$22/hr
Assistant Manager - Freddy's Frozen Custard & Steakburgers Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that ...
$22/hr
Assistant Manager - Freddy's Frozen Custard & Steakburgers Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that ...
Assistant Manager
Carmel, IN · On-site
$22/hr
Assistant Manager - Freddy's Frozen Custard & Steakburgers Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that ...
Assistant Manager
Carmel, IN · On-site
$22/hr
Assistant Manager - Freddy's Frozen Custard & Steakburgers Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that ...
Assistant Manager
Carmel, IN · On-site
$22/hr
Assistant Manager - Freddy's Frozen Custard & Steakburgers Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that ...
Assistant Manager
Carmel, IN · On-site
$22/hr
Assistant Manager - Freddy's Frozen Custard & Steakburgers Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that ...
To Go
Seymour, IN · On-site
Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for ...
To Go
Seymour, IN · On-site
Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for ...
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
New Albany, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
New Albany, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
Georgetown, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
Georgetown, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
Scottsburg, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
Scottsburg, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
Madison, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
Assistant Manager - Hourly
Madison, IN · On-site
It's the calling of our Assistant General Managers to make them feel like family with smiles ... guest relations, and ensuring products are consistent with company quality standards • Ensures ...
... guest relations to patients, visitors, physicians, and co-workers. * They must be able to teach ... assist patients in the rehabilitation process. * Reads current literature and publications ...
Quick apply
... guest relations to patients, visitors, physicians, and co-workers. * They must be able to teach ... assist patients in the rehabilitation process. * Reads current literature and publications ...
The Assistant Executive Housekeeper is responsible for developing an environment that creates ... guest relations and acts as a mentor to team members in order to provide superior guest service ...
The Assistant Executive Housekeeper is responsible for developing an environment that creates ... guest relations and acts as a mentor to team members in order to provide superior guest service ...
The Assistant Executive Housekeeper is responsible for developing an environment that creates ... guest relations and acts as a mentor to team members in order to provide superior guest service ...
The Assistant Executive Housekeeper is responsible for developing an environment that creates ... guest relations and acts as a mentor to team members in order to provide superior guest service ...
Assistant Manager
Elkhart, IN · On-site
Freddy's is seeking managers who are passionate about guest relations, employee development, and business growth. We are excited to announce an opening for Freddy's with a strong grasp of sales ...
Quick apply
Assistant Manager
Elkhart, IN · On-site
Freddy's is seeking managers who are passionate about guest relations, employee development, and business growth. We are excited to announce an opening for Freddy's with a strong grasp of sales ...
... guest relations to patients, visitors, physicians, and co-workers. * They must be able to teach ... assist patients in the rehabilitation process. * Reads current literature and publications ...
... guest relations to patients, visitors, physicians, and co-workers. * They must be able to teach ... assist patients in the rehabilitation process. * Reads current literature and publications ...
Line Cook (Evenings)- Hilton Garden Inn-Home2 Suites North
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Although this is a PM position, you may also be asked to assist with the Breakfast area, including ... You will also maintain guest relations and guest recovery in case a guest complains about their ...
Line Cook (Evenings)- Hilton Garden Inn-Home2 Suites North
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Although this is a PM position, you may also be asked to assist with the Breakfast area, including ... You will also maintain guest relations and guest recovery in case a guest complains about their ...
Line Cook (Mornings)- Hilton Garden Inn-Home2 Suites North
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Although this is a PM position, you may also be asked to assist with the Breakfast area, including ... You will also maintain guest relations and guest recovery in case a guest complains about their ...
Line Cook (Mornings)- Hilton Garden Inn-Home2 Suites North
Fort Wayne, IN · On-site
$15.75 - $19.75/hr
Although this is a PM position, you may also be asked to assist with the Breakfast area, including ... You will also maintain guest relations and guest recovery in case a guest complains about their ...
Night Audit - Hotel Front Desk Agent
Mishawaka, IN · On-site
$12 - $13.50/hr
Welcome guests upon arrival and assist with check-in and check-out procedures. * Handle guest ... Strong customer service skills with a focus on guest relations. * Proficiency in hospitality ...
Quick apply
Night Audit - Hotel Front Desk Agent
Mishawaka, IN · On-site
$12 - $13.50/hr
Welcome guests upon arrival and assist with check-in and check-out procedures. * Handle guest ... Strong customer service skills with a focus on guest relations. * Proficiency in hospitality ...
... guest relations. * Works with the Promotions Manager to ensure one has a clear understanding of the kiosk program so that one can help update, maintain, and resolve issues. * Assist in making ...
Quick apply
... guest relations. * Works with the Promotions Manager to ensure one has a clear understanding of the kiosk program so that one can help update, maintain, and resolve issues. * Assist in making ...
Night Audit - Hotel Front Desk Agent
Mishawaka, IN · On-site
$12 - $13.50/hr
Welcome guests upon arrival and assist with check-in and check-out procedures. * Handle guest ... Strong customer service skills with a focus on guest relations. * Proficiency in hospitality ...
Quick apply
Night Audit - Hotel Front Desk Agent
Mishawaka, IN · On-site
$12 - $13.50/hr
Welcome guests upon arrival and assist with check-in and check-out procedures. * Handle guest ... Strong customer service skills with a focus on guest relations. * Proficiency in hospitality ...
