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Hardware Department Associate Jobs in Washington

Ace Hardware

Sales Associate

Vienna, VA

$15 - $18/hr

Position Summary The primary responsibility for all positions with Ace Hardware of Vienna is to ... departments is strongly desired. Bilingual (Spanish) verbal and written communication skills ...

Ace Hardware

Sales Associate

Annapolis, MD

$15 - $18/hr

Sales Associate - Full-Time & Part-Time At K&B Ace Hardware , we're more than a hardware store--we ... Stock merchandise and maintain clean, organized departments. * Operate the register accurately and ...

Ace Hardware

Sales Associate

Vienna, VA · On-site

$15 - $18/hr

Position Summary The primary responsibility for all positions with Ace Hardware of Vienna is to ... departments is strongly desired. Bilingual (Spanish) verbal and written communication skills ...

Home Depot

Department Supervisor

Reston, VA

$21.25 - $24/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Fairfax, VA

$21 - $23.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Ashburn, VA · On-site

$20.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Annapolis, MD · On-site

$19.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Hyattsville, MD · On-site

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Aspen Hill, MD · On-site

$20.75 - $23.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Manassas, VA

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Fairfax, VA

$21 - $23.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Bowie, MD

$19.75 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Germantown, MD · On-site

$22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

College Park, MD

$20.25 - $22.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Reston, VA · On-site

$21/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Glen Burnie, MD

$20 - $22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Bethesda, MD · On-site

$22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Gaithersburg, MD

$22.25 - $24.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Bethesda, MD

$22 - $24.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

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Hardware Department Associate information

What is the difference between Hardware Department Associate vs Hardware Technician?

AspectHardware Department AssociateHardware Technician
Required CredentialsHigh school diploma or equivalent; some certifications may be preferredTechnical certifications (e.g., CompTIA A+), relevant training
Work EnvironmentRetail stores, warehouses, or distribution centersRepair shops, IT departments, or service centers
Employer & Industry UsageElectronics retailers, warehouses, and supply chain companiesIT companies, hardware repair services, and tech support
Common Search & Comparison IntentUnderstanding entry-level hardware roles in retail or distributionTechnical repair and troubleshooting of hardware devices

The main difference is that a Hardware Department Associate typically works in retail or distribution environments focusing on customer service and inventory management, while a Hardware Technician performs technical repairs and troubleshooting of hardware devices. Both roles require some technical knowledge, but the Technician role usually demands more specialized certifications and hands-on technical skills.

What are Hardware Department Associates?

Hardware Department Associates are retail employees who work in the hardware section of a store, such as a home improvement or hardware retailer. Their primary duties include assisting customers in finding products, providing information about tools and materials, restocking shelves, and maintaining the cleanliness and organization of the department. They may also help with inventory management and occasionally operate cash registers. Good communication skills and a basic knowledge of hardware products are essential for this role.

What are some common challenges faced by Hardware Department Associates, and how can they be managed effectively?

Hardware Department Associates often face challenges such as keeping up with a wide variety of product knowledge, managing inventory, and assisting customers with diverse and sometimes complex needs. Staying updated on the latest tools and materials, as well as regularly reviewing product information, can help associates provide accurate recommendations. Effective time management and maintaining clear communication with team members are also essential for staying organized and delivering excellent customer service, especially during busy periods.

What are the key skills and qualifications needed to thrive as a Hardware Department Associate, and why are they important?

To thrive as a Hardware Department Associate, you need strong product knowledge, basic math skills, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) terminals, and barcode scanners is typically required. Excellent communication, problem-solving, and teamwork are essential soft skills for assisting customers and collaborating with colleagues. These abilities ensure efficient operations, accurate transactions, and a positive customer experience in a fast-paced retail environment.
What are popular job titles related to Hardware Department Associate jobs in Washington? For Hardware Department Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Hardware Department Associate jobs in Washington look for? The top searched job categories for Hardware Department Associate jobs in Washington are:
Hardware Department Associate jobs near you

Tier 2 - Hardware Technician (Hardware Store Support)

