ZipRecruiter

Log In

1

Guest Supervisor Jobs (NOW HIRING)

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22/hr

We're looking for a Guest Experience Supervisor to help lead our team! Your Role in Creating Remarkable Experiences: * Collaborate with the Guest Experience Manager and Store Manager to build and ...

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22/hr

Join the Dash In Team as a Guest Experience Supervisor! Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to ...

Cambria Hotel

Guest Service Supervisor

Bend, OR · On-site

$22 - $23/hr

Description Our hotel is thriving, and we are looking for a customer service specialist who is both passionate and detail-oriented to be our next guest services supervisor. You will be in charge of ...

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22/hr

Join the Dash In Team as a Guest Experience Supervisor! Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to ...

Gervasi Vineyard

Guest Services Supervisor

Canton, OH

$19 - $21/hr

Join Our Team as a Guest Services Supervisor! Are you passionate about creating exceptional guest experiences and leading a team to deliver top-tier service? We're looking for a Guest Service ...

Gervasi Vineyard

Guest Services Supervisor

Canton, OH · On-site

$19 - $21/hr

Join Our Team as a Guest Services Supervisor! Are you passionate about creating exceptional guest experiences and leading a team to deliver top-tier service? We're looking for a Guest Service ...

AEG

Guest Services Supervisor

Wichita, KS · On-site

Guest Services Supervisor - MMTH Clubhouse MCW SFM, LLC LOCATION: Wichita, KS DEPARTMENT: GUEST SERVICES REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (NON-EXEMPT) ABOUT THE COMPANY: MMTH Clubhouse ...

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $21/hr

Description Position at Dash In Guest Experience Supervisor Location: Dash In - La Plata, MD Status: Full-time Pay Rate: $18.00 - $21.00 per hour (+$1.00/hr. overnight) Join the Dash In Team as a ...

DIMENSION MASTER

GUEST SERVICE SUPERVISOR

Irving, TX

$19 - $19.50/hr

The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests ...

next page

Showing results 1-20

People also search for

All JobsGuest Supervisor Jobs

Guest Supervisor information

See salary details

$12

$21

$31

How much do guest supervisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for guest supervisor in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Supervisor, and why are they important?

To thrive as a Guest Supervisor, you typically need experience in hospitality management, strong customer service skills, and a relevant degree or certification in hospitality or hotel management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is often required. Leadership, conflict resolution, and excellent interpersonal communication are essential soft skills for managing both guests and staff effectively. These competencies ensure seamless guest experiences, efficient operations, and a positive work environment.

What are some common challenges a Guest Supervisor faces, and how can they effectively handle them?

Guest Supervisors often encounter challenges such as managing high guest volumes during peak times, resolving guest complaints efficiently, and coordinating with multiple departments to ensure seamless service. To effectively handle these challenges, it’s important to stay organized, communicate clearly with both guests and team members, and remain calm under pressure. Building strong relationships with staff and fostering a positive team environment can also help address issues quickly and maintain high guest satisfaction.

What are Guest Supervisors?

Guest Supervisors are professionals responsible for overseeing the experience of guests in hospitality settings such as hotels, resorts, or event venues. They ensure that guests' needs are met, resolve any issues or complaints, and supervise the staff who interact directly with guests. Their role is crucial for maintaining high service standards and ensuring guest satisfaction throughout their stay or visit. Guest Supervisors often coordinate between departments and may also assist in training staff to provide excellent customer service.

What is the difference between Guest Supervisor vs Front Desk Agent?

AspectGuest SupervisorFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees guest services, manages staff, handles guest issuesGreets guests, checks in/out, manages reservations
Employer & Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, hospitality industry

Guest Supervisors focus on overseeing guest services and managing staff, while Front Desk Agents handle guest check-ins, reservations, and direct customer interactions. Both roles require customer service skills and hospitality knowledge, but the Guest Supervisor has additional responsibilities related to supervision and operations management.

More about Guest Supervisor jobs
What job categories do people searching Guest Supervisor jobs look for? The top searched job categories for Guest Supervisor jobs are:
Guest Supervisor jobs near you
Infographic showing various Guest Supervisor job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Guest Experience Supervisor

Dash In

La Plata, MD • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Dash In rating

7.3

Company rating: 7.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description
Position at Dash In
Join the Dash In Team as a Guest Experience Supervisor!
Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to Work Certified™ and recognized as one of Fortune's Best Workplaces in Retail™. We're looking for a Guest Experience Supervisor to help lead our team!
Your Role in Creating Remarkable Experiences:
  • Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates.
  • Ensure smooth front-of-house operations and provide your team with the tools and resources to deliver outstanding guest experiences.
  • Proactively interact with guests, addressing their questions and concerns promptly.
  • Support associates in meeting guest needs efficiently, maintaining a "no wait" experience.
  • Monitor customer flow and open registers as needed to ensure seamless service.
  • Uphold Dash In Brand Standards, ensuring high levels of guest engagement, cleanliness, safety, and operational adherence.
  • Maintain effective communication with the Guest Experience Manager regarding ordering and inventory needs.
  • Complete assigned tasks as directed by the Guest Experience Manager and Sr. Store Manager.

Qualifications and Experience:
  • Minimum of 1 year in a supervisory or management role in a customer service or retail environment.
  • High School Diploma or GED required.
  • Ability to multitask and solve problems effectively.
  • Comfortable using technology, including POS software.
  • Strong focus on providing exceptional guest experiences with excellent people skills.
  • Active ServSafe Certification (a plus).

Why Dash In?
Join a company that drives innovation, provides exceptional value, and fosters a great work environment. At Dash In, we believe in your growth and development:
Employee Benefits and Perks:
  • Paid Time Off: Vacation, sick, and personal leave, plus paid holidays.
  • Paid Community Engagement: 2 paid community service days each year.
  • Paid Parental Leave: Support for new parents.
  • Tuition reimbursement, development programs, and certificate program assistance.
  • Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance.
  • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
  • Insurance: Pet insurance, basic life insurance, and short- and long-term disability coverage.
  • Career Growth: Opportunities to advance in the Mid-Atlantic Region.
  • Employee Discounts: Discounted coffee, fountain beverages, discounts on fresh food at Dash In corporate stores, and discounted monthly car wash memberships.

We're excited to meet you and welcome you into our family! Apply now, and let's create greatness together.
Dash In is an equal-opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Apply