Job Summary:
S&P Global is a leading provider of essential intelligence and data solutions. They are seeking a Head of Product Performance to lead the Product Performance group, which manages processes, data analytics, and tools for effective product delivery. This role involves streamlining the product development lifecycle, driving user adoption, and ensuring operational efficiency across the organization.
Responsibilities:
• Lead, scale, and mentor the Product Performance function, including the Product Delivery and Product Operations teams, empowering them to execute on complex organizational objectives.
• Set the strategic vision and framework for the product development lifecycle (PDLC) and oversee the governance of key operating rituals (e.g., Annual Planning, Quarterly Business Reviews, Product Kick-Offs, Demo Days, etc.).
• Direct the framework and strategic approach for critical Tier 1 product launches, enabling your team to build world-class go-to-market products with a delivery-first mindset.
• Champion a data-driven culture at the executive level by guiding the analytics team's strategy in leveraging tooling and usage platforms to surface actionable insights and translate data into high-level business strategies.
• Define the strategic roadmap for the product organization's operational tool stack and act as the executive sponsor for data integrity initiatives to establish a single source of truth (e.g., in Aha! Roadmap, Pendo, Bloomfire).
• Facilitate the learning paths of both internal and external stakeholders through the support and maintenance of our learning platforms and help documentation.
• Ensure internal and external roadmaps clearly articulate strategic product direction.
• Champion the strategic integration of AI solutions to accelerate the PDLC, sponsor targeted proof-of-concepts, and drive the vision for the operational efficiency of AI tools.
• Act as a strategic partner to Product Leads and senior executive leadership, ensuring teams are properly supported, process improvements are adopted, and segment-specific business needs are met.
Qualifications:
Required:
• Experience in leadership role managing Product Operations, Product Management, Program Management, or Go-to-Market teams, preferably in enterprise software or financial services.
• Proven track record of building, mentoring, and leading high-performing, multi-disciplinary teams.
• Strategic understanding of the product development lifecycle (PDLC) and the ability to design, govern, and implement effective operating rhythms at an enterprise scale.
• Strong executive-level analytical mindset with the ability to direct analytics strategy and interpret complex data insights to drive business decisions.
• Experience acting as an executive sponsor to drive enterprise-wide change management and the adoption of product management ecosystems.
• Demonstrated ability to lead through influence, fostering a culture of collaboration, transparency, and continuous improvement across a highly matrixed organization.
• Strategic thinker with an 'AI-first' vision and experience applying AI concepts to improve organizational operating efficiency.
• Exceptional executive communication, presentation, and stakeholder management skills.
Company:
S&P Global is a market intelligence company that provides financial information and data analytics services. Founded in 1860, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.