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Health Behaviour Change Jobs (NOW HIRING)

Customer Behaviour Change Lead Circa 42k - 47k dependent on skills & experience Full time, 37 hrs a ... Personal private health care * Generous double match pension - contribute 7% and Anglian Water will ...

Customer Behaviour Change Lead Circa 42k - 47k dependent on skills & experience Full time, 37 hrs a ... Personal private health care * Generous double match pension - contribute 7% and Anglian Water will ...

... change our clients lives. Great Fit If You Have Experience In: * Education or early childhood ... Behavioral health, mental health, or social services * ABA therapy or working with individuals with ...

... change our clients lives. Great Fit If You Have Experience In: * Education or early childhood ... Behavioral health, mental health, or social services * ABA therapy or working with individuals with ...

... change our clients lives. Great Fit If You Have Experience In: * Education or early childhood ... Behavioral health, mental health, or social services * ABA therapy or working with individuals with ...

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Health Behaviour Change information

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$12

$56

$81

How much do health behaviour change jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for health behaviour change in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What is health behaviour change?

Health behaviour change refers to the process of helping individuals or groups modify their habits and actions to improve overall health and well-being. This often involves adopting healthier lifestyles, such as increasing physical activity, improving diet, quitting smoking, or managing stress. Professionals in this field use evidence-based strategies, psychological theories, and motivational techniques to encourage and support sustainable changes. The goal is to reduce risk factors for chronic diseases and promote long-term health outcomes.

What are the key skills and qualifications needed to thrive as a Health Behaviour Change Specialist, and why are they important?

To thrive as a Health Behaviour Change Specialist, you need a background in public health, psychology, or related fields, often supported by a relevant degree or certification. Familiarity with behavior change theories, motivational interviewing, and data collection tools such as surveys or health tracking platforms is essential. Strong communication, empathy, and cultural sensitivity help build rapport and motivate clients to adopt healthier behaviors. These skills are crucial for designing effective interventions and supporting individuals in making lasting, positive health changes.

What are some common challenges faced by professionals in Health Behaviour Change roles, and how can they be addressed?

Professionals in Health Behaviour Change often encounter challenges such as client resistance to change, cultural or socioeconomic barriers, and maintaining long-term engagement. Addressing these challenges typically involves using motivational interviewing techniques, tailoring interventions to fit individual backgrounds, and collaborating with multidisciplinary teams for comprehensive support. Building trust and setting realistic, incremental goals can also help clients feel empowered and more likely to sustain healthy behaviours.

What is the difference between Health Behaviour Change vs Health Coach?

AspectHealth Behaviour ChangeHealth Coach
CredentialsCertifications in health promotion, behavior change theoriesCertifications in health coaching, wellness coaching
Work EnvironmentHealthcare settings, community programs, research projectsPrivate practice, gyms, corporate wellness programs
Employer & IndustryHealthcare providers, public health organizationsFitness centers, wellness companies, healthcare organizations
Primary FocusDesigning and implementing behavior change strategiesGuiding clients to adopt healthier lifestyles

While both roles aim to improve health outcomes, Health Behaviour Change specialists focus on developing evidence-based strategies to modify behaviors, often working within healthcare or research settings. Health Coaches typically work directly with clients to support lifestyle changes through coaching sessions. Understanding these differences helps clarify career paths and job expectations in the health and wellness industry.

More about Health Behaviour Change jobs
What cities are hiring for Health Behaviour Change jobs? Cities with the most Health Behaviour Change job openings:
What are the most commonly searched types of Health Behaviour Change jobs? The most popular types of Health Behaviour Change jobs are:
What states have the most Health Behaviour Change jobs? States with the most job openings for Health Behaviour Change jobs include:
Infographic showing various Health Behaviour Change job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 88% Part Time, 1% Temporary, 8% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.

Customer Behaviour Change Lead

Awg

Huntingdon, PA โ€ข Hybrid

Full-time

Medical, Life, PTO

Posted 3 days ago


Job description

Customer Behaviour Change Lead

Circa 42k - 47k dependent on skills & experience
Full time, 37 hrs a week with flexibility for part time
Fixed term - maternity cover (from August 2026)
Location: Huntingdon

Anglian Water offers a flexible approach to working from our offices or home with an average of 2 days a week in the office, depending on business need.

Join our team and make a difference

We're recruiting a Customer Behaviour Change Lead to join our Customer Communications Team, part of our Customer Experience Department, on a fixedterm basis to cover maternity leave.

This is a fantastic opportunity to play a leading role in shaping how we help customers take the right actions at the right time and improve the overall customer experience.

What you'll be doing

As Customer Behaviour Change Lead, you'll be responsible for developing and embedding behaviour change thinking across proactive and operational customer journeys.

Keeping customers at the heart of everything you do, you'll use behavioural insights, customer research and data to design, test and improve communications and interventions that make it easier for customers to engage with us and embed sustainable habits and behaviours.

You'll:

  • Build and drive a behaviour change programme that supports multiple initiatives such as water efficiency, billing and consumption, smart usage, digital selfserve and internal change programmes

  • Review, test and improve customer journeys and communications across channels including contact centre, web, email, SMS, digital platforms, field and offline communications

  • Work closely with colleagues across Customer Experience, Customer Communications, Operations, Digital, Corporate Affairs and Insight to identify behavioural barriers and opportunities

  • Apply behavioural science, nudge theory and experimentation to create interventions that improve customer experience and drive business performance.

  • Use insight and evidence to challenge constructively, helping teams think differently about how customer behaviour drives outcomes

  • Evaluate effectiveness, measure impact, and build case studies that demonstrate what works and why

  • Position the team as trusted experts in designing and delivering customer experience and behaviour change interventions

This role blends strategic thinking with handson delivery and is ideal for someone who enjoys working across complex organisations to turn insight into action.

We invest in our people - as a valued employee, you'll be entitled to:

  • Personal private health care

  • Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

  • 24-hour Virtual GP service for you and your household

  • 25 days annual leave - rising with length ofservice and the ability to buy more

  • Life assurance (up to 8 x salary)

  • Personal accident cover (up to 5 x salary)

  • Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

  • Bonus scheme

  • Flexible benefits and working culture to support your wellbeingand lifestyle.

What does it take to be successful?

We're looking for an established behaviour change professional who is confident working at pace and across organisational boundaries.

You'll bring:

  • A background in behavioural science, Consumer psychology (or any similar psychology fields)

  • A strong understanding of customer communications and behaviour change

  • Experience shaping and delivering programmes or campaigns in complex or regulated environments

  • Excellent communication skills, with the ability to translate insight into clear, compelling customer messaging

  • Experience of project or campaign management, and designing trials from planning through to evaluation

  • Strong analytical and planning skills, with a focus on continuous improvement

  • The confidence to challenge constructively and influence senior stakeholders

  • An ability to quickly build effective working relationships across multiple teams

  • Experience within the utilities or wider service sector (desirable)

  • Experience using customer data, insight or CRM systems such as Salesforce (desirable)

Most importantly, you'll bring curiosity, creativity, and a passion for improving customer outcomes through smarter communication and behaviourled design.

Inclusion at Anglian Water

Inclusion is for everyone. We're an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnic origin, nationality, religion or belief, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and their passion for creating better outcomes for customers-and we're committed to creating an environment where everyone feels they belong.

Closing Date: 18/06/26

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