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Head Customer Service Jobs in Indiana (NOW HIRING)

Sanitation Lead

New Castle, IN · On-site

$17 - $22/hr

Ensures orders are processed in accordance with the Boar's Head's customer service standards. Is also familiar with; standard concepts, practices, and procedures within a warehouse, distribution ...

Ensures orders are processed in accordance with the Boar's Head's customer service standards. Is also familiar with; standard concepts, practices, and procedures within a warehouse, distribution ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

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As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... your head Can stand for extended periods of time and climb stairs Comfortable working in a non ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

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Head Customer Service information

See Indiana salary details

$8

$16

$28

How much do head customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for head customer service in Indiana is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.39 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service vs Customer Service Manager?

AspectHead Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, manages multiple teamsManages daily customer service operations, supervises team members, handles escalations
Required CredentialsOften requires leadership experience, relevant certifications, and industry knowledgeTypically requires customer service experience, leadership skills, and relevant training
Work EnvironmentStrategic, leadership-focused, often in upper managementOperational, team-focused, in customer service departments
Industry UsageCommon in larger organizations with multiple customer service teamsFound in organizations of various sizes, more hands-on

The Head Customer Service role is strategic and leadership-oriented, focusing on overall customer service policies and direction. In contrast, the Customer Service Manager handles daily operations and team supervision. Both roles require customer service experience, but the Head Customer Service typically involves higher-level planning and management responsibilities.

What does a head of customer service do?

A head of customer service oversees the customer support department, develops strategies to improve service quality, manages a team of customer service managers and representatives, and ensures customer satisfaction. They analyze customer feedback, implement policies, and often use customer relationship management (CRM) tools to monitor performance and address issues.

What is the highest position in head customer service?

The highest position in customer service management is typically the Director of Customer Service or Vice President of Customer Experience, responsible for overseeing overall customer satisfaction strategies and leading large teams. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and metrics.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

Infographic showing various Head Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,977 per year, or $16.8 per hour.

Sanitation Lead

Boar's Head Brand

New Castle, IN • On-site

$17 - $22/hr

Full-time

Re-posted 10 days ago


Boar's Head rating

7.5

Company rating: 7.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

153rd of 442 rated food and drinks producers


Job description

Hiring Company: Boar's Head Provisions Co., Inc.Overview:As Lead Person -tasked with running a specific area of production in an efficient and safe manner. Needs to understand the daily schedule and communicate the information to operators. Have an understanding of product rotation - first in first out concept. Ensures orders are processed in accordance with the Boar's Head's customer service standards. Is also familiar with; standard concepts, practices, and procedures within a warehouse, distribution center, or meat processing facility. The successful candidate will also be able to think proactively, thrive under pressure, and assist the production supervisors in achieving departmental goals and production including the ability to train others and troubleshoot issues.Job Description:

Responsibilities:

  • Responsible for performing tasks as described and assigned by the department supervisor/manager
  • Responsible for operating and helping to maintaining equipment within their assigned area
  • Assist with reporting problem situations and makes recommendations to Supervisor to enhance the efficiency of production
  • Must work as a team player to assist with on-the-job training, and development of other employees
  • Assists Supervisor in recognizing possible problems and coaches employees or makes recommendations to Supervisor for further actions
  • Must follow Company's GMP's, SOP's, Safety, Plant rules, other policies and codes of conduct
  • Must be able to follow written and oral instructions
  • Verify accuracy of order/invoices/manifests, complete cycle counts and inventory control procedures to ensure accurate record keeping and product control
  • Strive to satisfy the requirements of both internal and external customers

Qualifications:

  • Employee is required to work in cold, damp environment.
  • Position requires having worked in leadership capacity in a manufacturing/food production environment
  • Must have basic oral and written communication skills
  • Ability to stand, reach, stoop, kneel or crouch
  • Ability to lift and move 50-75 pounds (with assistance, when required)
  • Available to work a Monday - Friday schedule, with weekend work dictated by production needs
  • Fork-lift/tow motor experience
  • Experience with Oracle systems preferred
Location:New Castle, INTime Type:Full timeDepartment:Sanitation 3rd Shift

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