ZipRecruiter

Log In

1

Hardware Store Customer Service Jobs in Colorado

Ace Hardware

Paint Expert

Carbondale, CO · On-site

$24 - $32/hr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Paint Expert

Cahone, CO · On-site

$24 - $30/hr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Associate Paint Expert

Carbondale, CO · On-site

$65K - $95K/yr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Ace Hardware

Associate Paint Expert

Aspen, CO · On-site

$65K - $95K/yr

Ensure customers receive exceptional service by maintaining a customer-first approach. * Color ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...

Big Tool Box

Hardware Manager on Duty

Centennial, CO · On-site

$19 - $26/hr

... store. * Connect employees to customers, monitor service levels including back-up cashiering, coordinate tasks, and personally model exceptional customer service behaviors to ensure every shopper ...

Big Tool Box

Hardware Manager on Duty

Centennial, CO · On-site

$19 - $26/hr

... store. * Connect employees to customers, monitor service levels including back-up cashiering, coordinate tasks, and personally model exceptional customer service behaviors to ensure every shopper ...

Ace Hardware

Sales Associate

Aspen, CO · On-site

$24 - $32/hr

Customer Service: * Provide a positive representation of Timberline Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank ...

Ace Hardware

Sales Associate

Cahone, CO · On-site

$21 - $25/hr

Customer Service: * Provide a positive representation of Timberline Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank ...

Ace Hardware

Stihl Tech

Lakewood, CO · On-site

$17 - $22/hr

... service and make sure all their needs are met. A good job candidate is a person with strong ... A good retail sales representative must ensure that every customer leaves our store satisfied and ...

LAMPS PLUS

Store Customer Support

Denver, CO · On-site

$15.75 - $18/hr

Description We are hiring a Retail Store Associate to join our collaborative Store Team. This is a ... Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Denver, CO · On-site

$14.75 - $16.75/hr

We are hiring a Retail Store Associate to join our collaborative Store Team. This is a phenomenal ... Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Denver, CO

$14.75 - $16.75/hr

We are hiring a Retail Store Associate to join our collaborative Store Team. This is a phenomenal ... Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Denver, CO · On-site

$15.75 - $18/hr

Description We are hiring a Retail Store Associate to join our collaborative Store Team. This is a ... Demonstrates outstanding customer service and focus. May assist with Customer Stock Checks ...

Ace Hardware

Sales Associate

Carbondale, CO · On-site

$19 - $22/hr

Customer Service: * Provide a positive representation of Timberline Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank ...

Ace Hardware

Cashier - Full time

Fort Collins, CO · On-site

$16/hr

Providing World Class Customer Service * Managing transactions, making sure pricing is accurate ... Ace Hardware has over 5,000 stores around the world with the majority of those stores independently ...

Ace Hardware

Cashier - Full time

Fort Collins, CO · On-site

$16/hr

Providing World Class Customer Service * Managing transactions, making sure pricing is accurate ... Ace Hardware has over 5,000 stores around the world with the majority of those stores independently ...

Ace Hardware

Supervisor

Cahone, CO · On-site

$22 - $28/hr

... Hardware's core values in order to achieve our vision of being the place that locals can rely on ... a customer service culture, developing staff, maintaining store appearance, controlling expenses ...

Ace Hardware

Supervisor

Carbondale, CO · On-site

$21 - $25/hr

... Hardware's core values in order to achieve our vision of being the place that locals can rely on ... a customer service culture, developing staff, maintaining store appearance, controlling expenses ...

previous pagenext page

Showing results 21-40

All JobsHardware Store Customer Service JobsHardware Store Customer Service Jobs in Colorado

Hardware Store Customer Service information

What is a hardware store customer service representative?

Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.

What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?

Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.

What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?

To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.

What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?

AspectHardware Store Customer ServiceHardware Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; product knowledge; sales skills
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer-facing, sales-driven
Employer & Industry UsageCommon in retail hardware stores, home improvement centersCommon in retail hardware stores, home improvement centers
Search & Comparison IntentFocus on customer service roles, support tasksFocus on sales, product recommendations, upselling

While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to work at a hardware store customer service?

Hardware store customer service representatives need strong communication skills, basic product knowledge, and the ability to assist customers effectively. They should be able to operate point-of-sale systems, work well in a team, and handle multiple tasks in a fast-paced environment.

What are popular job titles related to Hardware Store Customer Service jobs in Colorado?

For Hardware Store Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Hardware Store Customer Service jobs in Colorado look for?

The top searched job categories for Hardware Store Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Hardware Store Customer Service jobs?

Cities in Colorado with the most Hardware Store Customer Service job openings:

Hardware Store Customer Service jobs near you
Infographic showing various Hardware Store Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

One Part Time / One Full Time Sales Associate with Cashier Capability

Ace Hardware

Commerce City, CO • On-site

$15.25 - $17/hr

Full-time

Medical, Dental, Vision

Posted 10 days ago

Key responsibilities

  • Greet, welcome, and assist customers to ensure a positive shopping experience and resolve any issues before they leave.

  • Assist with receiving, stocking, and pricing merchandise both inside and outside the store, and operate the Point of Sale system as needed.

  • Help promote store programs such as the Ace Rewards Program, and support store operational goals and safety standards.

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Ace Hardware Corporation

Based on 1,504 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Home improvement retailers average

Based on 16,914 frontline employees who took The Breakroom Quiz

Job description

Notice to Applicant about this Employer: You are applying for a job with an independently

owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store,

not Ace Hardware Corporation. The independent store owner alone is responsible for and

independently makes all decisions concerning employment related matters, including hiring,

firing, discipline, supervision, staffing and scheduling.

Sales Associate Job Posting

Major Job Responsibilities

Greet, welcome and work with customers to ensure that they have a positive experience in the

store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s

S.A.L.E.S process,

Possess strong knowledge of store layout and most, if not all, of the store’s departments and

services

Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics

provided by Ace and the store’s management team

Use provided communication and own tools in an effort to help the team work in the most efficient

way to best serve customers

Act as the store’s representative when necessary and set a great example for our staff

Help create a positive, professional, clean and safe environment

Help answer associate radio pages and customer calls quickly, courteously and effectively

Utilize available resources to effectively solve problems

Pursue learning opportunities and trainings as recommended by the store’s management

team(s) and by self identification

Remain in touch with daily operational goals and plans as outlined by store management

Have an awareness of store promotions and various advertisements, promote the Ace Rewards

Program

Assist with receiving, stocking and pricing of merchandise both on the interior and exterior of the

store

Remain honest and communicative with customers, associates and management

Operate Point of Sale as necessary to be able to best serve customers

Other related duties as assigned

Minimum Requirements

High school or GED, equivalent experience

A commitment to service excellence and customer satisfaction

Ability to work in teams and communicate frequently, well

Ability and willingness to work flexible hours including evenings, weekends and holidays

depending on the needs of the business

Upon receiving training, be able to cashier under 50% of shift

Due to the potential of using power equipment and the store’s scheduled hours, applicants must

be at least 16 years of age

Preferred Qualifications

Bilingual

Benefits

Merchandise discount

Training program

Flexible work hours

After 90 days of full time (30+ hours each week) employment, employer contribution to health and

dental insurance are options; vision also available to associates by 100% self-paid premiums.

FLSA Status: Non-Exempt

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Working at Ace Hardware Corporation

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

View All Ace Hardware Jobs