Assistant Store Manager Help
$16 - $17/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Assistant Store Manager Help
$16 - $17/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Assistant Store Manager
$15 - $18/hr
We are independently owned and part of a worldwide community of Ace retail stores committed to winning customers through legendary customer service. At Horn's Ace Hardware locations, we pride ...
Assistant Store Manager
$15 - $18/hr
We are independently owned and part of a worldwide community of Ace retail stores committed to winning customers through legendary customer service. At Horn's Ace Hardware locations, we pride ...
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...
Quick apply
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...
Assistant Store Manager
$15 - $17/hr
We are independently owned and part of a worldwide community of Ace retail stores committed to winning customers through legendary customer service. At Horn's Ace Hardware locations, we pride ...
Assistant Store Manager
$15 - $17/hr
We are independently owned and part of a worldwide community of Ace retail stores committed to winning customers through legendary customer service. At Horn's Ace Hardware locations, we pride ...
Hortons Ace Hardware Sales Associate
La Grange, IL · On-site
$14.75 - $16.75/hr
Customer Service * Greet customers warmly and assist them throughout the store * Help customers find solutions for home improvement and hardware projects * Deliver personalized service with the goal ...
Quick apply
Hortons Ace Hardware Sales Associate
La Grange, IL · On-site
$14.75 - $16.75/hr
Customer Service * Greet customers warmly and assist them throughout the store * Help customers find solutions for home improvement and hardware projects * Deliver personalized service with the goal ...
Full time assistant store manager
Woodruff, SC · On-site
$15 - $18/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...
Full time assistant store manager
Woodruff, SC · On-site
$15 - $18/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...
Face and clean merchandise and fixtures throughout the store Customer Service and Store Operations ... No Sundays We are your local farm supply and hardware store. Farm City Supply is an individually ...
Quick apply
Face and clean merchandise and fixtures throughout the store Customer Service and Store Operations ... No Sundays We are your local farm supply and hardware store. Farm City Supply is an individually ...
Retail Cashier
Breckenridge, MN · On-site
$15/hr
Face and clean merchandise and fixtures throughout the store Customer Service and Store Operations ... No Sundays We are your local farm supply and hardware store. Farm City Supply is an individually ...
Retail Cashier
Breckenridge, MN · On-site
$15/hr
Face and clean merchandise and fixtures throughout the store Customer Service and Store Operations ... No Sundays We are your local farm supply and hardware store. Farm City Supply is an individually ...
Customer Service Representative
Red Lodge, MT · On-site
$16/hr
W process Customer Service Representative Job Requirements * Always polite and attentive to ... Ace Hardware has over 5,000 stores around the world with the majority of those stores independently ...
Quick apply
Customer Service Representative
Red Lodge, MT · On-site
$16/hr
W process Customer Service Representative Job Requirements * Always polite and attentive to ... Ace Hardware has over 5,000 stores around the world with the majority of those stores independently ...
Assistant Store Manager
Leesburg, FL · On-site
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Carter's ACE Hardware offers a career path and opportunity to grow and advance. The ability to lift ...
Assistant Store Manager
Leesburg, FL · On-site
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Carter's ACE Hardware offers a career path and opportunity to grow and advance. The ability to lift ...
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Quick apply
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Hardware Store Cashier
Flora Vista, NM · On-site
$12 - $16/hr
... hardware store. As a Cashier, you will play a key role in providing exceptional service to our ... Customer Service: Greet customers with a warm and friendly attitude, assist them in locating ...
Quick apply
Hardware Store Cashier
Flora Vista, NM · On-site
$12 - $16/hr
... hardware store. As a Cashier, you will play a key role in providing exceptional service to our ... Customer Service: Greet customers with a warm and friendly attitude, assist them in locating ...
Assistant Store Manager
$21 - $24/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Quick apply
Assistant Store Manager
$21 - $24/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Retail Hardware Sales Associate
$18 - $20/hr
... help customers find the right tools, materials, and home improvement products, provide friendly and knowledgeable service, and support the day-to-day operations of a busy hardware store. We are ...
Quick apply
Retail Hardware Sales Associate
$18 - $20/hr
... help customers find the right tools, materials, and home improvement products, provide friendly and knowledgeable service, and support the day-to-day operations of a busy hardware store. We are ...
