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Hardware Store Customer Service Jobs (NOW HIRING)

Ace Hardware

Hardware Sales

Dayton, TN · On-site

Customer Service: • Provide a positive representation of Douglasville Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store.

Ace Hardware

Assistant Store Manager

Cave Creek, AZ · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Newcastle, OK

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Silver City, NM

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Rockport, TX · On-site

$18 - $25/hr

... Ace Hardware the Place for a fulfilling career. Leaders must delegate, train, and monitor the ... customer service. The ideal candidate will have at least 2 years of previous retail management ...

Ace Hardware

Assistant Store Manager

Norman, OK

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Lexington, MI

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Blanchard, OK · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Linden, MI

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware ...

Ace Hardware

Assistant Store Manager

Norman, OK · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Silver City, NM

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Laurens, SC

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Brockway, PA · On-site

$14 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Azle, TX

$15 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Jackson, MI · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Hardware experience is preferred. We are looking for qualified individuals for roles such as shift ...

Ace Hardware

Assistant Store Manager

Huron, OH · On-site

$14 - $16/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Duncan, OK

  • Medical

  • PTO

... customer service? If yes, then this exciting opportunity at Ace Hardware is perfect for you! Join ... As a talented Assistant Store Manager, you will thrive in a friendly atmosphere with competitive ...

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Showing results 21-40

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Hardware Store Customer Service information

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How much do hardware store customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hardware store customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is a hardware store customer service representative?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Hardware Store Customer Service jobs?

Cities with the most Hardware Store Customer Service job openings:

What states have the most Hardware Store Customer Service jobs?

States with the most job openings for Hardware Store Customer Service jobs include:

What job categories do people searching Hardware Store Customer Service jobs look for?

The top searched job categories for Hardware Store Customer Service jobs are:

Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Retail Sales Associate - Hardware Store - Full-Time - Kahului, Maui

Ace Hardware

Kahului, HI

$18/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Based on 1,481 frontline employees who took The Breakroom Quiz

36th of 51 rated home improvement retailers

Job description

Now hiring in Kahului, Maui | $18/hr | Full-Time

Consistent schedule | Locally owned | Growth opportunities

Join a team that has proudly served Maui for over 55 years. We are actively hiring and looking to fill this position immediately.

Conveniently located in Kahului, serving the Maui community.

Responsibilities:
  • Assist customers with product selection and solutions
  • Maintain and take ownership of assigned departments
  • Stock merchandise and organize inventory
  • Build knowledge in tools, electrical, plumbing, and hardware
Department Placement:
  • Tools
  • Electrical
  • Plumbing
  • Hardware
Schedule:
  • 5 days per week (8-hour shifts)
  • Weekend and holiday availability required
  • This role requires being on your feet for most of your shift
Qualifications:
  • Reliable and team-oriented
  • Willing to learn and take responsibility
  • Able to lift 25–50 lbs
Pay & Benefits:
  • $18/hour
  • Healthcare + Dental + PTO
  • Anniversary bonus and 401k
  • Paid training
  • Employee discount + Birthday Pay

Marmac Inc. is a locally owned, family-run business that has proudly served the Maui community since 1971. What started as a small hardware store in Kahului has grown into two locations and a strong, close-knit team, while still holding true to our original philosophy of giving back and treating people like family.
We’re more than just a hardware store; we’re a place where employees are valued, supported, and given the opportunity to grow. Many of our team members stay with us long-term because of our positive work environment, hands-on leadership, and commitment to teamwork.
As part of the Ace Hardware family, we combine the stability of a national brand with the personal, community-focused approach of a local business. We take pride in delivering the best customer service on the island, creating a welcoming atmosphere for both our customers and our employees.
If you’re someone who enjoys working with people, takes pride in your work, and wants to be part of a supportive, team-oriented environment, we’d love to have you join the Marmac team.

What Ace Hardware Corporation employees say

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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