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Guest Service Assistant Jobs in Spring, TX (NOW HIRING)

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Postino WineCafe

Service Assistant

Katy, TX · On-site

$13.75 - $18.25/hr

Inspire with Hospitality As a Service Assistant your responsibility is to support and assist servers, deliver service to guests by continuously maintaining cleanliness and organization of guest ...

JLL

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

As a Guest Service Agent at JLL, you'll be at the forefront of delivering exceptional workplace ... Coordinate and assist with site events in partnership with the conference services team and ...

Jones Lang LaSalle IP, Inc.

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

... assist with site events in partnership with the conference services team and administrative staff • Facilitate comprehensive mail and package services, ensuring timely and accurate distribution • ...

Postino Wine Cafe

Service Assistant

Katy, TX

$20 - $25/hr

... and organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST Have an ... A SERVICE ASSISTANT AT POSTINO Postino WineCafe has a rich culture of delivering the best ...

Postino WineCafe

Service Assistant

Katy, TX

$20 - $25/hr

Achieve as a Team * Inspire with Hospitality ABOUT THE ROLE As a Service Assistant your ... organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST * Have an ...

Postino WineCafe

Service Assistant

Houston, TX

$20 - $25/hr

Achieve as a Team * Inspire with Hospitality ABOUT THE ROLE As a Service Assistant your ... organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST * Have an ...

Upward Projects Holdings

Service Assistant

Katy, TX · On-site

$20 - $25/hr

Achieve as a Team * Inspire with Hospitality ABOUT THE ROLE As a Service Assistant your ... organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST * Have an ...

Postino WineCafe

Service Assistant

Houston, TX · On-site

$20 - $25/hr

Achieve as a Team * Inspire with Hospitality ABOUT THE ROLE As a Service Assistant your ... organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST * Have an ...

Postino Wine Cafe

Service Assistant

Houston, TX

$20 - $25/hr

... and organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST Have an ... A SERVICE ASSISTANT AT POSTINO Postino WineCafe has a rich culture of delivering the best ...

La Madeleine

Service Assistant LM013

Houston, TX · On-site

$14.25 - $19/hr

Service Assistant Help create magnifique moments -- every shift. At la Madeleine, we believe in ... Jump in wherever needed to ensure a smooth, positive guest experience. What You'll Bring * Positive ...

La Madeleine

Service Assistant LM005

Kingwood, TX · On-site

$13 - $17.25/hr

Service Assistant Help create magnifique moments -- every shift. At la Madeleine, we believe in ... Jump in wherever needed to ensure a smooth, positive guest experience. What You'll Bring * Positive ...

La Madeleine

Service Assistant LM010

Katy, TX · On-site

$13.75 - $18.25/hr

Service Assistant Help create magnifique moments -- every shift. At la Madeleine, we believe in ... Jump in wherever needed to ensure a smooth, positive guest experience. What You'll Bring * Positive ...

La Madeleine

Service Assistant LM015

Houston, TX · On-site

$14.25 - $19/hr

Service Assistant Help create magnifique moments -- every shift. At la Madeleine, we believe in ... Jump in wherever needed to ensure a smooth, positive guest experience. What You'll Bring * Positive ...

La Madeleine

Service Assistant LM007

Houston, TX · On-site

$14.25 - $19/hr

Service Assistant Help create magnifique moments -- every shift. At la Madeleine, we believe in ... Jump in wherever needed to ensure a smooth, positive guest experience. What You'll Bring * Positive ...

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All JobsGuest Service JobsGuest Service Assistant JobsGuest Service Assistant Jobs in Spring, TX

Guest Service Assistant information

See Spring, TX salary details

$10

$16

$22

How much do guest service assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for guest service assistant in Spring, TX is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $18.41 per hour, depending on experience, location, and employer.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What skills are needed for guest service assistant?

A guest service assistant needs strong communication and interpersonal skills to interact effectively with guests. Customer service skills, problem-solving abilities, and a friendly attitude are essential, along with the ability to handle multiple tasks and work in a team environment. Basic computer skills and knowledge of the facility or service are also beneficial.

What are the most commonly searched types of Guest Service jobs in Spring, TX?

The most popular types of Guest Service jobs in Spring, TX are:

What job categories do people searching Guest Service Assistant jobs in Spring, TX look for?

The top searched job categories for Guest Service Assistant jobs in Spring, TX are:

What cities near Spring, TX are hiring for Guest Service Assistant jobs?

Cities near Spring, TX with the most Guest Service Assistant job openings:

Guest Service Assistant jobs near you

Guest Service Agent

Commonwealth Hotels

Houston, TX • On-site

$14.25 - $18.25/hr

Full-time

PTO

Re-posted 3 days ago

Job description

Join Our Team at Courtyard by Marriott Houston Rice University!
The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.
About Us:
Working at Courtyard Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. At Courtyard Houston Rice University, our team is the heart of what makes our property special. Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, a reflection of the dedication and excellence of our staff. Whether you are assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston's top attractions like NRG Park and the Museum District, your role here places you at the center of the action. With easy access to upscale restaurants, nightlife, and more, working here is not just about location; it is about being part of a dynamic team in one of Houston's most exciting areas. If you are ready to contribute to our success and grow your career, we would love to have you on board.
Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the Courtyard by Marriott Houston Rice University offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Financial Perks: SAME DAY PAY
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program
Key Responsibilities for the Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What we are looking for in a Full-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent includes:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are essential for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts calmly and effectively is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the job's demands.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.marriott.com/en-us/hotels/houbs-courtyard-houston-rice-university/overview/

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