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Hardware Store Customer Service Jobs (NOW HIRING)

The Broadway Hardware Group

Store Supervisor

Everett, WA · On-site

$20 - $22/hr

Join Ace Hardware in Everett, WA as a full-time Store Supervisor to put your management and customer service skills to use! Here at Ace Hardware, we know our team is our greatest asset, and we work ...

Ace Hardware

Customer Service Associate

Martinez, CA

$16 - $20/hr

Learning Opportunities Working at a hardware store you can learn how to: * Cut keys or rekey locks ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Hardware Sales

Dayton, TN · On-site

Customer Service: • Provide a positive representation of Douglasville Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store.

Broadway Ace Hardware

Store Supervisor

Beaverton, OR

$18.77 - $20.50/hr

Locally owned yet nationally recognized as the "biggest little hardware store" in town, we're proud to offer exceptional customer service and a wide range of products-from plumbing and gardening to ...

Ace Hardware

Store Supervisor

Lathrop, MO · On-site

$15 - $18/hr

Porters Ace Hardware - Store Supervisor Needed! Are you passionate about creating a welcoming and ... Train and motivate team members to deliver exceptional customer service * Maintain inventory levels ...

Ace Hardware

Assistant Store Manager

Newcastle, OK · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Store Supervisor

Platte City, MO

$15 - $18/hr

Porters Ace Hardware - Store Supervisor Needed! Are you passionate about creating a welcoming and ... Train and motivate team members to deliver exceptional customer service * Maintain inventory levels ...

Ace Hardware

Assistant Store Manager

Purcell, OK

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Laurens, SC

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Azle, TX · On-site

$15 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Clinton, SC · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

Ace Hardware

Assistant Store Manager

Battle Creek, MI

$14 - $18/hr

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Hardware experience is preferred. We are looking for qualified individuals for roles such as shift ...

Ace Hardware

Assistant Store Manager

Newcastle, OK · On-site

... customer service. The ideal candidate will have at least 2 years of previous retail management ... Ace Hardware offers a career path and opportunity to grow and advance. Ace Hardware is an Equal ...

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Hardware Store Customer Service information

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$17

$24

How much do hardware store customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hardware store customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are hardware store customer service representatives?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What are some common challenges Hardware Store Customer Service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Hardware Store Customer Service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.
What cities are hiring for Hardware Store Customer Service jobs? Cities with the most Hardware Store Customer Service job openings:
What states have the most Hardware Store Customer Service jobs? States with the most job openings for Hardware Store Customer Service jobs include:
What job categories do people searching Hardware Store Customer Service jobs look for? The top searched job categories for Hardware Store Customer Service jobs are:
Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Store Supervisor

The Broadway Hardware Group

Everett, WA • On-site

$20 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Join Ace Hardware in Everett, WA as a full-time Store Supervisor to put your management and customer service skills to use!
Here at Ace Hardware, we know our team is our greatest asset, and we work to ensure that they are taken care of. This management role offers a consistent schedule and competitive pay of $20 - $22 an hour.
But that's not all we offer! You can also enjoy these excellent benefits and perks:
  • Health Insurance
  • FSA/HSA
  • 401(k) with Company Match
  • PTO
  • Growth Opportunities

If this sounds like the perfect fit for you, apply today!
WANT TO KNOW MORE ABOUT OUR ACE HARDWARE STORE?
Evergreen Ace Hardware has been the go-to neighborhood hardware store in Everett since 2011. Locally owned yet nationally recognized as the "biggest little hardware store" in town, we're proud to offer exceptional customer service and a wide range of products-from plumbing and gardening to paint, BBQ, and beyond. Our team is passionate about helping customers find exactly what they need, and we love being a trusted part of the community. When you join us, you're not just working at a store-you're joining a team that values connection, quality, and service.
DOES THIS SOUND LIKE YOU?
As a Store Supervisor, your day starts by opening the store and making sure everything is clean, organized, and ready for customers. Throughout the day, you're on the floor leading by example, greeting shoppers, answering questions, and helping them find the right tools and supplies for their projects. You keep a close eye on inventory, restock shelves, track stock levels, and coordinate orders so the most popular items are always available. At closing, you wrap up the day by securing the store, completing end-of-day checks, and setting your team up for a smooth, successful tomorrow.
Do you have?
  • Leadership skills
  • Ability to manage inventory
  • Experience with merchandising
  • Retail experience (preferred)

READY TO APPLY?
If you're excited to take the lead in our hardware store, this is your opportunity. Apply today with our quick initial application and step into the role of Store Supervisor!
Must have the ability to pass a background check.

Apply