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Head Of Ecommerce Operations Jobs (NOW HIRING)

Dyson

Head of eCommerce

New York, NY · On-site

Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US ... The Head of US eCommerce owns market strategy, commercial performance outcome, merchandising ...

Dyson

Head of eCommerce

New York, NY · On-site

Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US ... The Head of US eCommerce ownsmarketstrategy, commercial performanceoutcome,merchandisingexperience ...

Nfinity Athletic

Head of Operations

Atlanta, GA · On-site

Nfinity Athletic is hiring a Head of Operations for our Atlanta office. This is a hands-on ... Amazon, Shopify, ecommerce operations, marketplace fulfillment, and inventory sync * Vendor ...

Nfinity Athletic

Head of Operations

Atlanta, GA · On-site

Nfinity Athletic is hiring a Head of Operations for our Atlanta office. This is a hands-on ... Amazon, Shopify, ecommerce operations, marketplace fulfillment, and inventory sync * Vendor ...

Pyle USA

E-Commerce Operations Coordinator

Manhattan, NY · On-site

$60 - $80/hr

Director of E-Commerce Operations The Role We are looking for an organized, analytical, and dependable E-Commerce Operations Coordinator to support our growing e-commerce business across Amazon (1P ...

Pyle USA

E-Commerce Operations Coordinator

Brooklyn, NY · On-site

$60K - $70K/yr

Director of E-Commerce Operations The Role We are looking for an organized, analytical, and dependable E-Commerce Operations Coordinator to support our growing e-commerce business across Amazon (1P ...

NetCost Market

E-Commerce Operations Manager

Brooklyn, NY · On-site

$75K - $85K/yr

E-commerce Operations Manager will be responsible for overseeing the day-to-day operations of our online sales, ensuring the smooth execution of orders, inventory management, customer service ...

GSM Outdoors

Director of E-Commerce

Irving, TX · On-site

What You'll Do Lead E-Commerce Operations * Oversee the day-to-day performance of GSM Outdoors' direct-to-consumer websites across multiple outdoor brands. * Ensure products are accurately ...

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Head Of Ecommerce Operations information

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$34K

$107.7K

$179.5K

How much do head of ecommerce operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for head of ecommerce operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Ecommerce Operations vs Ecommerce Manager?

AspectHead Of Ecommerce OperationsEcommerce Manager
ResponsibilitiesOversees overall ecommerce strategy, operations, and team leadershipManages daily online store activities, marketing campaigns, and sales performance
Required SkillsStrategic planning, leadership, cross-functional coordinationDigital marketing, analytics, customer service
ExperienceSenior-level experience in ecommerce, often with managerial backgroundMid-level experience in ecommerce or digital marketing
Work EnvironmentExecutive leadership, cross-departmental collaborationOperational focus, team management

The Head Of Ecommerce Operations typically holds a strategic, leadership role overseeing the entire ecommerce function, while the Ecommerce Manager focuses on managing daily operations and campaigns. Both roles require ecommerce knowledge, but the Head Of Ecommerce Operations has broader responsibilities and a higher level of strategic involvement.

What cities are hiring for Head Of Ecommerce Operations jobs?

Cities with the most Head Of Ecommerce Operations job openings:

What states have the most Head Of Ecommerce Operations jobs?

States with the most job openings for Head Of Ecommerce Operations jobs include:

What are popular job titles related to Head Of Ecommerce Operations jobs?

For Head Of Ecommerce Operations jobs, the most frequently searched job titles are:

Infographic showing various Head Of Ecommerce Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Head of eCommerce

New York, NY • On-site

Dyson
Metalworking Machinery Manufacturing • 51 - 200 employees
Learn more about Dysonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About us:
Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.
We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.
About the Role:
This is an opportunity to lead Dyson's largest direct eCommerce market globally - part-owner of the end-to-end P&L while shaping the future of AI-powered commerce and setting outcomes through excellence in execution. The role combines commercial leadership, digital transformation, platform strategy, organizational design, and influential impact of outcomes at one of the most recognized premium technology brands in the world. This role will be based in our New York SOHO office, 5 days in office.
The Head of US eCommerce owns market strategy, commercial performance outcome, merchandising experience, platform direction, and the AI-driven transformation of how Dyson sells direct.
  • Set the vision for US Direct eCommerce across both existing and new channels, and - jointly with Direct Market and Global Leadership - translate the long-term US strategy and Dyson Direct's priorities short and long term.

  • Be a visible, inspiring leader who brings the direct strategy to life and sustains momentum behind it, motivating Direct eCommerce teams and supporting partner functions, both local and regional, to deliver against shared goals.

