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Guest Experience Manager Jobs in Riverside, CA (NOW HIRING)

Ulta Beauty, Inc.

Master Stylist

Perris, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Ontario, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Menifee, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Brea, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Upland, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Chino, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Brea, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Beaumont, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Riverside, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

City Of Industry, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Rialto, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Fontana, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Corona, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Perris, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Tustin, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Chino, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Anaheim, CA · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

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Showing results 41-60

All JobsGuest Experience JobsGuest Experience Manager JobsGuest Experience Manager Jobs in Riverside, CA

Guest Experience Manager information

See Riverside, CA salary details

$13

$20

$30

How much do guest experience manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for guest experience manager in Riverside, CA is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Guest Experience Manager vs Customer Service Supervisor?

AspectGuest Experience ManagerCustomer Service Supervisor
CredentialsExperience in hospitality, hospitality management certifications often preferredCustomer service or related certifications, supervisory experience
Work EnvironmentHotels, resorts, hospitality venuesRetail, call centers, service industries
Employer & IndustryHospitality industry, hotels, resortsVarious industries including retail and service sectors
Primary FocusEnhancing guest satisfaction and experienceOverseeing customer service teams and resolving issues

The Guest Experience Manager focuses on creating memorable experiences for guests in hospitality settings, while the Customer Service Supervisor manages customer service teams across various industries. Both roles require strong communication skills and a customer-centric approach, but their environments and specific responsibilities differ.

How does a guest experience manager typically work with cross-functional teams to enhance guest satisfaction?

Guest Experience Managers regularly collaborate with departments such as front desk, housekeeping, food and beverage, and maintenance to ensure seamless service delivery. They coordinate with team leads to address guest feedback, resolve issues promptly, and implement service improvements. This cross-functional teamwork is crucial for maintaining high satisfaction levels and creating memorable experiences for guests. Frequent communication and joint problem-solving are essential parts of the role.

What is a guest experience manager?

A guest experience manager works in a hospitality or entertainment venue. Your job duties include training employees in customer service and acting as an ambassador to guests by addressing complaints. You sometimes work with upper management on public relations outreach projects. Some qualifications for this position include a bachelor’s degree in business administration as a baseline, with other degrees or coursework needed for some employers. You usually need five years of experience in direct customer service, and the skills to interact professionally and politely with a dissatisfied customer. You can further your career to become a general manager.

What are the key skills and qualifications needed to thrive as a guest experience manager?

To excel as a Guest Experience Manager, you need strong customer service skills, hospitality knowledge, and experience in managing guest relations, often supported by a degree in hospitality or related fields. Familiarity with property management systems (PMS), CRM software, and guest feedback platforms is typically required. Exceptional communication, problem-solving, and interpersonal skills help you build rapport with guests and lead teams effectively. These competencies are vital for ensuring guest satisfaction, loyalty, and operational excellence in hospitality environments.

What does a guest experience manager do?

A Guest Experience Manager is responsible for ensuring that guests have a positive and memorable experience at a venue, hotel, or event. They oversee guest services, handle feedback or complaints, and coordinate with various departments to meet guest needs. Their role often includes training staff, implementing service standards, and analyzing guest satisfaction to improve overall service quality. Guest Experience Managers play a key part in building customer loyalty and maintaining the reputation of the business.
More about Guest Experience Manager jobs
What are popular job titles related to Guest Experience Manager jobs in Riverside, CA? For Guest Experience Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Guest Experience Manager jobs in Riverside, CA look for? The top searched job categories for Guest Experience Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Guest Experience Manager jobs? Cities near Riverside, CA with the most Guest Experience Manager job openings:
Guest Experience Manager jobs near you
Infographic showing various Guest Experience Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,321 per year, or $20.3 per hour.

Guest Service Agent

Tharaldson Hospitality Management

Corona, CA • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Guest Service Agent/Front Desk Agent - Part Time

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Based on employment status
  • Paid vacation

Summary

Accommodates guests of the hotel by performing the following duties

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions

  • Greets, registers, and assigns rooms to guests
  • Handles confidential information, including guest records, with a high degree of integrity
  • Promptly and effectively deals with guest requests and complaints
  • Answers and routes calls as appropriate; takes guest messages with accuracy
  • Responsible for cash drawer contents and transactions during shift
  • Maintains accurate records including cash flows, registration card, reservation cards, and property walks
  • Assists with sales and marketing efforts as directed by the General Manager
  • Offers and properly handles requests for wake-up calls
  • Records pertinent guest information in the pass-on log
  • Replenishes continental breakfast as needed and keeps area clean
  • Ensures common area/lobby is clean
  • Performs laundry functions as directed
  • All other duties as assigned

What We Are Looking For:

  • 0 – 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • All other duties as assigned.
  • High School degree or better

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