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Hardlines Supervisor Jobs (NOW HIRING)

Tjx

Key Carrie Coordinator- Gear/Hardlines

Erie, PA · On-site

$15.25 - $15.75/hr

Grow Your Career The Gear/Hardlines Key Carrier role is an elevated extension of the Gear/Hardlines ... Team player, working effectively with peers and supervisors * Able to respond appropriately to ...

Bass Pro Shops

Retail Manager - Hardlines

Tyler, TX · On-site

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and ...

Bass Pro Shops

Retail Manager - Hardlines

Augusta, GA · On-site

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and ...

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Hardlines Supervisor information

What is the difference between Hardlines Supervisor vs Department Manager?

AspectHardlines SupervisorDepartment Manager
CredentialsHigh school diploma or equivalent; experience in retail or salesHigh school diploma; often some management or supervisory experience
Work EnvironmentRetail store, focusing on supervising sales associates and stockRetail store, overseeing entire department operations
ResponsibilitiesSupervises sales floor, manages stock, assists customersManages department staff, inventory, sales targets, and customer service

The Hardlines Supervisor primarily focuses on supervising sales associates and stock within a specific department, ensuring smooth daily operations. In contrast, the Department Manager has broader responsibilities, including managing staff, inventory, and sales performance across the entire department. Both roles require retail experience, but the Department Manager typically holds more leadership duties and strategic planning responsibilities.

What job categories do people searching Hardlines Supervisor jobs look for? The top searched job categories for Hardlines Supervisor jobs are:
Infographic showing various Hardlines Supervisor job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 100% Physical job distribution.
Store Hardlines Manager #241 - Tupelo, MS

Store Hardlines Manager #241 - Tupelo, MS

Academy Sports + Outdoors

Tupelo, MS • On-site

Full-time

Posted 8 days ago

Academy Sports + Outdoors rating

5.8

Company rating: 5.8 out of 10

Based on 435 frontline employees who took The Breakroom Quiz

422nd of 713 rated retailers

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Hardlines Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with additional specific focus on supervision and management of team members in Hardlines Sales (which include Camping, Fishing & Hunting, Outdoor, Firearms, and Team Sports). It directs and coordinates activities through subordinate team leads and other team members. It is a leadership position and is expected to effectively drive the overall performance of the store through the effective supervision, communication and coordination of the team members. Through this important work, the Hardlines Sales Manager leads the team and drives the goals that directly impact customer satisfaction, store profitability, and Academy's Purpose.
Job Description:
Education:
  • Bachelor's degree in related field preferred.

Work Experiences:
  • At least three years of relevant work experience required.
  • Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.

Skills:
  • Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
  • Excellent customer service orientation.
  • Effective problem solving and communication with customers and team members.
  • Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.
  • Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.
  • Writes reports, business correspondence and procedure manuals.
  • Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.
  • Applies common sense understanding and reasoning to make appropriate, timely decisions.
  • Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.
  • Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form.

Key Responsibilities:
  • Full-time position averaging 45-50 hours/week.
  • Overall management responsibility for the execution and operational excellence of the entire store.
  • Management responsibility for Hardlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development.
  • Provides departmental direction to the Hardlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers.
  • Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members.
  • Manages workforce productivity, efficiency and process improvement projects and initiatives.
  • Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
  • Ensures the completion of departmental zoning and adherence to department, store and Company standards.
  • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
  • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
  • Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
  • Required to complete Firearms Sales Certification training.
  • Required to complete Power Industrial Truck Certification training.
  • Successful completion of Academy Leadership University.
  • Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.
  • Required to learn, understand and enforce company policies, procedures and safety rules.
  • Adheres to company work hours, policies, procedures and rules applicable to management-level employees.
  • Duties may change and Sales Manager may be required to perform other duties as assigned.

Physical Requirements & Attendance
  • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.
  • Occasionally climb or balance, or stoop, kneel, crouch and crawl.
  • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.
  • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Full time
Equal Opportunity Employer
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

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