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Hardware Store Customer Service Jobs in Colorado

Ace Hardware

Retail Cashier

Granby, CO · On-site

$17 - $19/hr

Join locally owned Country Ace Hardware store and help your neighbors tackle their projects -- big ... Engage customers in our Ace Rewards loyalty program * Help maintain a clean, organized, and well ...

Ace Hardware

Retail Cashier

Granby, CO · On-site

$17 - $19/hr

Join locally owned Country Ace Hardware store and help your neighbors tackle their projects - big ... Engage customers in our Ace Rewards loyalty program * Help maintain a clean, organized, and well ...

Ace Hardware

Seasonal Retail

Westcliffe, CO · On-site

$15.92/hr

... customer service, generate sales throughout the store, effectively merchandise products, process ... Possess product knowledge of hardware-related products along with a willingness to learn

Ace Hardware

Seasonal Retail

Westcliffe, CO · On-site

$15.92/hr

... customer service, generate sales throughout the store, effectively merchandise products, process ... Possess product knowledge of hardware-related products along with a willingness to learn

Ace Hardware

Retail Cashier

Denver, CO · On-site

$15.16/hr

... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... Perkspot discounts on services and products * Free uniform shirts, vests, and more Click through ...

Ace Hardware

Sales Associate

Denver, CO · On-site

$15.16/hr

... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Sales Associate

Granby, CO · On-site

$17 - $19/hr

Join locally owned Country Ace Hardware store and help your neighbors tackle their projects--big ... Welcome and assist customers with product selection * Help shoppers complete their projects in one ...

Ace Hardware

Sales Associate

Granby, CO

$17 - $19/hr

Join locally owned Country Ace Hardware store and help your neighbors tackle their projects-big and ... Welcome and assist customers with product selection * Help shoppers complete their projects in one ...

Ace Hardware

Sales Associate

Commerce City, CO · On-site

$15.25/hr

... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... Discounts on services and products * Free uniform shirts, vests, and more * Sales Associates ...

Ace Hardware

Paint Sales Associate

Granby, CO · On-site

$17 - $19/hr

... Hardware store and help your neighbors tackle their projects -- big and small. We're seeking strong, dependable team members who enjoy hands-on work and take pride in delivering a great customer ...

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All JobsHardware Store Customer Service JobsHardware Store Customer Service Jobs in Colorado

Hardware Store Customer Service information

What is a hardware store customer service representative?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to work at a hardware store customer service?

Hardware store customer service representatives need strong communication skills, basic product knowledge, and the ability to assist customers effectively. They should be able to operate point-of-sale systems, work well in a team, and handle multiple tasks in a fast-paced environment.

What are popular job titles related to Hardware Store Customer Service jobs in Colorado?

For Hardware Store Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Hardware Store Customer Service jobs in Colorado look for?

The top searched job categories for Hardware Store Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Hardware Store Customer Service jobs?

Cities in Colorado with the most Hardware Store Customer Service job openings:

Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Retail Sales Representative

Ace Hardware

Fort Collins, CO • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Ace Hardware Corporation

Based on 1,504 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Home improvement retailers average

Based on 16,914 frontline employees who took The Breakroom Quiz

Job description

Floor Associate

Downtown Ace Hardware – Fort Collins, CO

30–40 Hours per Week

Weekend Availability Required

Downtown Ace Hardware is seeking an exceptionally reliable, high-ownership team member to serve as a strong, knowledgeable presence across the entire store. This role is ideal for someone who thrives in a fast-paced environment, enjoys learning across departments, and takes pride in being someone the team can depend on. We are looking for stability, initiative, and consistency.

While our preference is to hire long-term team members, we recognize that some strong candidates may be available for the summer season only. If you bring reliability, initiative, and strong availability during our busiest months, we encourage you to apply.

What You Will Do

  • Provide outstanding, solution-focused customer service
  • Learn product knowledge across multiple departments
  • Assist customers with projects and recommendations
  • Maintain clean, organized sales areas
  • Support seasonal transitions

What We’re Looking For

  • You are dependable and take your schedule seriously, understanding that your team relies on you
  • You move with urgency and maintain strong momentum throughout the day
  • You look for what needs to be done instead of waiting to be directed
  • You absorb product knowledge quickly and retain it
  • You ask thoughtful questions and take the lead in your learning 
  • You support teammates and contribute to a strong team culture
  • You complete tasks fully and follow through
  • This role requires someone who wants to operate at a high standard while being a consistent, steady presence for the team
  • Experience in hardware, home improvement, or retail is helpful — but coachability, discipline, and consistency matter more.

Physical

Requirements

  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 lbs
  • Comfortable climbing ladders
  • Willingness to work indoors and outdoors as needed

Schedule & Availability

  • 30–40 hours per week
  • Weekend availability required
  • Store Hours:

Monday–Saturday: 8:00 AM – 8:00 PM

Sunday: 9:00 AM – 6:00 PM

  • Flexible availability preferred
  • Flexible start dates

Compensation & Benefits

  • $16-$19 per hour depending on experience
  • Generous employee discount
  • Medical, Dental, and Eye Insurance available for qualifying employees
  • 401k for qualifying employees
  • Paid time off for qualifying employees

This job posting will remain open until filled.

Downtown Ace Hardware

215 S. College Ave.

Fort Collins, CO 80524

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Working at Ace Hardware Corporation

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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