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Guest Services Jobs in Spring, TX (NOW HIRING)

JOEY Restaurants

Guest Services Team - JOEY Uptown

Houston, TX · On-site

$14 - $17.25/hr

As a member of the Guest Services Team, you are responsible for creating world-class hospitality experiences from the moment our guests enter through our doors. You exude genuine warmth and care and ...

JOEY Restaurants

Guest Services Team - JOEY Uptown

Houston, TX · On-site

$13.75 - $16.75/hr

As a member of the Guest Services Team, you are responsible for creating world-class hospitality experiences from the moment our guests enter through our doors. You exude genuine warmth and care and ...

JOEY Restaurants

Guest Services Team - JOEY Uptown

Houston, TX · On-site

$12.50 - $15.50/hr

Stock, clean, and organize the guest service stand. * Reinforce guest identification requirements and age restrictions for alcohol salesin accordance withstate law. * Follow all food and alcohol ...

HRI Hospitality

Guest Service Agent

Houston, TX · On-site

$13 - $17/hr

The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure a positive stay ...

HRI Hospitality

Guest Service Agent

Houston, TX · On-site

$13 - $17/hr

The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure a positive stay ...

Livenation

Guest Services - Bayou Music Center

Houston, TX · On-site

$14 - $17.25/hr

At least 2 years in Guest Service and communications * Creative thinker and problem solver * Excellent verbal, written and interpersonal communication skills * Acute sense of judgment, tact and ...

Livenation

Guest Services - 713 Music Halls

Houston, TX

$13 - $15.75/hr

THE GIG US Concerts is seeking a Guest Services Member who will interact with customers to provide information in response to inquiries about products and services and to handle and resolve ...

Pilot Company

Lead Guest Services Team Member

Houston, TX · On-site

$11.95 - $16.95/hr

Ensure quality service is delivered to every guest * Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to ...

Pilot Company

Lead Guest Services Team Member

Houston, TX · On-site

$11.95 - $16.95/hr

Ensure quality service is delivered to every guest * Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to ...

Church's Chicken

Guest Service

Katy, TX

$11.75 - $14.25/hr

To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Houston, TX

$14.25 - $18.25/hr

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

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All JobsGuest Services JobsGuest Services Jobs in Spring, TX

Guest Services information

See Spring, TX salary details

$7

$12

$16

How much do guest services jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for guest services in Spring, TX is $12.88, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest services professional?

To thrive as a Guest Services professional, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and communication tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in meeting guest needs and resolving issues. These skills ensure a positive guest experience, foster repeat business, and maintain the reputation of the organization.

How does a guest services representative typically collaborate with other departments to enhance the guest experience?

Guest Services representatives work closely with multiple departments such as housekeeping, maintenance, and food and beverage to ensure guests' needs are met efficiently. For example, if a guest reports a room issue, the representative coordinates with housekeeping or maintenance to resolve it quickly. Good communication and teamwork are essential, as Guest Services often acts as the main point of contact between guests and internal teams. This collaborative environment helps deliver a seamless, positive experience for guests and often provides valuable learning opportunities for those interested in advancing their hospitality careers.

What is the difference between Guest Services vs Front Desk Agent?

AspectGuest ServicesFront Desk Agent
Primary RoleAssist guests with inquiries, reservations, and special requestsCheck-in/check-out guests, manage reservations, handle payments
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel management knowledge

Guest Services and Front Desk Agent roles both serve guests in hospitality settings, but Guest Services focuses more on personalized assistance and guest satisfaction, while Front Desk Agents handle check-in/check-out processes and reservations. Both roles require strong customer service skills and hospitality knowledge, often overlapping in work environment and credentials.

Is guest services a stressful job?

Guest services jobs can be stressful due to high customer interaction, managing complaints, and handling busy environments. Success often depends on strong communication skills, patience, and the ability to stay calm under pressure.
More about Guest Services jobs

What are the most commonly searched types of Guest Services jobs in Spring, TX?

The most popular types of Guest Services jobs in Spring, TX are:

What job categories do people searching Guest Services jobs in Spring, TX look for?

The top searched job categories for Guest Services jobs in Spring, TX are:

What cities near Spring, TX are hiring for Guest Services jobs?

Cities near Spring, TX with the most Guest Services job openings:

Guest Services jobs near you
Infographic showing various Guest Services job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $26,791 per year, or $12.9 per hour.

Guest Services Team - JOEY Uptown

JOEY Restaurants

Houston, TX • On-site

$14 - $17.25/hr

Other

Medical, Dental, Vision, Life

Re-posted 7 days ago

JOEY Restaurants rating

7.9

Company rating: 7.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).
As a member of the Guest Services Team, you are responsible for creating world-class hospitality experiences from the moment our guests enter through our doors. You exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless, and personalized experience that is irresistible and unmistakably JOEY. Our guest service team represents our best & brightest, elevating social awareness andprofessionalism to unmatched levels.
Duties

  • Greet guests warmly and enthusiastically immediately as they enter the restaurant.
  • Manage party sizes, reservations, and wait lists to handle guest needs, accurately quote wait times, and maintain the flow of the restaurant.
  • Escort guests to their table. Engage them in conversation, explain our online menu accessibility, and pass along any pertinent information that may enhance their experience to their server.
  • Answer the telephone in a pleasant manner and respond appropriately to all inquiries.
  • Assist with handling takeout orders. Ensure timeliness, accuracy, organization, and payment.
  • Thank guests for visiting as they depart the restaurant and inquire about their experience.
  • Resolve guest complaints with a sense of urgency, poise, and good judgment. It's Your Business.
  • Complete any assigned opening, side work, and closing duties to set your team up for success. Stock, clean, and organize the guest service stand.
  • Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
  • Follow all food and alcohol service and handling safety precautions and procedures.
Basic Qualifications
  • 1-3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
  • Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
  • Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
  • Thrive in a dynamic, fast-paced work environment.
  • Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.
Required Knowledge, Skills, and Abilities
  • Successful employees at JOEY are genuine, warm, and caring.
  • They value honesty and conduct themselves with integrity.
  • They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
  • They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
  • They are passionate about quality and professionalism.
  • They possess exceptional relationship building and communication skills.
  • They encourage healthy and supportive competition within their team.
  • They exude confidence, humility, and respect.
  • They take pride in presenting a professional appearance and demeanor.
Benefits
  • Career development, education, and growth opportunities.
  • Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
  • Discounted employee shift meals.
  • 10% discount for self and guests on all food and beverages when visiting any JOEY location.
  • Referral bonus program.
  • Sales competitions and rewards.
Join our team!
If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.
About JOEY Restaurants
The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.
JOEY Restaurants is an Equal Employment Opportunity Employer.
We are committed to offering reasonable accommodations to qualified job applicants.
This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.
JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies must establish a fully executed service agreement with JOEY's Human Resources department to submit resumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to USrecruiting@joeyrestaurants.com.
Supplemental pay
  • Tips
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee discount
  • Flexible schedule
  • Disability insurance

What JOEY Restaurants employees say

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