Assistant Store Manager
Island Park, NY · On-site
$19 - $21.50/hr
... hardware store. The primary responsibilities of in-store management are to manage the sales ... customer service. The ideal candidate will have at least 2 years of previous retail management ...
Quick apply
Assistant Store Manager
Island Park, NY · On-site
$19 - $21.50/hr
... hardware store. The primary responsibilities of in-store management are to manage the sales ... customer service. The ideal candidate will have at least 2 years of previous retail management ...
Assistant Store Manager
Greenwood, IN · On-site
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Quick apply
Assistant Store Manager
Greenwood, IN · On-site
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Assistant Store Manager
Montebello, CA · On-site
$19 - $21/hr
Delegate, train, and monitor the progress of all associates and all facets of the hardware store * Maintain highest level of customer service * Lead strong operational processes that drive ...
Quick apply
Assistant Store Manager
Montebello, CA · On-site
$19 - $21/hr
Delegate, train, and monitor the progress of all associates and all facets of the hardware store * Maintain highest level of customer service * Lead strong operational processes that drive ...
Assistant Store Manager
$21 - $24/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Chase Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Quick apply
Assistant Store Manager
$21 - $24/hr
... customer service. The ideal candidate will have at least 2 years of previous retail management ... Chase Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...
Hardware Sales Associate-Arlington
Jacksonville, FL · On-site
$15/hr
Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 ... Ensure each customer receives outstanding service following company-standard service policies.
Quick apply
Hardware Sales Associate-Arlington
Jacksonville, FL · On-site
$15/hr
Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 ... Ensure each customer receives outstanding service following company-standard service policies.
Store Customer Service Specialist
Tampa, FL · On-site
$15.25 - $18/hr
Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their ...
Store Customer Service Specialist
Tampa, FL · On-site
$15.25 - $18/hr
Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their ...
Hardware Store Customer Service information
See salary details
$9.86 - $11.15
2% of jobs
$11.15 - $12.43
6% of jobs
$12.43 - $13.72
7% of jobs
$15.01 is the 25th percentile. Wages below this are outliers.
$13.72 - $15.01
9% of jobs
$15.01 - $16.30
13% of jobs
The median wage is $17.01 / hr.
$16.30 - $17.59
23% of jobs
$17.59 - $18.88
14% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.88 - $20.17
9% of jobs
$20.17 - $21.46
7% of jobs
$21.46 - $22.75
6% of jobs
$22.75 - $24.04
3% of jobs
$9
$17
$24
How much do hardware store customer service jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for hardware store customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.
What is a hardware store customer service representative?
Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.
What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?
Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.
What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?
| Aspect | Hardware Store Customer Service | Hardware Sales Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; product knowledge; sales skills |
| Work Environment | Retail store, customer-facing, team-oriented | Retail store, customer-facing, sales-driven |
| Employer & Industry Usage | Common in retail hardware stores, home improvement centers | Common in retail hardware stores, home improvement centers |
| Search & Comparison Intent | Focus on customer service roles, support tasks | Focus on sales, product recommendations, upselling |
While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?
To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.
What cities are hiring for Hardware Store Customer Service jobs?
Cities with the most Hardware Store Customer Service job openings:
What states have the most Hardware Store Customer Service jobs?
States with the most job openings for Hardware Store Customer Service jobs include:
What job categories do people searching Hardware Store Customer Service jobs look for?
The top searched job categories for Hardware Store Customer Service jobs are:
Ace Hardware Corporation rating
6.1
Based on 1,481 frontline employees who took The Breakroom Quiz
36th of 51 rated home improvement retailers
Job description
Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make Ace Hardware the Place for a fulfilling
career.
Leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware store. The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets, and team members' personal development to ensure customers are receiving the highest level of customer service.
The ideal candidate will have at least 2 years of previous retail management experience. We are looking for qualified individuals for roles such as shift manager, assistant manager, and store manager. Ace Hardware offers a career path and opportunity to grow and advance.
The ability to lift 50 pounds consistently, and to stand and walk for up to 8 hours during shift are required.
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond
hardware: build a future, a purpose, and a community with us.
At Ace Hardware you have the opportunity to grow with the company in a fun and active work
environment.
Click through and start your journey with us now!
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
Education:no requirementsEmployment Type: FULL_TIMEWhat Ace Hardware Corporation employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Ace Hardware
Sourced by ZipRecruiter
Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.
Industry
Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers
Company size
1,001 - 5,000 Employees
Headquarters location
Oak Brook, IL, US