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$98K

How much do headend manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for headend manager in the United States is $55,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a headend manager?

A Headend Manager is responsible for overseeing the operations and maintenance of a cable television or telecommunications headend facility, which is the central point where signals are received, processed, and distributed to subscribers. This role involves managing staff, ensuring signal quality, troubleshooting technical issues, and coordinating with other departments to ensure uninterrupted service. Headend Managers also stay updated on new technologies and regulatory requirements to maintain optimal performance and compliance. Their expertise is crucial for delivering high-quality television, internet, and communication services to customers.

What are the key skills and qualifications needed to thrive as a headend manager, and why are they important?

To thrive as a Headend Manager, you need strong expertise in broadband cable systems, RF engineering, and network infrastructure, often supported by a degree in electronics, telecommunications, or a related field. Familiarity with headend equipment, network management systems, and certifications such as SCTE or Cisco are commonly required. Leadership, problem-solving, and excellent communication set standout professionals apart in this role. These skills ensure efficient operation, high-quality service delivery, and effective team coordination in complex broadcast and cable networks.

What are some common challenges a headend manager faces in maintaining uninterrupted broadcast and network services?

Headend Managers often encounter challenges such as equipment failures, signal interference, and the need for swift troubleshooting to avoid service outages. Balancing upgrades or maintenance with minimal disruption to service is critical, as is ensuring compliance with regulatory standards. The role also requires close coordination with engineering, technical, and field teams to resolve issues quickly and implement new technologies to improve system reliability.

What is the difference between Headend Manager vs Network Operations Center (NOC) Technician?

AspectHeadend ManagerNetwork Operations Center (NOC) Technician
CredentialsTechnical certifications in broadcasting, cable systems, or network managementNetworking certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentBroadcast facilities, cable headends, or distribution centersNetwork operation centers, data centers, or telecom hubs
Industry UsageTelevision, cable, and broadcast industriesTelecommunications, internet service providers, and network management
Job FocusOverseeing headend operations, signal distribution, and system maintenanceMonitoring network performance, troubleshooting, and incident response

The Headend Manager primarily manages broadcast and cable headend operations, ensuring signal quality and system reliability. In contrast, a NOC Technician focuses on monitoring and maintaining network infrastructure. Both roles require technical certifications and work in related environments, but their core responsibilities differ in scope and industry focus.

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Headend Manager jobs near you
Infographic showing various Headend Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,952 per year, or $26.9 per hour.

Sr. Manager, HFC - Coastal East Region

Mediacom Communications Corporation

Gulf Breeze, FL • On-site

$75K - $112K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Position: Senior Manager, Engineering- position will sit in Gulf Breeze, FL
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
Lead and direct Engineering staff in design, deployment and maintenance of Headend, IP, HSD, VOD, VoIP and Digital Video systems
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!

Position Responsibilities:
  • Develop plans and procedures for constructing, operating and maintaining Headend, IP, HSD, VOD, VoIP and Digital Video systems.
  • Work in concert with the Corporate Technology group to design and implement the most effective solutions for our customers, based on current and future network topologies of Mediacom Communications.
  • Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems.
  • Actively participate in capital budget as it relates to engineering new services.
  • Hire and develop engineering team.
  • Facilitate goal setting and development of performance measurement tools used to manage staff.
  • Assure compliance with all FCC and other regulatory entities.
  • Inform Vice President, Engineering, in a clear, concise and timely manner of unresolved technical issues.
  • Develop and participate in technical disaster recovery plans.
  • Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.
  • Perform other duties as required or assigned.

Position Requirements:
  • Bachelors Degree in Electrical Engineering or equivalent industry experience required.
  • 10 +years industry or related industry experience.
  • Strong Leadership Skills - previous management experience required.
  • Excellent Computer skills including; Microsoft Office Products, (Visio Excel Word) Use of CAD system a plus.
  • Excellent written and oral communications skills.
  • VOD systems knowledge preferred.
  • Understanding of engineering based on ROI and IRR preferred.
  • IP background a plus.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The salary range for this position is $75,000 - $112,000. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.

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