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Guest Supervisor Jobs (NOW HIRING)

Dash In

Guest Experience Supervisor

La Plata, MD

$18 - $21/hr

Guest Experience Supervisor Location: Dash In - La Plata, MD Status: Full-time Pay Rate: $18.00 - $21.00 per hour (+$1.00/hr. overnight) Join the Dash In Team as a Front of House Guest Experience ...

Dash In

Guest Experience Supervisor

Waldorf, MD

$18 - $20/hr

Guest Experience Supervisor Join the Dash In Team as a Front of House Guest Experience Supervisor: Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division ...

Dash-In

Guest Experience Supervisor

Waldorf, MD

Description Position at Dash In Guest Experience Supervisor Join the Dash In Team as a Front of House Guest Experience Supervisor: Are you ready to be part of a team dedicated to making greatness ...

Troon Golf

Guest Service Supervisor

Flowood, MS · On-site

Guest Service Supervisor The Refuge is excited to announce the exceptional career opportunity of Guest Services Supervisor. Qualified candidates will thrive in creating a positive experience by ...

Dash In

Guest Experience Supervisor

La Plata, MD

$18 - $21/hr

Guest Experience Supervisor Location: Dash In - La Plata, MD Status: Full-time Pay Rate: $18.00 - $21.00 per hour (+$1.00/hr. overnight) Join the Dash In Team as a Front of House Guest Experience ...

Dash In

Guest Experience Supervisor

Waldorf, MD · On-site

$18 - $20/hr

Description Position at Dash In Guest Experience Supervisor Join the Dash In Team as a Front of House Guest Experience Supervisor: Are you ready to be part of a team dedicated to making greatness ...

The Wills Group

Guest Experience Supervisor

Chantilly, VA

$18.50 - $21/hr

Front Of House Guest Experience Supervisor Join the Dash In Team as a Front of House Guest Experience Supervisor Are you ready to be part of a team dedicated to making greatness happen? Dash In, a ...

Chateau Marmont

Guest Attache Supervisor

Los Angeles, CA · On-site

$35/hr

Guest Attache Supervisor Summary of Position : The Chateau Marmont Guest Attaché Supervisor delivers unique services and amenities carefully tailored to each guest staying at the hotel. With the ...

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22/hr

Join the Dash In Team as a Guest Experience Supervisor! Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to ...

Chateau Marmont

Guest Attache Supervisor

Los Angeles, CA · On-site

$35/hr

Guest Attache Supervisor Summary of Position : The Chateau Marmont Guest Attaché Supervisor delivers unique services and amenities carefully tailored to each guest staying at the hotel. With the ...

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How much do guest supervisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for guest supervisor in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Supervisor, and why are they important?

To thrive as a Guest Supervisor, you typically need experience in hospitality management, strong customer service skills, and a relevant degree or certification in hospitality or hotel management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is often required. Leadership, conflict resolution, and excellent interpersonal communication are essential soft skills for managing both guests and staff effectively. These competencies ensure seamless guest experiences, efficient operations, and a positive work environment.

What are some common challenges a Guest Supervisor faces, and how can they effectively handle them?

Guest Supervisors often encounter challenges such as managing high guest volumes during peak times, resolving guest complaints efficiently, and coordinating with multiple departments to ensure seamless service. To effectively handle these challenges, it’s important to stay organized, communicate clearly with both guests and team members, and remain calm under pressure. Building strong relationships with staff and fostering a positive team environment can also help address issues quickly and maintain high guest satisfaction.

What are Guest Supervisors?

Guest Supervisors are professionals responsible for overseeing the experience of guests in hospitality settings such as hotels, resorts, or event venues. They ensure that guests' needs are met, resolve any issues or complaints, and supervise the staff who interact directly with guests. Their role is crucial for maintaining high service standards and ensuring guest satisfaction throughout their stay or visit. Guest Supervisors often coordinate between departments and may also assist in training staff to provide excellent customer service.

What is the difference between Guest Supervisor vs Front Desk Agent?

