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Hardware Networking Companies Jobs in Michigan (NOW HIRING)

Level 2 Help Desk Technician

Sterling Heights, MI · Remote

$18.50 - $25.25/hr

We were recently recognized as one of the Best and Brightest Companies to Work For in Metro Detroit ... Troubleshoot, diagnose, and resolve technical hardware and /or software issues involving Microsoft ...

Provide daily end-user support, including troubleshooting hardware, software, and networking issues ... companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive ...

Provide daily end-user support, including troubleshooting hardware, software, and networking issues ... companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive ...

Provide daily end-user support, including troubleshooting hardware, software, and networking issues ... companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive ...

Level 2 Help Desk Technician

Sterling Heights, MI · On-site

$18.50 - $25.25/hr

We were recently recognized as one of the Best and Brightest Companies to Work For in Metro Detroit ... Troubleshoot, diagnose, and resolve technical hardware and /or software issues involving Microsoft ...

This testing and validation includes Software-in-the-Loop (SILS), Hardware-in-the-Loop (HILS), and ... companies. They understand business as much as technology, and help their customers improve their ...

... 000 companies worldwide. Those offerings include devices such as switches, sensors, data ... Calibrate equipment and renew network licenses. * Perform other related duties as required.

Showing results 41-60

Hardware Networking Companies information

What are hardware networking companies?

Hardware networking companies are businesses that specialize in providing physical devices and infrastructure used to connect computers and other devices within a network. These companies design, manufacture, and sell products such as routers, switches, servers, network cables, and wireless access points. They may also offer services like installation, maintenance, and technical support to ensure seamless network connectivity for organizations and individuals. Prominent examples include Cisco, Juniper Networks, and Hewlett Packard Enterprise.

What are the key skills and qualifications needed to thrive in a hardware networking role?

To thrive in a hardware networking role, you need a solid understanding of computer networks, hardware installation, troubleshooting, and typically a degree in computer science or information technology. Familiarity with networking tools, Cisco or CompTIA certifications, and experience with network operating systems are commonly required. Strong problem-solving abilities, effective communication, and teamwork skills help professionals excel in this field. These skills are crucial to ensure reliable network performance, quick issue resolution, and smooth collaboration within IT environments.

What are some common challenges faced by professionals working in hardware networking companies?

Professionals in hardware networking companies often encounter challenges such as keeping up with rapid technological advancements, troubleshooting complex network issues, and ensuring compatibility across diverse hardware and software systems. They may also need to coordinate with cross-functional teams including software engineers, support staff, and clients to deliver seamless solutions. Adapting to evolving security threats and maintaining robust network infrastructure are ongoing tasks that require continuous learning and collaboration.

What is the difference between Hardware Networking Companies vs Network Technicians?

AspectHardware Networking CompaniesNetwork Technicians
CredentialsCertifications like CompTIA Network+, Cisco CCNASame certifications often required
Work EnvironmentDesign, install, and manage network infrastructure for organizationsMaintain, troubleshoot, and repair networks on-site or remotely
Industry UsageUsed by companies providing networking solutions or servicesEmployed by organizations or service providers to support networks

Hardware Networking Companies focus on providing and implementing network hardware solutions, while Network Technicians primarily maintain and troubleshoot existing networks. Both roles often share certifications and work environments, but their core responsibilities differ in scope and focus.

What job categories do people searching Hardware Networking Companies jobs in Michigan look for?

The top searched job categories for Hardware Networking Companies jobs in Michigan are:

What cities in Michigan are hiring for Hardware Networking Companies jobs?

Cities in Michigan with the most Hardware Networking Companies job openings:

Infographic showing various Hardware Networking Companies job openings in Michigan as of June 2026, with employment types broken down into 57% Full Time, 40% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

IT Support Technician - Grand Rapids

SGA Dental Partners

Grand Rapids, MI • On-site

$20.75 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


SGA Dental Partners rating

5.3

Company rating: 5.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

The IT Support Technician will assist team members at our dental practices who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products, or services. The IT Support Technician will maintain a diligent focus on proactively identifying and resolving issue trends. This role will work very closely with Senior Systems Engineer and other IT team members to collaborate on long-term solutions that mitigate the volume and severity of IT issues for our practices.
This role will be a hybrid remote/in-person position with a focus on resolving issues remotely whenever possible. Must be within a commutable driving distance of Grand Rapids, MI for on-site support as needed.
Essential Duties
  • Supports all SGA dental offices via remote support in an efficient and effective manner.
  • Track all issues, troubleshooting steps, and solutions in real-time using the support ticketing system.
  • Maintain accurate inventory of technology assets including hardware, software, and licensing.
  • Perform general preventative maintenance on the company's computing infrastructure and software.
  • Ability to independently review user manuals, web searches, and other resources to identify solutions to complex issues.
  • Be able to work in a team environment with other IT professionals.
  • Prioritize, diagnose, and resolve issues pertaining to PCs, servers, printers, peripherals, integrated dental equipment and phone systems.
  • Support Windows, Microsoft Office, Active Directory, and other commercial and proprietary software.
  • Support networked multifunction units to include printing, scanning, and faxing.
  • Work through vendor support including hardware and specialty software companies.
  • Resolve issues with credit card terminals.
  • Follow up on closed tickets to verify satisfactory resolution.
  • Participate in structured cabling/wiring as required.
  • Endeavor to resolve issues on the first call without escalation.
  • Escalates appropriately to senior IT personnel.
  • Install and upgrade software on end-user computers.
  • Local travel and occasional overnight stays will be required.
  • Critically analyze helpdesk tickets for patterns and root cause. Regularly report to management your findings and recommend solutions to permanently resolve or mitigate issues
  • Represent the "voice of the user" in regards to prioritizing issues to resolve- balancing quantity and severity of the symptoms to determine which issues serve the "greatest good"
  • Assumes and executes additional responsibilities as assigned.

Knowledge/Skills/Abilities
  • Must be self-motivated to learn and support new and fast-changing technologies on multiple platforms.
  • Must demonstrate strong verbal and written skills in order to provide effective phone, desk-side, and email support.
  • Excellent interpersonal skills
  • Exceptional work habits under pressure

Education/ Experience
  • The position requires experience in hardware, software, and network troubleshooting, or equivalent training and/or education are necessary. Customer service training and/or experience are beneficial.
  • Interactions must be handled with diplomacy and tact. Individual must be able to gauge the user's technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.
  • Minimum of 1 year in an IT support organization with experience resolving root cause issues rather than just individual problems.
  • Experience with dental practice software a huge plus!

Benefits We Offer:
  • Paid Holidays and Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Health and Vision Insurance
  • Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
  • Supplemental Coverage (Disability, Critical Illness, Accident)
  • Career Growth and Development Opportunities

In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care. Apply today to join us in making a difference!
In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.
SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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