Totally Joined for Achieving Collaborative Techniques

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Tier 2 - Hardware Technician (Hardware Store Support)
US Department of Treasury, Office of the Comptroller of Currency (USDT - OCC)
Washington, DC | Onsite | Full-Time
About Us:
Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government. Our teams support critical federal missions through collaboration, innovation, and operational excellence while building lasting partnerships with our customers, employees, and industry partners.
About the Position:
TJFACT is seeking a reliable and detail-oriented Tier 2 - Hardware Technician (Hardware Store Support) in support of our US Department of Treasury, Office of the Comptroller of Currency (USDT - OCC) client.
This role is focused on managing the hardware store, maintaining accurate inventory, and ensuring timely fulfillment of equipment requests. The ideal candidate is organized, accountable, and operates with a high level of professionalism, and is willing to support broader IT needs as required. This is a customer-facing role with regular in-person interaction. Candidates must be comfortable working in a professional environment with continuous user engagement.
Duties and Responsibilities:
  • This role requires regular, in-person interaction with end users, including walk-up support
  • Must be comfortable assisting a wide range of users in a professional, public-facing environment
  • Expected to provide courteous, responsive, and respectful service at all times
  • Must be able to communicate clearly and effectively with non-technical users
  • Candidates who prefer limited or no customer interaction will not be a fit for this role

Hardware Store Management
  • Manage daily operations of the onsite hardware store
  • Issue and receive equipment (laptops, monitors, peripherals)
  • Maintain a clean, organized, and professional workspace
  • Track incoming shipments and ensure proper intake

Inventory Management
  • Maintain accurate counts of all hardware and accessories
  • Track all equipment issued, returned, and in stock
  • Conduct routine inventory checks and resolve discrepancies
  • Ensure proper labeling and storage of all equipment

Device Preparation & Setup
  • Prepare laptops and equipment for deployment
  • Perform basic setup, configuration, and imaging as needed
  • Maintain ready-to-issue devices and loaner equipment

Ticket Creation & Fulfillment
  • Create and update tickets in ServiceNow or similar system for all hardware transactions
  • Ensure all issued and returned equipment are properly documented
  • Fulfill hardware requests accurately and within defined timeframes

Operational Support
  • Coordinate with Service Desk and deskside teams
  • Support office setups, moves, and equipment swaps
  • Assist with bulk deployments and refresh efforts
  • Must be willing to support AV, deskside, and desktop-related needs as required

Accountability and Expectations:
Inventory Accuracy
  • Responsible for maintaining near 100% inventory accuracy
  • Unexplained discrepancies, missing equipment, or poor tracking will be treated as a performance issue

Ticket Discipline
  • All work must be tracked through ticketing
  • If it is not documented, it did not happen
  • Incomplete or missing tickets are not acceptable

Attendance & Timeliness
  • Must demonstrate consistent, reliable attendance
  • Must be on time and ready to work at the start of each shift
  • Must maintain full coverage of assigned hours
  • Must provide proper notice for absences
  • Repeated lateness or unplanned absences will be treated as a performance issue

Communication Standards
  • Strong English speaking and writing skills required
  • Proper spelling and grammar required in all tickets and communications

Professional Presence
  • Business casual attire required
  • Professional and respectful demeanor at all times
  • Must demonstrate a team-first mindset and willingness to support others
  • Works collaboratively with Service Desk, deskside, and support teams
  • Willing to assist teammates and contribute to overall team success
  • Maintains a positive, respectful attitude in a shared work environment

Required Skills and Experience
  • U.S. citizen
  • H.S. Diploma Required (Associate/Bachelors in relevant field of study valued/preferred)
  • Two (2) to four (4) years of experience in hardware support, inventory, or stockroom operations
  • Strong organizational skills and attention to detail
  • Experience creating and managing tickets (ServiceNow preferred)
  • Ability to manage multiple requests in a fast-paced environment
  • Ability to work onsite full-time
  • Must be able to bend, lift, and move equipment up to 30 pounds

Preferred Skills and Experience
  • One (1) to two (2) years of desktop support experience
  • Familiarity with basic AV components (monitors, cables, conference room equipment)
  • Experience managing a hardware store or IT stockroom
  • Familiarity with device setup or imaging processes
  • CompTIA A+ or similar certification

Benefits:
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays
  • Short-Term and Long-Term Disability Insurance
  • Employee Assistance Program (EAP)

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other status protected by applicable federal, state, or local law. We reserve the right to modify or revise job descriptions, in whole or in part. Reasonable accommodations will be made in accordance with applicable law
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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