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Guest Relations Associate Jobs in Wisconsin (NOW HIRING)

Crescent Hotels

Dishwasher Steward

Brookfield, WI

$13.50 - $16.75/hr

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Hotels

Cafe Server

Milwaukee, WI

$7.46/hr

  • PTO

Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Posted today

Marcus Hotels

Cafe Server

Milwaukee, WI

$7.46/hr

  • PTO

Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Posted today

The Marcus Corporation

Cafe Server

Milwaukee, WI · On-site

$7.46/hr

  • PTO

Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Posted today

Hilton Milwaukee

Cafe Server

Milwaukee, WI

$7.46/hr

  • PTO

Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Posted today

Sendik's

Bakery Lead

Mequon, WI · On-site

... guest for their business * Knowledge and support of all areas of the Bakery Department ... Communicate with Bakery Manager in regards to department conditions, associate relations, associate ...

The Abbey Resort

Banquet Barback

Fontana, WI · On-site

$7.50/hr

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an ... Maintain the highest level of employee/guest relations. MARGINAL FUNCTIONS: * Effectively interact ...

Kohler Co.

Bartender, Banquets ($500 Sign On Bonus)

Kohler, WI · On-site

$9.30 - $11.65/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintaining positive guest relations and display "spotlight" behaviors. * Ensuring proper ... We empower each associate to #BecomeMoreAtKohler with a competitivetotal rewards package to support ...

Marcus Hotels

Grand Cafe & Outlets Manager

Lake Geneva, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... guest relations, profitability, and equipment costs. * Interview, hire, train, and supervise ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

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All JobsGuest Relations Associate JobsGuest Relations Associate Jobs in Wisconsin

Guest Relations Associate information

See Wisconsin salary details

$9

$16

$20

How much do guest relations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for guest relations associate in Wisconsin is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills, which can lead to stressful situations, especially during busy periods or when handling difficult guests. However, the level of stress varies depending on the workplace, individual resilience, and support systems in place.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phones or computers to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Wisconsin?

The most popular types of Guest Relations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Guest Relations Associate jobs?

Cities in Wisconsin with the most Guest Relations Associate job openings:

Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,134 per year, or $16.4 per hour.

Dishwasher Steward

Crescent Hotels

Brookfield, WI

$13.50 - $16.75/hr

Part-time

Re-posted 11 days ago

Job description

Description

JOB OVERVIEW: To clean, transport and store all china, glassware and silverware. Maintain cleanliness in all kitchen areas and back dock.

ESSENTIAL JOB FUNCTIONS:

1. Maintain sanitation and cleanliness of all areas of the dishroom, kitchen aisle, and dock area.

2. Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures.

3. Empty trashcans and wash inside and outside.

4. Thoroughly clean dock area and dumpster.

5. Break down dish machine and clean inside and outside.

6. Clean all breakdown tables.

7. Clean tile walls and baseboards.

8. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 50 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

Employment Type: PART_TIME

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