Guest Relations Assistant information
What is a guest relations assistant?
Guest Relations Assistants are professionals responsible for ensuring that visitors, clients, or customers have a positive experience at hotels, resorts, entertainment venues, or other hospitality settings. Their duties often include greeting guests, addressing inquiries and concerns, providing information about services or facilities, and resolving complaints promptly. They serve as the main point of contact for guests and play a crucial role in maintaining a welcoming and professional environment. Excellent communication, problem-solving skills, and a customer-focused attitude are essential for this role.
What are the key skills and qualifications needed to thrive as a guest relations assistant, and why are they important?
To thrive as a Guest Relations Assistant, you need strong customer service skills, attention to detail, and often a background in hospitality or a related field. Familiarity with reservation systems, front desk software, and communication platforms is typically required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts gracefully help you stand out in this role. These abilities ensure guests have positive experiences, which is crucial for customer satisfaction and repeat business.
What are some common challenges faced by guest relations assistants and how can they be effectively managed?
Guest Relations Assistants often encounter challenges such as handling guest complaints, managing high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. Successfully managing these challenges involves active listening, maintaining a calm and professional demeanor, and prioritizing tasks efficiently. Building strong communication skills and collaborating closely with other departments, such as housekeeping and front desk, can also help resolve guest issues quickly and enhance the overall guest experience.
What is the difference between Guest Relations Assistant vs Front Desk Agent?
| Aspect | Guest Relations Assistant | Front Desk Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Hotels, resorts, event venues focusing on guest experience | Hotels, motels, hospitality settings managing guest check-in/out |
| Employer & Industry | Hospitality, tourism, event management | Hospitality, travel, accommodation services |
| Common Search/Comparison | Guest Relations Assistant vs Front Desk Agent |
Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Relations Assistant emphasizes enhancing guest experience and resolving issues, a Front Desk Agent primarily handles check-in/check-out procedures and reservations. Both positions require similar credentials and work in comparable environments, often overlapping in hotels and resorts. The main difference lies in the scope of responsibilities, with Guest Relations Assistants focusing more on guest satisfaction and relationship management.
Is guest relations a stressful job?
Guest relations assistants often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective time management and emotional resilience help manage workload and reduce stress.
What skills are needed for guest relations assistant?
A guest relations assistant needs strong communication and interpersonal skills to interact effectively with guests. Customer service experience, problem-solving abilities, and a friendly attitude are essential, along with the ability to handle multiple tasks and use relevant tools like reservation systems. Professionalism and a positive demeanor help ensure guest satisfaction.
What are the most commonly searched types of Guest Relations jobs in Indiana?
The most popular types of Guest Relations jobs in Indiana are:
What are popular job titles related to Guest Relations Assistant jobs in Indiana?
For Guest Relations Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Guest Relations Assistant jobs in Indiana look for?
The top searched job categories for Guest Relations Assistant jobs in Indiana are:
What cities in Indiana are hiring for Guest Relations Assistant jobs?
Cities in Indiana with the most Guest Relations Assistant job openings:
$22/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 27 days ago
Job description
Assistant Manager - Freddy's Frozen Custard & Steakburgers
Are you passionate about guest relations, employee development, and business growth? Do you thrive in a positive working environment that values strong operations, food safety, and a fun culture? If so, we have an exciting opportunity for you!
Freddy's Frozen Custard & Steakburgers, a national fast-casual restaurant franchise, is seeking a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a vital role in maintaining the overall efficiency and technical operations of the restaurant, while upholding Freddy's standard of Hospitality, Quality, and Cleanliness. You will have the opportunity to build relationships with guests, handle guest issues, and serve as a model of leadership to all Team Members.
Why should you apply?
- Join a growing company with a Fortune 500 Top 70 Franchise ranking
- Work in a fun, energetic, and passionate team environment
- Be part of a team that values teamwork, responsibility, dependability, and adaptability
- Enjoy major health, dental, and vision benefits
- Participate in a 401(k) Retirement Savings Plan with company match
- Paid weekly
- Earn bonus opportunities based on achieving goals and results
- Receive paid time off and free Freddy's food and custard
- Benefit from a family-friendly work culture and flexible hours
- Receive paid training and opportunities for advancement
Required Skills and Experience:
- Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building, and Development of people
- Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
- Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
- Strong attention to detail and quality standards while managing time and priorities efficiently
- Ability to communicate effectively with guests and team members
- Proficient in typical desktop software programs
- Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&L's is desired
- Always focused on profits and sales growth
Physical Requirements (including but not limited to):
- Available to work a variety of hours, including days, nights, and weekends
- Must be able to work up to a 10-hour shift while standing or walking to perform essential functions
- Will be required to lift up to 50 pounds during the course of a workday
- Will require bending, stooping, and occasional use of a ladder
Location: Fishers 96th 8235 E 96th St Suite 110, Indianapolis, IN 46256, USA
If you are a highly skilled, motivated, and dynamic individual with a passion for delivering high-quality food with a smile, then Freddy's Frozen Custard & Steakburgers is the place for you! Apply now and join our team!
Work schedule- 10 hour shift
- Weekend availability
- Bonus pay
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Referral program
- Employee discount
- Paid training
About Freddy’s Steakburgers
Sourced by ZipRecruiter
Industry
Restaurants
Company size
11 - 50 Employees
Headquarters location
Pharr, TX, US