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Guest Services Rep Jobs (NOW HIRING)

Jeff's Bagel Run

Guest Services Representative

Lake Mary, FL · On-site

$11.75 - $14.50/hr

Guest Service Representative Reports To: Bakery Manager/Lead Operator Full time and part time available. Day time (9-3:30pm) and Evening Shifts (3-6:30) Position Summary: The Nothing Bundt Cakes (NbC ...

ASM Global

Guest Services Representative

Sioux Falls, SD · On-site

$13.50 - $16.50/hr

Summary - A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux ...

ASM Global

Guest Services Representative

Sioux Falls, SD

$13.50 - $16.50/hr

Summary - A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux ...

ASM Global

Guest Services Representative

Sioux Falls, SD · On-site

$13.50 - $16.50/hr

Summary - A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux ...

Nothing Bundt Cakes

Guest Services Representative

Lake Mary, FL · On-site

$11.75 - $14.50/hr

Guest Service Representative REPORTS TO: Bakery Manager/Lead Operator **Full time and part time available. Day time (9-330pm) and Evening Shifts (3-6:30)** Position Summary: The Nothing Bundt Cakes ...

KassCon

Guest Services Representative

Philadelphia, PA · On-site

$14 - $18/hr

Description KassCon in Philadelphia, PA, US is seeking a Guest Services Representative to join our team. At KassCon, we pride ourselves on creating a warm and welcoming environment for all our guests.

Nothing Bundt Cakes

Guest Services Representative

Lake Mary, FL · On-site

$11.75 - $14.50/hr

Guest Service Representative REPORTS TO: Bakery Manager/Lead Operator Full time and part time available. Day time (9-330pm) and Evening Shifts (3-6:30) Position Summary: The Nothing Bundt Cakes (NbC ...

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How much do guest services rep jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for guest services rep in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is a guest services rep?

A guest services representative is a customer service professional who assists guests with check-in, check-out, inquiries, and resolving issues in hospitality settings such as hotels or resorts. They often use communication skills, problem-solving abilities, and may work with reservation systems or guest management software. The role typically requires a friendly demeanor and the ability to handle multiple tasks efficiently.

What is the highest paying customer service job?

Guest services representatives typically earn moderate wages, but higher-paying customer service roles include positions such as customer success managers, technical support managers, and call center directors, often requiring specialized skills and experience. Executive-level customer service roles or those in industries like finance or technology tend to offer the highest salaries in the field.

What are Guest Services Representatives?

Guest Services Representatives are professionals who assist customers or guests in settings such as hotels, resorts, theme parks, or event venues. Their duties typically include greeting guests, answering questions, providing information, handling check-ins and check-outs, and resolving complaints. They play a vital role in ensuring guests have a positive experience by delivering high-quality customer service and addressing any concerns promptly. Excellent communication, problem-solving, and interpersonal skills are essential for success in this role.

What jobs pay 4000 a week without a degree?

Guest Services Representatives typically do not earn $4,000 weekly; however, high-level roles in sales, real estate, or certain skilled trades like commercial diving or specialized construction can reach or exceed this income without requiring a college degree. These jobs often rely on experience, certifications, or commission-based pay structures. Earning this level of income usually involves significant experience, sales skills, or working in high-demand industries.

How can I make $2000 a week working from home?

Guest Services Representatives working from home typically earn between $12 and $20 per hour, making it challenging to reach $2000 weekly without extensive hours or additional roles. Increasing income may involve taking on multiple shifts, developing specialized customer service skills, or pursuing higher-paying remote positions in related fields such as virtual assistance or sales. Consistent high performance and experience can also lead to higher pay rates over time.

What are the key skills and qualifications needed to thrive as a Guest Services Rep, and why are they important?

To thrive as a Guest Services Rep, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Strong interpersonal skills, patience, and problem-solving abilities help you handle guest requests and resolve issues efficiently. These competencies ensure guests have a positive experience, which is crucial for customer satisfaction and business reputation.

How does a Guest Services Rep typically handle challenging guest situations, and what support is available from the team?

Guest Services Representatives often encounter situations where guests may be upset or have specific concerns that require quick and empathetic resolution. Usually, the role involves following established protocols, actively listening to the guest, and collaborating with supervisors or other departments to resolve issues efficiently. Team members and managers are generally available to provide guidance or step in if an issue escalates, ensuring you never have to handle particularly difficult situations alone. Regular training and team meetings also help reps stay prepared and supported.

What is the difference between Guest Services Rep vs Front Desk Agent?

AspectGuest Services RepFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, resorts
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, guest assistance, hospitality rolesHotel front desk, check-in/out, reservations

Both Guest Services Reps and Front Desk Agents work in the hospitality industry, focusing on guest interaction and customer service. While their roles overlap significantly, Guest Services Reps often handle broader guest needs and inquiries, whereas Front Desk Agents primarily manage check-in/check-out processes and reservations. Understanding these distinctions can help job seekers target the right positions based on their skills and career goals.

What cities are hiring for Guest Services Rep jobs? Cities with the most Guest Services Rep job openings:
What states have the most Guest Services Rep jobs? States with the most job openings for Guest Services Rep jobs include:
Guest Services Rep jobs near you

Guest Services Representative

Jeff's Bagel Run

Lake Mary, FL • On-site

$11.75 - $14.50/hr

Other

Posted 27 days ago

Job description

Guest Service Representative

Reports To: Bakery Manager/Lead Operator

Full time and part time available. Day time (9-3:30pm) and Evening Shifts (3-6:30)

Position Summary:

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:
  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
  • Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
  • Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
  • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
  • Servant's Heart
    • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
    • Keeps the good of the team or guest ahead of personal interests or gain.
    • Displays humility and empathy in interactions with others.
  • Spirit of a Champion
    • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
    • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections
    • Projects warmth, enthusiasm and optimism that attracts others.
    • Builds positive, productive relationships with all team members.
    • Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills and Abilities:
  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

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