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Guest Service Assistant Jobs in Spring, TX (NOW HIRING)

LBA Hospitality

Guest Service Representative

Shenandoah, TX · On-site

$11.50 - $14.25/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

LBA Hospitality

Guest Service Representative

Conroe, TX · On-site

$11.50 - $14.25/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

LBA Hospitality

Guest Service Representative

Katy, TX · On-site

$14/hr

Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ... Multi task, remain associate and guest service centric. * Communicate with guests, co-workers ...

HOME2 SUITES - KATY

Guest Service Representative

Katy, TX

$11.75 - $14.25/hr

Description Provides excellent guest service in an efficient, courteous professional manner; follow ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

Home2 Suites by Hilton

Guest Service Representative

Katy, TX · On-site

$11.75 - $14.25/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

Le Méridien Houston Downtown

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

HHM Hotels

Guest Service Agent

Houston, TX

$14 - $15/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

HHM Hotels

Guest Service Agent

Houston, TX

$16/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Courtyard Houston Westchase

Guest Service Agent

Houston, TX · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Le Meridien Houston Downtown

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Courtyard Houston Westchase

Guest Service Agent

Houston, TX · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Houston, TX

$14.25 - $18.25/hr

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

ALLEY THEATRE

Guest Services Assistant

Houston, TX

$16/hr

POSITION: Guest Services Assistant DEPARTMENT: Marketing - Guest Services CLASSIFICATION ... Be articulate and energetic to ensure customer needs are met, complaints are resolved, and service ...

ALLEY THEATRE

Guest Services Assistant

Houston, TX · On-site

$16/hr

POSITION: Guest Services Assistant DEPARTMENT: Marketing - Guest Services CLASSIFICATION ... Be articulate and energetic to ensure customer needs are met, complaints are resolved, and service ...

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Guest Service Assistant information

See Spring, TX salary details

$10

$16

$22

How much do guest service assistant jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for guest service assistant in Spring, TX is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $18.41 per hour, depending on experience, location, and employer.

What is Chick-fil-A's highest paying job?

At Chick-fil-A, the highest paying positions are typically management roles such as Restaurant Manager or Operating Partner, which offer higher salaries and additional benefits. These roles require leadership skills, experience in the restaurant industry, and often involve overseeing operations and staff.

What are the key skills and qualifications needed to thrive as a Guest Service Assistant, and why are they important?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What does a guest service attendant do?

A guest service attendant is responsible for assisting guests with check-in and check-out, answering questions, providing information about services and amenities, and ensuring a positive experience. They often handle reservations, manage customer inquiries, and maintain a welcoming environment, requiring good communication and customer service skills.

Is a Guest Service Assistant job stressful?

A Guest Service Assistant job can be stressful at times due to handling customer complaints, managing busy periods, and maintaining a positive attitude. However, it also involves communication skills and problem-solving, which can help manage stress levels. The workload and environment vary depending on the employer and location.

What is the easiest job but pays good?

A Guest Service Assistant role is generally considered accessible and offers decent pay, especially in hospitality settings. These jobs often require good communication skills and customer service experience, with flexible schedules and minimal technical requirements. While pay varies by location and employer, they can provide a balance of ease and compensation for entry-level workers.

What are Guest Service Assistants?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are some common challenges faced by Guest Service Assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What are the most commonly searched types of Guest Service jobs in Spring, TX? The most popular types of Guest Service jobs in Spring, TX are:
What job categories do people searching Guest Service Assistant jobs in Spring, TX look for? The top searched job categories for Guest Service Assistant jobs in Spring, TX are:
What cities near Spring, TX are hiring for Guest Service Assistant jobs? Cities near Spring, TX with the most Guest Service Assistant job openings:
Guest Service Assistant jobs near you
Assistant Guest Service Manager - Hourly

Assistant Guest Service Manager - Hourly

Stonebridge Companies

Conroe, TX • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

City, State:Montgomery, Texas


 

Title: Assistant Guest Service Manager

Location: Montgomery, Texas

FLSA: Non-Exempt

Status: Full-time

Reports to: Front Desk Manager

Supervises: Front Desk Team Members

Pay Range: $19-$22 Hourly

Job Summary: The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. This role assists with managing the front desk and guest relations, working closely with the Guest Service Manager to maintain high standards of service and hospitality.

Essential Functions and Duties:

  • Assist the Guest Service Manager in overseeing daily front desk operations, ensuring smooth and efficient service.

  • Supervise and support front desk agents, bell staff, and concierge, ensuring adherence to service standards.

  • Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions.

  • Ensure the accuracy of guest billing, reservations, and room assignments.

  • Train new team members and provide ongoing coaching to front office staff.

  • Monitor guest satisfaction levels through surveys and guest feedback, addressing any issues promptly.

  • Assist with the management of room inventory and the coordination of room assignments.

  • Coordinate with housekeeping, maintenance, and other departments to ensure timely room turnovers and guest satisfaction.

  • Manage the front desk schedule and ensure adequate staffing levels during peak periods.

  • Monitor and manage guest loyalty programs, ensuring enrollment and engagement.

  • Assist with handling VIP arrivals and special requests to ensure personalized guest experiences.

  • Maintain regular communication with the Guest Service Manager regarding operational updates and any guest service challenges.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • 2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting.

  • Proficiency in using property management systems and Microsoft Office (Word, Excel, PowerPoint).

  • Strong leadership and communication skills to supervise staff and interact with guests.

  • Excellent problem-solving skills and the ability to resolve guest issues efficiently.

  • Strong organizational skills, with the ability to manage multiple tasks and priorities.

  • Ability to work well under pressure in a fast-paced environment.

  • Experience with guest loyalty programs and VIP guest handling is preferred.

Work Environment:

  • Primarily an indoor role, based at the front desk and guest areas of the hotel.

  • Must be able to stand and walk for extended periods while overseeing guest services and assisting staff.

  • Must be able to lift and carry objects up to 20 lbs. occasionally.

  • Flexible schedule, including availability for evenings, weekends, and holidays to meet guest service needs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-07-20

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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