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Hardware Store Customer Service Jobs (NOW HIRING)

Ace Hardware

Assistant Store Manager

Battle Creek, MI

$14 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Hardware experience is preferred. We are looking for qualified individuals for roles such as shift ...

Ace Hardware

Store Supervisor

Lathrop, MO

$15 - $18/hr

Porters Ace Hardware - Store Supervisor Needed! Are you passionate about creating a welcoming and ... Train and motivate team members to deliver exceptional customer service * Maintain inventory levels ...

Ace Hardware

Assistant Store Manager

Purcell, OK

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Bowie, TX

$15 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Huron, OH · On-site

$14 - $16/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Purcell, OK

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Norman, OK

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Store Supervisor

Platte City, MO

$15 - $18/hr

Porters Ace Hardware - Store Supervisor Needed! Are you passionate about creating a welcoming and ... Train and motivate team members to deliver exceptional customer service * Maintain inventory levels ...

Ace Hardware

Assistant Store Manager

Clinton, SC · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Silver City, NM

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Oakland, MD

$35K - $52K/yr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Battle Creek, MI

$14 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Hardware experience is preferred. We are looking for qualified individuals for roles such as shift ...

Ace Hardware

Assistant Store Manager

Rockport, TX · On-site

$18 - $25/hr

... Ace Hardware the Place for a fulfilling career. Leaders must delegate, train, and monitor the ... customer service. The ideal candidate will have at least 2 years of previous retail management ...

Ace Hardware

Assistant Store Manager

Brockway, PA

$14 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Silver City, NM

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

Assistant Store Manager

Glastonbury, CT

$40K - $60K/yr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

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All JobsHardware Store Customer Service Jobs

Hardware Store Customer Service information

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$9

$17

$24

How much do hardware store customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for hardware store customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are hardware store customer service representatives?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What are some good customer service jobs?

Customer service jobs include roles such as retail sales associates, call center representatives, and front desk staff. These positions typically require strong communication skills, patience, and the ability to handle customer inquiries in person or over the phone. In a hardware store, customer service associates assist customers with product selection, provide technical advice, and process transactions, often working flexible hours and using point-of-sale systems.

What are some common challenges Hardware Store Customer Service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

Which retail store pays the most?

For a hardware store customer service role, pay rates vary by company and location, but generally, larger national chains like The Home Depot and Lowe's tend to offer higher wages compared to smaller or regional stores. Experienced employees or those with specialized skills may earn higher wages or bonuses, especially in competitive markets.

What job makes $10,000 a month without a degree?

In a hardware store customer service role, earning $10,000 a month without a degree is unlikely, as these positions typically pay hourly wages below that level. High earnings in retail or customer service generally require extensive experience, management responsibilities, or additional skills, but such roles rarely reach that income without advanced qualifications or ownership opportunities.

How much does Ace Hardware pay in Florida?

Hardware store customer service associates at Ace Hardware typically earn an hourly wage that ranges from minimum wage up to around $12 to $15 per hour, depending on experience and location. Pay rates may vary based on store policies, employee tenure, and regional labor standards.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Hardware Store Customer Service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.
What cities are hiring for Hardware Store Customer Service jobs? Cities with the most Hardware Store Customer Service job openings:
What states have the most Hardware Store Customer Service jobs? States with the most job openings for Hardware Store Customer Service jobs include:
What job categories do people searching Hardware Store Customer Service jobs look for? The top searched job categories for Hardware Store Customer Service jobs are:
Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Hardware Store Manager

The Broadway Hardware Group

Everett, WA • On-site

$20 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Open the store, ensure it is clean, organized, and ready for customers.

  • Lead by example on the sales floor by greeting shoppers, answering questions, and assisting customers in finding products.

  • Monitor inventory, restock shelves, track stock levels, coordinate orders, and complete end-of-day closing procedures.

Job description

Ready to lead a team and make a difference in your community? Ace Hardware in Everett, WA, is looking for a full-time Hardware Store Manager who brings strong leadership and customer service skills to keep our store running smoothly.
You'll earn $20-$22/hour while enjoying a consistent schedule that helps you balance work and life.
Keep reading to see why our employees love being part of our team!
THE PERKS OF JOINING ACE HARDWARE
Our team is passionate about helping customers find exactly what they need, and we love being a trusted part of the community. When you join us, you're not just working at a store; you're joining a team that values connection, quality, and service.
OUR EXCELLENT BENEFITS AND PERKS
  • Health Insurance
  • FSA/HSA
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Growth Opportunities

MORE ABOUT US
Since 2011, Evergreen Ace Hardware has been the go-to neighborhood hardware store in Everett. Locally owned yet nationally recognized as the "biggest little hardware store" in town, we're proud to offer exceptional customer service and a wide range of products, from plumbing and gardening to paint, BBQ, and beyond.
YOUR DAY-TO-DAY
You start your day by opening the store and making sure everything is clean, organized, and ready for customers. Throughout the day, you lead by example-greeting shoppers, answering questions, and helping them find the right tools and supplies for their projects. You keep inventory in check, restock shelves, track stock levels, and coordinate orders so popular items are always available. At closing, you secure the store, complete end-of-day checks, and set your team up for success tomorrow.
Here's what you need to become our Hardware Store Manager:
  • Strong leadership skills
  • Ability to manage inventory
  • Experience with merchandising
  • Retail experience (preferred)

ARE YOU EXCITED ABOUT THIS HARDWARE STORE MANAGER POSITION?
Apply today with our quick initial application and take the next step in your management career! We can't wait for you to join our team!
Must have the ability to pass a background check.

Apply