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Hardware Store Customer Service Jobs in Colorado

Ace Hardware

Team Lead (Key Holder)

Denver, CO

$17 - $22/hr

... store, handle conflict if it arises, to ensure customers are receiving the highest level of customer service. Ace Hardware offers a career path and opportunity to grow and advance. The ability to ...

Ace Hardware

Livestock Feed Associate

Fruita, CO · On-site

$15.25/hr

Ace Hardware, your local hardware store, is seeking a highly skilled Livestock Feed Associate to ... Cleaning warehouse in between customers and during slow times Job Requirements: * High school ...

Ace Hardware

Warehouse/Feed Associate

Fruita, CO · On-site

$15.25/hr

Ace Hardware, your local hardware store, is seeking a highly skilled Warehouse/Feed Associate to ... Cleaning warehouse in between customers and during slow times Job Requirements: * High school ...

Ace Hardware

Sales Associate

Fort Collins, CO

$15.24/hr

Customer Service: -Project a positive representation of Ace Hardware of Fort Collins. -Greet customers entering and throughout the store. Thank customers when they leave the store. -Project a ...

Ace Hardware

Retail Cashier

Fort Collins, CO

$15.24/hr

Essential Duties & Responsibilities Customer Service Project a positive representation of Ace Hardware of Fort Collins. Greet customers entering and shopping throughout the store. Thank customers ...

Ace Hardware

Retail Cashier

Norwood, CO

$16 - $18/hr

Customer Service * Project a positive representation of Timberline Ace Hardware. * Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the ...

New

Ace Hardware

Associate Paint Expert

Carbondale, CO · On-site

$65K - $95K/yr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Associate Paint Expert

Aspen, CO · On-site

$65K - $95K/yr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Paint Expert

Cahone, CO · On-site

$24 - $30/hr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Paint Expert

Carbondale, CO

$24 - $32/hr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Sales Associate

Aspen, CO

$24 - $32/hr

Customer Service: * Provide a positive representation of Timberline Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank ...

LAMPS PLUS

Store Customer Support

Denver, CO · On-site

$15.75 - $18/hr

Description We are hiring a Retail Store Associate to join our collaborative Store Team. This is a ... Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks ...

Ace Hardware

Sales Associate

Cahone, CO · On-site

$21 - $25/hr

Customer Service: * Provide a positive representation of Timberline Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank ...

Ace Hardware

Stihl Tech

Denver, CO · On-site

$17 - $22/hr

... service and make sure all their needs are met. A good job candidate is a person with strong ... A good retail sales representative must ensure that every customer leaves our store satisfied and ...

Lamps Plus

Store Customer Support

Denver, CO · On-site

$14.75 - $16.75/hr

We are hiring a Retail Store Associate to join our collaborative Store Team. This is a phenomenal ... Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks ...

Ace Hardware

Sales Associate

Norwood, CO

$16 - $18/hr

Customer Service: * Provide a positive representation of Timberline Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank ...

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All JobsHardware Store Customer Service JobsHardware Store Customer Service Jobs in Colorado

Hardware Store Customer Service information

What is a hardware store customer service representative?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to work at a hardware store customer service?

Hardware store customer service representatives need strong communication skills, basic product knowledge, and the ability to assist customers effectively. They should be able to operate point-of-sale systems, work well in a team, and handle multiple tasks in a fast-paced environment.

What are popular job titles related to Hardware Store Customer Service jobs in Colorado?

For Hardware Store Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Hardware Store Customer Service jobs in Colorado look for?

The top searched job categories for Hardware Store Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Hardware Store Customer Service jobs?

Cities in Colorado with the most Hardware Store Customer Service job openings:

Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Team Lead (Key Holder)

Ace Hardware

Denver, CO

$17 - $22/hr

Full-time

Posted 14 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Based on 1,481 frontline employees who took The Breakroom Quiz

36th of 51 rated home improvement retailers

Job description

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make Ace Hardware the Place for a fulfilling career.

Team Leads delegate, train, are responsible for cash handling, and monitor the progress of shift associates and all facets of the hardware store. The primary responsibilities of team leads are to be dependable to ensure the opening or closing of the store, handle conflict if it arises, to ensure customers are receiving the highest level of customer service.

Ace Hardware offers a career path and opportunity to grow and advance.

The ability to lift 50 pounds consistently, and to stand and walk for up to 8 hours during shift are required.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond

hardware: build a future, a purpose, and a community with us.

At Ace Hardware you have the opportunity to grow with the company in a fun and active work

environment.

Click through and start your journey with us now!

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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