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Headset Operator Jobs (NOW HIRING)

Equipment Operator (First Shift)

Hollister, CA · On-site

$20 - $27.50/hr

The operator will utilize CROWN equipment to move product through the Distribution Center to ... Ability to wear and communicate through a headset continuously * Frequent climbing, bending ...

Entry Ride Operator

Kissimmee, FL · On-site

$15 - $16/hr

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

Roving Batch Operator

Dallas, TX

$18.25 - $21.75/hr

Roving Batch Operator ABOUT THE ROLE The candidate must batch products using computer or manual ... Dispatch systems, Personal Computer, Telephone and Telephone Headset. * Basic computer and ...

Roving Batch Operator

Dallas, TX

$18 - $21.75/hr

Roving Batch Operator ABOUT THE ROLE The candidate must batch products using computer or manual ... Dispatch systems, Personal Computer, Telephone and Telephone Headset. * Basic computer and ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

Entry Ride Operator

Omaha, NE · On-site

$16/hr

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

Entry Ride Operator

Orlando, FL · On-site

$15 - $16/hr

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

Entry Ride Operator

Omaha, NE · On-site

$16/hr

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

Entry Ride Operator

North Haven, CT · On-site

$17 - $19/hr

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

The Entry Ride Operator is the conductor and entertainer for our members while making sure all ... Speak/Sing into microphone or headset * Entertain customers and members * Points to directional ...

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Headset Operator information

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How much do headset operator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for headset operator in the United States is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What are headset operators?

Headset operators are professionals who use communication headsets to facilitate clear and efficient communication within an organization or event setting. They are often responsible for relaying information, coordinating teams, and ensuring that instructions are accurately transmitted in real-time, such as during live broadcasts, theater productions, or transportation control rooms. Headset operators must be attentive, quick-thinking, and able to manage multiple communication channels simultaneously. Their role is crucial in high-pressure environments where clear communication is essential for safety and coordination.

What is the difference between Headset Operator vs Call Center Agent?

AspectHeadset OperatorCall Center Agent
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, remote setupsCall centers, customer service departments, remote work
Employer & Industry UsageTelecommunications, tech support, customer serviceTelecommunications, retail, financial services, tech support

Headset Operators and Call Center Agents both work in customer support environments, requiring similar credentials and work settings. The main difference lies in the specific job functions; Headset Operators typically focus on managing communication equipment, while Call Center Agents handle customer inquiries and support. Both roles are essential in customer service industries and often overlap in skills and work environments.

What are some common challenges faced by headset operators and how can they be managed effectively?

Headset operators often encounter challenges such as maintaining clear communication in noisy environments, managing high call volumes, and staying focused during repetitive tasks. Effective time management and utilizing noise-cancelling equipment can help minimize distractions. Additionally, regularly practicing stress-reduction techniques and maintaining open communication with team members can improve overall performance and job satisfaction.

What are the key skills and qualifications needed to thrive as a Headset Operator, and why are they important?

To thrive as a Headset Operator, you generally need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, call management software, and possibly customer relationship management (CRM) systems is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure are vital soft skills for this role. These abilities ensure efficient information relay, effective problem-solving, and high-quality service in fast-paced communication environments.
More about Headset Operator jobs

Equipment Operator (First Shift)

US West Marine Products Inc.

Hollister, CA

$20 - $27.50/hr

Full-time

Posted 8 days ago


Job description

Job Summary

Equipment Operators operate motorized riding equipment within the Distribution Center, manually load and/or unload trailers, move merchandise to designated areas and put away or pull merchandise. The operator will utilize CROWN equipment to move product through the Distribution Center to service Customers. This role is critical to providing customers with the product they expect when they need it. The operator is expected to perform physically demanding work with an extremely high focus on personal safety and the safety of others. The operator is responsible for driving power equipment and lifting heavy cases in extreme climates. The flow of freight is fast-paced, and productivity expectations are high. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer. 

Essential Job Functions

  • Move product, pull merchandise, fill daily orders, and control work flow while operating moving equipment in a safe and correct manner. 
  • Stock products to appropriate areas of the facility in an accurate and timely manner. 
  • Operates moving equipment in a safe and correct manner. 
  • Utilizes handheld radio frequency (R.F.) scanner in a safe manner. 
  • Ensure a safe and clean work environment for crew members, adhering to all safety rules and standards. 
  • Maintain the stability and reputation by complying with all relevant legal requirements. 
  • Be available to work a flexible schedule based on business needs, including nights, weekends, and holidays. 
  • Perform other job-related duties as assigned. 

Minimum Qualifications

Education:

  • Highschool diploma or GED required

Experience:

  • Experience with pallet riders and stock pickers. 
  • Operate a forklift or other equipment to transport product within the operation.  
  • Comfortable with operating equipment at heights 
  • Understanding of RF Scanners and Voice to Pick concepts.  

Skills:

  • Good verbal and written communication abilities. 
  • Strong interpersonal skills. 
  • Good organizational abilities and attention to detail, ensuring efficient operations. 
  • Strong time management skills with a demonstrated ability to meet deadlines consistently. 
  • Effective analytical and problem-solving capabilities to address challenges proactively. 
  • Ability to prioritize tasks effectively and delegate appropriately when necessary. 
  • Comfortable functioning in a fast-paced and occasionally high-pressure environment. 
  • Proficient in Microsoft Office Suite and related software applications. 

Physical Description

Typical Working Conditions:

  • The work environment characteristics described here are representative of those a Crew Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
  • While performing the duties of this job, the Crew Member regularly works near moving equipment.
  • Position is routinely exposed to hot and cold temperatures during Summer and Winter months in the Distribution Center

Essential Physical Tasks:

  • The physical demands described here are representative of those that must be met by a Crew Member to successfully perform the essential functions of this role Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Continuous standing and walking throughout the warehouse space
  • Ability to wear and communicate through a headset continuously
  • Frequent climbing, bending, stooping
  • Frequently operate equipment, including forklifts
  • Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
  • Prolonged periods of standing and walking 

Other Requirements

  • Must be at least 18 years old 
  • Willing to submit to a criminal background check 
  • Must be able to pass a pre-employment drug screen  

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those in this description. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/. Join us at West Marine and help us provide the best boating experience for our customers!