  • Galvanize the organization behind strategic plans that fully capitalize on direct opportunities while growing long-term market growth, net profitability and protecting the Dyson brand.

Support the Strategic Outcomes.
  • You own commercial performance, customer experience, roadmap execution, and cross-functional leadership.

  • Develop plans that are consistent across every dimension of the business - commercial, financial, operational, and people - and ensure the organization has the right resourcing to deliver bottoms up annual sales volumes through existing and new channels.

  • Be a role model of ownership and accountability: deliver monthly sales volume outcomes, communicate variances transparently, and when commitments are missed, diagnose root causes and implement course corrections quickly.

  • Protect the integrity of the sales plan and calendar, and ensure site stability and readiness for key commercial moments.

Lead Dyson's AI and agentic commerce agenda.
  • Own Dyson US's AI-driven growth agenda, including personalization, merchandising automation, demand forecasting, and customer experience innovation.

  • Drive conversion rate optimization and continuous consumer-journey improvement, rooted in data, through proactive site merchandising and traffic channel management.

  • Champion AI adoption as a core capability of the organization - identifying, testing, and scaling the tools and models that unlock growth and operational efficiency.

Shape the future platform.
  • Define the US requirements for Dyson's eCommerce re-platform, ensuring the largest direct market's needs are front and center in the design.

  • Influence Dyson's global digital roadmap - as the owner of the largest eCommerce market for Dyson globally, advocate for US priorities, share market findings, and bring inspiration from other sites, markets, and industries back into the global team.

Lead cross-functionally, with high executive visibility.
  • Partner and influence across the business to deliver the direct strategy - working particularly closely with Marketing (Media, Brand, and BU Category), Customer Service, Logistics, Finance, Group Direct eCommerce, and other local and regional functions.

  • Balance disciplined execution of the plan with the agility to respond to real-time market and consumer dynamics.

  • Support marketplace managers in building strong, growth-oriented partnerships.

  • Uphold high standards for our consumer journeys through the right combination of Dyson guidelines, assets, and data-driven local relevance.

Build and transform the organization.
  • Build and evolve the team and capabilities needed to set the direct business up for future success, reviewing resource and capability requirements across direct and cross-functional teams in partnership with Direct Leadership.

  • Accelerate digital transformation and operational excellence - building new capabilities across AI, optimization, analytics, personalization, marketplaces, loyalty, and customer lifetime value.

  • Run continuous A/B testing of business and consumer-experience ideas, and roll out new features with a consumer-first mindset.

  • Create a culture of continuous improvement and role-model a growth mindset.

About You:
  • 10+ years of strong eCommerce and digital marketing experience, with proven delivery of sales results for a premium brand.

  • Full P&L acumen and ownership, with budget management and financial expertise.

  • Experience leading in an eCommerce environment across both branded sites and third-party platforms; DTC marketplace experience a strong plus.

  • Data-driven approach to site merchandising and consumer-journey optimization, with a track record in conversion rate optimization.

  • Fluency in - and enthusiasm for - applying AI, personalization, and automation to drive commercial and CX outcomes.

  • Strong command of the digital media landscape, its mechanics and levers, and of CRM / email / database acquisition strategies.

  • Deep understanding of customer experience and behavior, and of the market dynamics and complexity that shape them.

  • Credible thought leadership across the broader eCommerce infrastructure - logistics, warehousing, supporting IT platforms, and media strategy.

Skills & Competencies
  • Demonstrated strategic and business-planning capability, and success in complex, matrixed, and entrepreneurial environments.

  • An excellent influencer able to inspire, align, and engage multiple teams without direct authority.

  • A strong leader who can develop a vision, draw on multi-disciplinary perspectives, secure buy-in, and drive collaborative execution.

  • Comfortable across the full spectrum from strategy to hands-on delivery, and comfortable with ambiguity while building structure and clarity.

  • Energized by thinking differently, delivering change, and diplomatically challenging the norm.

  • A proactive self-starter with an owner's mindset who sees things through to completion, with uncompromising ethics and integrity.

  • Must be able to adhere to a 5-day office attendance schedule and to travel occasionally.

Salary: $200,400-$250,500 annually + bonus opportunity
Benefits:
At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.
Financial benefits:
  • 401K with up to a 4% match
  • Company paid Life Insurance and AD&D
  • Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:
  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Wellness Program
  • Employee Assistance Program
  • Generous Dyson Product Discounts

Health benefits:
  • Multi-Level Healthcare Coverage Options
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer.
#LI-ONSITE
Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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