1

Hca It Service Desk Jobs (NOW HIRING)

IT Service Desk Supervisor

Washington, DC · On-site

$110K - $130K/yr

Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...

IT Service Desk Lead

Lakewood, CO · On-site

$75K - $100K/yr

This role is responsible for managing day-to-day IT service desk operations, supporting employees across hardware and software issues, administering Microsoft 365, coordinating with external ...

IT Service Desk Manager

Taneytown, MD · On-site

$100K - $150K/yr

IT Service Desk Manager Job Overview: The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a ...

The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...

Service Desk Tech 1 Department: Information Technology Reports to: Service Desk Manager Site Hours: 40+ Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is a role that ...

IT Service Desk Lead

Montvale, NJ · On-site

$90K - $115K/yr

The IT Service Desk Team Lead is responsible for leading the day-to-day operations of the IT Service Desk, including technical support, request management, escalations, and team mentoring. This role ...

IT Service Desk Lead Position Title IT Service Desk Lead Location - Des Moines, IA Experience - 8-10 Years Team Size 20+ Service Desk Analysts and Senior Analysts Job Summary The IT Service Desk Lead ...

## IT Service Desk LeadApplylocations: Washington, DCtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100145The **IT Service Desk Lead** is responsible for overseeing daily ...

IT Service Desk Lead Department: Information Technologies (IT) Employment Type: Full Time Location: Irving Description The IT Service Desk Lead is responsible for overseeing and enhancing IT Service ...

IT Service Desk Lead

Washington, DC · On-site

$135K - $165K/yr

The IT Service Desk Lead is responsible for overseeing daily enterprise IT service desk operations supporting both users and stakeholders. This role manages operational support activities across Tier ...

IT Service Desk Lead

Sioux Falls, SD · On-site

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on Experience) Are you an experienced IT professional who enjoys solving complex technical challenges while ...

IT Service Desk Intern

Oxford, MA · On-site

$18 - $20/hr

The IT Service Desk Intern provides technical support on hardware, software, and applications to internal staff across Wilson Language Training. Working under the direct supervision of the IT Service ...

The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a team of IT service desk technicians and ...

IT Service Desk Lead

Vienna, VA · On-site

$130K - $145K/yr

Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...

Description The IT Service Desk Lead is responsible for overseeing and enhancing IT Service Desk operations, aligning support strategies with organizational objectives, and driving continuous ...

Showing results 21-40

Hca It Service Desk information

See salary details

$11

$23

$36

How much do hca it service desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hca it service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are popular job titles related to Hca It Service Desk jobs?

For Hca It Service Desk jobs, the most frequently searched job titles are:

IT Service Desk Supervisor

Washington, DC • On-site

Fawkes IDM
Recruiting and Staffing Services • 1 - 10 employees

$110K - $130K/yr

Full-time

Re-posted 24 days ago


Job description

Responsibilities:

  • Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk.
  • Supervising the DC Service Desk team.
  • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
  • Scheduling the firm's Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment.
  • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
  • Providing career development guidance to staff and recommending training paths.
  • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
  • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
  • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
  • Reviewing, editing, and maintaining support services knowledge database.
  • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm's end users.
  • Supervising planning and management of location specific projects; i.e., laptop replacement.
  • Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.

Requirements

  • Four year college degree required
  • 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment.
  • Knowledge and experience with law firm specific applications is required.
  • Previous employment in a law firm or legal department is preferred.
  • Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity.
  • Flexibility to work additional hours, as necessary

Benefits

The anticipated base salary for this position is $110,000 to $130,000


Fawkes IDM logo

About Fawkes IDM

Sourced by ZipRecruiter

Fawkes IDM (Individual Development & Management) has the experience to effectively reduce the time you spend on the hiring process. It offers flexible contracts to partner with our clients including Direct Hire Placement, Retained Executive Search, and Consulting models. By combining industry experts with an experienced, Multidisciplinary team, Fawkes IDM is able to evaluate candidates at both a strategic and technical level to deliver exceptional results. ​ Currently specializes in finding and sourcing professionals across financial institutions, health care, retail, operations, consultancies, and more. ​

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2016