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Guest Service Agent Jobs in Delaware (NOW HIRING)

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

... the best service possible from the property. They provide customers with their requested room ... Recording client information in the company's guest book or internal database and directing them to ...

EOS USA

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Front Office Agent Job Summary The Front Office Agent is responsible for processing all guest check ... Access guest history records to best service guests; maintain accurate information in guest history ...

Splash In

Guest Experience Supervisor (FT)

New Castle, DE · On-site

$18 - $22.50/hr

Monitor customer flow and open registers as needed to ensure seamless service. * Uphold Dash In Brand Standards, ensuring high levels of guest engagement, cleanliness, safety, and operational ...

Chili's Grill & Bar

To Go

Newark, DE · On-site

$14.75 - $18.50/hr

With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. * Fast hiring process * Flexible part-time or ...

Chili's Grill & Bar

To Go

Middletown, DE · On-site

$14.25 - $18/hr

With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. * Fast hiring process * Flexible part-time or ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... Access guest history records to best service guests; maintain accurate information in guest history ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... Access guest history records to best service guests; maintain accurate information in guest history ...

Benchmark

$12.75 - $16/hr

The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted ... Provide exceptional customer service by being engaging and taking sincere interest * Check guests ...

Vistra Energy

$14.75 - $18.75/hr

... military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an ...

TXU Energy

$14.75 - $18.75/hr

... military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an ...

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Showing results 41-60

All JobsGuest Service Agent JobsGuest Service Agent Jobs in Delaware

Guest Service Agent information

See Delaware salary details

$10

$16

$22

How much do guest service agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for guest service agent in Delaware is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Guest Service Agent vs Front Desk Agent?

AspectGuest Service AgentFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & Industry UsageCommonly used in hotels and resortsCommonly used in hotels, motels, and inns
Comparison Search IntentCustomer service, guest assistanceReception, check-in/check-out

Both Guest Service Agents and Front Desk Agents work in hospitality settings, providing guest assistance and customer service. While their roles often overlap, Guest Service Agents focus more on guest relations and resolving issues, whereas Front Desk Agents handle check-ins, check-outs, and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What skills do guest service agents need?

Guest service agents need strong communication and interpersonal skills to interact effectively with guests. They should have good problem-solving abilities, attention to detail, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with reservation systems are also important for the role.

What are the key skills and qualifications needed to thrive as a guest service agent?

To thrive as a Guest Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is essential. Outstanding communication, problem-solving abilities, and a friendly demeanor help create positive guest experiences. These skills ensure efficient operations, guest satisfaction, and the overall reputation of the hospitality establishment.

What are some common challenges guest service agents face during peak hours, and how can they effectively handle them?

During peak hours, Guest Service Agents often encounter high guest volumes, long queues, and multiple requests at once. This can make it challenging to maintain excellent service while managing stress and prioritizing tasks. Effective time management, clear communication, and staying calm under pressure are key strategies. Collaborating closely with team members and utilizing property management systems efficiently can help ensure guests' needs are met promptly and professionally.

What is a guest service agent?

A Guest Service Agent is a front-line hospitality professional responsible for ensuring a positive experience for guests at hotels, resorts, or similar establishments. They typically handle check-ins and check-outs, answer guest inquiries, resolve issues, and provide information about the property and local area. Their role requires strong communication and problem-solving skills, along with a focus on customer satisfaction. Guest Service Agents often collaborate with housekeeping, management, and other departments to meet guests' needs and ensure a smooth operation.
More about Guest Service Agent jobs
What are popular job titles related to Guest Service Agent jobs in Delaware? For Guest Service Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Guest Service Agent jobs in Delaware look for? The top searched job categories for Guest Service Agent jobs in Delaware are:
What cities in Delaware are hiring for Guest Service Agent jobs? Cities in Delaware with the most Guest Service Agent job openings:
Guest Service Agent jobs near you
Infographic showing various Guest Service Agent job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.

Front Office Agent

EOS Hospitality

Rehoboth Beach, DE • On-site

$15.75 - $19.50/hr

Full-time

Re-posted 25 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Front Desk Agent duties and responsibilities
A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
  • Greeting guests upon their arrival and providing a hospitable welcome.
  • Recording client information in the company's guest book or internal database and directing them to their designated rooms
  • Receiving calls, conducting room reservations, and verifying existing bookings
  • Organizing transportation services and making restaurant reservations for guests upon request
  • Processing customer payments and presenting them with the bill upon check-out
  • Assisting guests who request additional services including catering, wedding bookings, and retreat activities
  • Keeping the front desk neat, orderly, and positive.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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