AspectGuest SupervisorFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees guest services, manages staff, handles guest issuesGreets guests, checks in/out, manages reservations
Employer & Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, hospitality industry

Guest Supervisors focus on overseeing guest services and managing staff, while Front Desk Agents handle guest check-ins, reservations, and direct customer interactions. Both roles require customer service skills and hospitality knowledge, but the Guest Supervisor has additional responsibilities related to supervision and operations management.

More about Guest Supervisor jobs
What job categories do people searching Guest Supervisor jobs look for? The top searched job categories for Guest Supervisor jobs are:
Guest Supervisor jobs near you
Infographic showing various Guest Supervisor job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Guest Service Supervisor

Guest Service Supervisor

Lucky Strike Entertainment

Panama City Beach, FL

Part-time

Medical

Posted 5 days ago

Lucky Strike Entertainment rating

5.2

Company rating: 5.2 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 17 rated bowling alleys

Job description

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Guest Service Supervisor and lead a team dedicated to creating exceptional guest experiences. If you’re passionate about hospitality, thrive in a leadership role, and love working in a fast-paced environment, start making your own luck today! 

Applicants must be at least 18 years of age. 

WHAT OUR GUEST SERVICE SUPERVISORS DO 

Our Guest Service Supervisors oversee daily park operations, ensuring efficiency, safety, and an exceptional Guest experience. You’ll lead team members, enforce park policies, and maintain operational excellence through planning and communication. 

A GUEST SERVICE SUPERVISOR’S DAY-TO-DAY 

  • Assist the Park Manager in overseeing operational functions, ensuring smooth daily operations. 
  • Direct and supervise location activities and team members as assigned. 
  • Conduct daily facility inspections, including all Guest areas, to maintain cleanliness, safety, and efficiency. 
  • Ensure that the location opens on time, operates efficiently, and closes properly. 
  • Maintain records in the manager’s daily log, documenting weather, inspections, performance, and other key details. 
  • Ensure ticketing and turnstile areas are stocked, cleaned, and ready for Guests at all times. 
  • Supervise and support team members to maintain high standards of Guest service. 
  • Act as a role model for team members, promoting the company's core values. 
  • Recommend, implement, and enforce company policies within assigned areas. 
  • Provide coaching and development opportunities to enhance team performance. 
  • Train and audit POS handlers to ensure proper system operation and guest engagement. 
  • Address and resolve Guest concerns and complaints professionally. 
  • Monitor and assess safety hazards to ensure a secure environment for Guests and associates. 
  • Maintain accuracy and safety of company funds for assigned locations. 
  • Manage expenses, labor hours, operating costs, and inventory within areas of responsibility. 
  • Implement appropriate controls to maintain staff integrity and quality assurance. 
  • Maintain open communication across all levels of the organization for efficient operations. 
  • Perform other duties as assigned to support park functions. 
  • Work in a fast-paced environment while maintaining professionalism. 

WHAT IT TAKES 

  • Must be at least 18 years of age. 
  • At least one year of supervisory experience in the Guest service industry. 
  • Strong leadership and problem-solving skills. 
  • Knowledge of amusement industry standards, health regulations, and safety protocols. 
  • Experience handling Guest and employee complaints. 
  • Proficiency in computers, cash registers, and various electronic devices. 
  • High school diploma or equivalent. 

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB) 

Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
$1 arcade play
Allday play at Boomers, FECs & Waterparks
Friends & family discounts
Food & beverage discounts
Special discounts on parties and group events
Perks start on your first day

WORK ENVIRONMENT / PHYSICAL DEMANDS 

Typical entertainment and waterpark environment where you’ll walk, bend, and stand for extended periods, and may lift objects with some assistance. You’ll work outdoors in various weather conditions and remain highly alert throughout your shift. 

  • Job Type: Part-time, Seasonal 
  • Shift: Day, Evening  
  • Weekly Day Range: Weekend availability, Flexible scheduling 
  • Work Location: One location 

#LI-BM1


Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: Lucky Strike Entertainment Benefits

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