Head Of Ecommerce Operations Jobs (NOW HIRING)

Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production.

With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life.

We’re not just building furniture. We’re changing how people think about living with it. By merging technology and design, we help people create spaces that truly reflect who they are. If you believe that good design can make everyday life better, you’ll feel right at home here.

We believe in small teams, big ideas, and simple processes. No endless paperwork, no silos. Just open communication, shared goals, and a healthy dose of curiosity. We start small, think big, and move fast, because progress always beats perfection.

At Tylko, collaboration and trust aren’t buzzwords — they’re how we work. From day one, you’re part of a team that makes real decisions and brings them to life together. You’ll have the freedom to share ideas, turn them into action, and shape the space around you literally. Here, learning isn’t a bonus. It’s part of the job.

As our Head of Ecommerce Engineering, you will shape the technology behind Tylko’s digital experience - from our award-winning product configurator to personalized shopping journeys and the core of our ecommerce platform. You will define the engineering direction that transforms ambitious business goals into scalable, reliable solutions.

Your mission is to empower engineering teams to deliver an exceptional user experience by fostering a culture of continuous discovery and rapid iteration. In this role, you will bridge the gap between innovative vision and reliable platform performance, directly influencing our competitive edge and the future of customisable furniture.

You’ll take ownership, make things happen, and see your impact. Specifically, you will:

• Design and evolve the Ecommerce Engineering organization, creating team structures that optimise value delivery, autonomy, and collaboration across functions
• Define and implement data-informed engineering strategies, enabling teams to make better decisions and measure meaningful outcomes
• Build a culture of discovery, experimentation, and continuous improvement, helping teams validate ideas and deliver customer-focused solutions
• Develop engineering talent through coaching, mentoring, and thoughtful career growth, building autonomous teams of strong problem solvers
• Set clear engineering objectives aligned with product goals, balancing ambitious goals with team ownership and accountability

Being a part of the Tylko team goes beyond clocking in every day. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard. We provide:

• One bonus day off every month (in addition to regular days off)
• Comprehensive healthcare
• Multisport card
• A generous discount on all Tylko products
• A dog-friendly office!

• Extensive experience in building and scaling technology solutions in e-commerce environments
• Strong understanding of customer-centric product development and system thinking
• Deep understanding of software architecture and engineering principles
• Significant experience in building & transforming high-performing engineering teams
• Strong track record of setting, monitoring, and acting on both technical and business KPIs
• Proven capability in technical vision and strategy development
• Demonstrated success in implementing AI based SDLC
• Fluent Polish and good command of English

• An empowering leader who leaves their ego at the door, builds deep trust, and thrives in a collaborative team environment
• Forward-thinking with the ability to anticipate market trends and embrace emerging opportunities
• Highly collaborative, valuing continuous learning and bringing a team‑first mindset
• Comfortable with ambiguity and willing to make difficult, speed-balanced trade-offs
• Passionate about personal growth and empathetic to the needs of stakeholders and colleagues

If you’re looking for a place where your ideas matter, your curiosity is fuel, and your work has real impact — let’s talk. Join Tylko and help us make furniture smarter, homes happier, and everyday life a little more beautiful.