El Rio Health, will at all times represent themselves as a professional role model of El Rio Health serving as a positive informational source for members of the community.
• Supports El Rio Health by participating in community events which promote good health, and which contribute to a broader awareness and understanding of El Rio Health and the many services provided to the community.
• Participates in all appropriate health care activities related to El Rio Health on a local, state, and national level to maintain and enhance El Rio’s image with health agencies, professional associations, and the general public.
• Implements specialized and/or behavioral health operational policies and procedures across departments through staff training regarding patient referrals, warm handoffs, EMR referral documentation, patient screenings, and community referrals to specialized mental health providers.

Responsibilities

Requirements

• Provides on-site, day-to-day guidance and role clarification with various departments as needed to improve coordination of integrated services.
• Maintains exceptional level of customer service; address and resolve complaints; serve as an example by providing excellent service to internal and external customers, employees and patients.
• Assists as needed, in orienting new BHP staff to the care model specific to the clinic setting and assigned role appropriate to primary care BH consultation and/or specialty care BH models and services. Introduce new medical staff to both models as part of their employee orientation at El Rio Health and as directed.
• Provides clinical supervision as an approved Arizona Qualified Clinical Supervisor to assist Licensed Masters Social Workers and/or Licensed Associate Counselors to fulfill clinical supervision toward Independent Licensure (i.e., LCSW, LPC), reviewing documentation and clinical work in compliance with state of Arizona Board of Behavioral Health Examiners and all necessary regulatory standards related to billing and coding under the supervisors independent BH license;
• Complies with all facility policies and procedures including but not limited to those addressing HIPPA and compliance;
• Develops staff educational materials to increase awareness of integrated behavioral services, scope of care, and how each department coordinates their respective role and function in supporting the integrated model.
• Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.
• Employees must maintain their skills proficiency with El Rio Health operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades.
• Promotes smooth interface between medicine and behavioral health care throughout the organization through collaborative relationship building, efficiency with patient flow and “warm hand-offs“, accessibility to medical providers, brief consultations with providers and staff, and adherence to scope of practice limitations given the population-based approach.
• Performs other duties as assigned.

Minimum Education and Experience:

• Master’s degree in a behavioral health field (i.e., social work, counseling, psychology).
• Three (3) years’ post-graduate clinical experience in behavioral health, community health centers, primary care, or behavioral health settings. 

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations:

• Arizona Licensed Behavioral Health Professional; current, valid and in good standing. 
• Current certification in Basic Life Support (BLS) for health care providers.
• Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
• Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

Preferred Education, Experience, Skills, Abilities:

• Five (5) years’ working experience in community health centers, primary care, or behavioral health settings.
• Independently Licensed in the State of Arizona as a Behavioral Health Professional at the Independent level including any of the following:
  • Licensed Clinical Social Worker (LCSW).
  • Licensed Professional Counselor (LPC).
  • Licensed Psychologists.
• Current Certification from the Arizona Board of Behavioral Health Examiners for Clinical Supervision.
• Bilingual (English/Spanish) with the ability to speak, read and write in both languages.