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Guest Services Manager Jobs in Spring, TX (NOW HIRING)

Stonebridge Companies

Guest Services Agent

Conroe, TX

$15/hr

Front Office Manager Pay Range: $15/HR Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing ...

HRI Hospitality

Guest Services Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Guest Services Agent is responsible for delivering excellent customer service by welcoming ... Front Office Supervisor and Front Office Manager MINIMUM REQUIREMENTS Education * High school ...

HRI Hospitality

Guest Services Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Guest Services Agent At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring ...

H star

Guest Services Representative

Houston, TX · On-site

$13 - $15.75/hr

As a member of the Guest Services Team, you will be an essential part of the game experience and help build positive Astros memories that last a lifetime. In this role, you will wear many different ...

H star

Guest Services Representative

Houston, TX · On-site

$13 - $15.75/hr

As a member of the Guest Services Team, you will be an essential part of the game experience and help build positive Astros memories that last a lifetime. In this role, you will wear many different ...

MLB - Houston Astros

Guest Services Representative

Houston, TX · On-site

$13 - $15.75/hr

Astros Guest Services Team Member The Astros are looking to add part-time Guest Services Team members to our roster. As a member of the Guest Services Team, you will be an essential part of the game ...

Houston Astros

Guest Services Representative

Houston, TX · On-site

$13 - $15.75/hr

As a member of the Guest Services Team, you will be an essential part of the game experience and help build positive Astros memories that last a lifetime. In this role, you will wear many different ...

HOUSTONIAN

Spa Guest Experience Manager

Houston, TX · On-site

This role drives guest satisfaction through service excellence, staff development, and continuous ... Prior management experience is strongly preferred, as this position requires an accomplished leader ...

Livenation

Guest Services - 713 Music Halls

Houston, TX · On-site

$13 - $15.75/hr

Other tasks as assigned by the Guest Services Manager WHAT YOU'LL BRING * High School Diploma or equivalent * At least 2 years in Customer Service and communications * Strong strategic thinking and ...

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Guest Services Manager information

See Spring, TX salary details

$10

$18

$28

How much do guest services manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for guest services manager in Spring, TX is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.02 per hour, depending on experience, location, and employer.

What does a guest services manager do?

A Guest Services Manager oversees the experience of guests at hotels, resorts, or other hospitality establishments. They manage front desk staff, respond to guest inquiries or complaints, and ensure that all services meet company standards. Their role often includes training staff, coordinating with housekeeping and maintenance, and implementing policies to improve guest satisfaction. Guest Services Managers play a key role in ensuring a pleasant and seamless experience for all visitors.

What are the key skills and qualifications needed to thrive as a guest services manager, and why are they important?

To thrive as a Guest Services Manager, you need strong customer service skills, leadership abilities, and experience in hospitality management, often supported by a degree in hospitality or related field. Familiarity with property management systems (PMS), reservation software, and front desk technology is typically required. Exceptional interpersonal skills, conflict resolution, and the ability to multitask under pressure set outstanding managers apart. These skills ensure seamless guest experiences, high satisfaction, and efficient team operations in a fast-paced hospitality environment.

How does a guest services manager typically collaborate with other departments to ensure a seamless guest experience?

A Guest Services Manager regularly works with housekeeping, maintenance, and food & beverage teams to address guest needs promptly and maintain high service standards. They coordinate with these departments to resolve any issues that arise during a guest's stay, such as special requests or room changes. Strong communication and organizational skills are essential, as the manager acts as a bridge between guests and other staff to ensure satisfaction. This collaborative approach not only enhances the guest experience but also fosters a supportive team environment.

What is the difference between Guest Services Manager vs Front Desk Supervisor?

AspectGuest Services ManagerFront Desk Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality or front desk training
Work EnvironmentHotels, resorts, hospitality venues overseeing guest experienceHotels, motels, hospitality settings managing front desk operations
Employer & Industry UsageCommonly employed in hotels and resortsPrimarily used in hotel front desk operations
Search & Comparison IntentPeople comparing guest experience management rolesIndividuals looking into front desk or reception supervisory roles

The Guest Services Manager focuses on overseeing overall guest experience, including service quality and staff management, while the Front Desk Supervisor manages daily front desk operations and staff. Both roles require customer service skills and hospitality knowledge, but the Guest Services Manager has broader responsibilities related to guest satisfaction and team leadership.

More about Guest Services Manager jobs

What are the most commonly searched types of Guest Services jobs in Spring, TX?

The most popular types of Guest Services jobs in Spring, TX are:

What cities near Spring, TX are hiring for Guest Services Manager jobs?

Cities near Spring, TX with the most Guest Services Manager job openings:

Guest Services Manager jobs near you
Infographic showing various Guest Services Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,429 per year, or $19 per hour.

Guest Services Agent

Stonebridge Companies

Montgomery, TX • On-site

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Guest Service Agent

Montgomery, Texas

Location: Montgomery, TX

FLSA: Non-Exempt

Status: Part-time

Reports to: Front Office Manager

Pay Range: $15/HR

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

  • Greet, register, and assign rooms to guests upon their arrival.
  • Verify guest credit and establish payment methods for accommodation.
  • Keep accurate records of room availability and guest accounts using property management systems.
  • Compute bills, collect payments, and make change for guests.
  • Perform basic bookkeeping tasks, such as balancing cash accounts.
  • Issue room keys and provide necessary instructions to bell attendants.
  • Review accounts and charges with guests during the check-out process.
  • Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
  • Transmit and receive guest messages using telephones or switchboards.
  • Coordinate with housekeeping and maintenance staff to address guest-reported issues.
  • Make and confirm reservations for guests.
  • Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • Previous experience in a hotel front desk or guest service role preferred.
  • Strong customer service and communication skills to interact effectively with guests and staff.
  • Proficiency in using property management systems and basic office software (e.g., Word, Excel).
  • Ability to handle cash transactions and perform basic bookkeeping tasks.
  • Excellent problem-solving abilities to resolve guest issues efficiently.
  • Strong organizational skills with attention to detail in managing guest reservations and records.
  • Ability to work independently and follow established hotel policies and procedures.

Work Environment:

  • Primarily indoor work within the hotel's front desk and lobby areas.
  • Requires standing and walking for long periods throughout the shift.
  • Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
  • Flexible schedule required, including availability for evening, weekend, and holiday shifts.
  • Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

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