ZipRecruiter

Log In

1

Hardware Store Customer Service Jobs (NOW HIRING)

Broadway Ace Hardware

Hardware Store Manager

Everett, WA

$18.77 - $20.50/hr

Ace Hardware in Everett, WA, is looking for a full-time Hardware Store Manager who brings strong leadership and customer service skills to keep our store running smoothly. You'll earn $18.77-$20.50 ...

Ace Hardware

$12 - $14/hr

ACE Hardware - Immediate Store Associate Needed Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your ...

O&G Hardware

Hardware Store Help 05-2026

Flora Vista, NM · On-site

$12.25 - $14/hr

If you possess a passion for customer service and thrive in a dynamic retail environment, we ... Develop a thorough understanding of the hardware store's inventory, including tools, building ...

Ace Hardware

Store Manager

Marshall, MI · On-site

Ace Hardware is hiring a highly skilled Store Manager Are you passionate about creating a fun and ... Ensure excellent customer service * Monitor inventory and order products Requirements: * Previous ...

Ace Hardware

Customer Service Associate

Concord, CA

$16 - $20/hr

Learning Opportunities Working at a hardware store you can learn how to: * Cut keys or rekey locks ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Customer Service Associate

Martinez, CA

$16 - $20/hr

Learning Opportunities Working at a hardware store you can learn how to: * Cut keys or rekey locks ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

The Broadway Hardware Group

Store Supervisor

Portland, OR · On-site

$18.77 - $20.50/hr

Join Ace Hardware in Portland, OR as a full-time Store Supervisor to put your management and customer service skills to use! Here at Ace Hardware, we know our team is our greatest asset, and we work ...

The Broadway Hardware Group

Store Supervisor

Everett, WA · On-site

$20 - $22/hr

Join Ace Hardware in Everett, WA as a full-time Store Supervisor to put your management and customer service skills to use! Here at Ace Hardware, we know our team is our greatest asset, and we work ...

Ace Hardware

Cashier Customer Service

Great Falls, MT

$11.75 - $15.50/hr

Customer Service • Project a positive representation. • Greet customers entering and throughout ... If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not ...

The Broadway Hardware Group

Store Supervisor

Everett, WA · On-site

$20 - $22/hr

Store Supervisor Join Ace Hardware in Everett, WA as a full-time Store Supervisor to put your management and customer service skills to use! Here at Ace Hardware, we know our team is our greatest ...

O&G

Hardware Store Help 05-2026

Flora Vista, NM

$12 - $16/hr

If you possess a passion for customer service and thrive in a dynamic retail environment, we ... Develop a thorough understanding of the hardware store's inventory, including tools, building ...

next page

Showing results 1-20

People also search for

All JobsHardware Store Customer Service Jobs

Hardware Store Customer Service information

See salary details

$9

$17

$24

How much do hardware store customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for hardware store customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hardware Store Customer Service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.

What are some common challenges Hardware Store Customer Service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

What are hardware store customer service representatives?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Hardware Store Customer Service jobs? Cities with the most Hardware Store Customer Service job openings:
What states have the most Hardware Store Customer Service jobs? States with the most job openings for Hardware Store Customer Service jobs include:
What job categories do people searching Hardware Store Customer Service jobs look for? The top searched job categories for Hardware Store Customer Service jobs are:
Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Hardware Store Manager

Broadway Ace Hardware

Everett, WA

$18.77 - $20.50/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Ready to lead a team and make a difference in your community? Ace Hardware in Everett, WA, is looking for a full-time Hardware Store Manager who brings strong leadership and customer service skills to keep our store running smoothly.

You'll earn $18.77–$20.50/hour while enjoying a consistent schedule that helps you balance work and life.

Keep reading to see why our employees love being part of our team!


THE PERKS OF JOINING ACE HARDWARE

Our team is passionate about helping customers find exactly what they need, and we love being a trusted part of the community. When you join us, you're not just working at a store; you're joining a team that values connection, quality, and service.

OUR EXCELLENT BENEFITS AND PERKS

  • Health Insurance
  • FSA/HSA
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Growth Opportunities

MORE ABOUT US

Since 2011, Evergreen Ace Hardware has been the go-to neighborhood hardware store in Everett. Locally owned yet nationally recognized as the "biggest little hardware store" in town, we're proud to offer exceptional customer service and a wide range of products, from plumbing and gardening to paint, BBQ, and beyond.


YOUR DAY-TO-DAY

You start your day by opening the store and making sure everything is clean, organized, and ready for customers. Throughout the day, you lead by example-greeting shoppers, answering questions, and helping them find the right tools and supplies for their projects. You keep inventory in check, restock shelves, track stock levels, and coordinate orders so popular items are always available. At closing, you secure the store, complete end-of-day checks, and set your team up for success tomorrow.

Here's what you need to become our Hardware Store Manager:

  • Strong leadership skills
  • Ability to manage inventory
  • Experience with merchandising
  • Retail experience (preferred)

ARE YOU EXCITED ABOUT THIS HARDWARE STORE MANAGER POSITION?

Apply today with our quick initial application and take the next step in your management career! We can't wait for you to join our team!


Must have the ability to pass a background check.

Apply