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Headset Operator Jobs (NOW HIRING)

Imperial

Forklift Operator

Worcester, MA · On-site

$20.50 - $23/hr

As a Forklift Operator, you will drive a stand up, battery powered, forklift truck, to load or ... Uses RF Scanner and Lydia headset * Notifies supervisor of equipment malfunction. * Pallet ...

Comrise

Robot Operator

Cambridge, MA · On-site

As a Robot Operator, you will: * Safely operate physical and simulated robotic prototypes for ... Ability to work for extended periods using a virtual reality (VR) headset, with sufficient spatial ...

SanMar-Internal

Equipment Operator/Receiving

Sparks, NV · On-site

$19/hr

Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal protective equipment such as a Protective harness while operating equipment. Basic ...

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How much do headset operator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for headset operator in the United States is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What are headset operators?

Headset operators are professionals who use communication headsets to facilitate clear and efficient communication within an organization or event setting. They are often responsible for relaying information, coordinating teams, and ensuring that instructions are accurately transmitted in real-time, such as during live broadcasts, theater productions, or transportation control rooms. Headset operators must be attentive, quick-thinking, and able to manage multiple communication channels simultaneously. Their role is crucial in high-pressure environments where clear communication is essential for safety and coordination.

What is the difference between Headset Operator vs Call Center Agent?

AspectHeadset OperatorCall Center Agent
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, remote setupsCall centers, customer service departments, remote work
Employer & Industry UsageTelecommunications, tech support, customer serviceTelecommunications, retail, financial services, tech support

Headset Operators and Call Center Agents both work in customer support environments, requiring similar credentials and work settings. The main difference lies in the specific job functions; Headset Operators typically focus on managing communication equipment, while Call Center Agents handle customer inquiries and support. Both roles are essential in customer service industries and often overlap in skills and work environments.

What are some common challenges faced by headset operators and how can they be managed effectively?

Headset operators often encounter challenges such as maintaining clear communication in noisy environments, managing high call volumes, and staying focused during repetitive tasks. Effective time management and utilizing noise-cancelling equipment can help minimize distractions. Additionally, regularly practicing stress-reduction techniques and maintaining open communication with team members can improve overall performance and job satisfaction.

What are the key skills and qualifications needed to thrive as a Headset Operator, and why are they important?

To thrive as a Headset Operator, you generally need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telecommunications equipment, call management software, and possibly customer relationship management (CRM) systems is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure are vital soft skills for this role. These abilities ensure efficient information relay, effective problem-solving, and high-quality service in fast-paced communication environments.
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Headset Operator jobs near you
Forklift Operator

Forklift Operator

Imperial

Worcester, MA • On-site

$20.50 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Summary:
At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Forklift Operator, you will drive a stand up, battery powered, forklift truck, to load or unload pallets into designed areas through the warehouse. You will utilize either a cherry picker, reach truck, or transporter to push, pull, lift, stack, tier, or move products or pallets. After product is received and processed, it either gets put away in the Bulk area, or into the Pick Mod. Our Forklift Operators accurately transfer our product to ensure customer demands are met.
Forklift/cherry picking experience is required*
Schedule: Monday-Friday 12:30PM-9:00PM
Why Join Imperial?
  • Growth Opportunities
  • Monthly Company Store - Discounted Products Sold to Employees
  • Monthly Food Events, including some food trucks in the spring/summer!
  • Conveniently located 150 Blackstone River Rd. Worcester, MA on a Bus Route!
  • Full comprehensive benefit package (Full Time Employees

Essential Duties and Responsibilities:
  • Drive forklift, reach truck, cherry picker, transporter
  • Pick refill and put-away receiving
  • Perform detailed checks against documents.
  • Uses RF Scanner and Lydia headset
  • Notifies supervisor of equipment malfunction.
  • Pallet configuration.
  • General bulk area maintenance
  • Meets productivity and accuracy standard.
  • Clean work area
  • Follows all module safety trainings/requirements.
  • Possible floater to other Imperial warehouses.
  • Other duties and tasks as assigned.

Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.
  • High School Diploma or GED
  • Basic computer skills - requiring able to use a log in and password and follow simple instructions.
  • Previous experience helpful, one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Why Join Us
  • Growth Culture: Opportunities for professional advancement
  • Employee Perks: Discounted product store, food events, and summer food trucks
  • Comprehensive Benefits: Health, dental, vision, 401(k), PTO and more
  • Conveniently located 150 Blackstone River Rd. Worcester, MA on a Bus Route!

**A full comprehensive job description will be available during the interview process, this is a condensed job posting.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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