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Guest Experience Coordinator Jobs in Decatur, GA

Ulta Beauty, Inc.

Experience Manager

Austell, GA

OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery ... The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant ...

Ulta Beauty, Inc.

Experience Manager

Austell, GA · On-site

OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery ... The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant ...

Ulta Beauty

Experience Manager

Austell, GA · On-site

OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery ... The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant ...

Woodhouse Spas

Spa Coordinator

Dunwoody, GA · On-site

$13/hr

At The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience. As a Spa Coordinator, you are the first and last impression for each guest that enters the ...

Bento Sushi

Inventory Coordinator

Atlanta, GA · On-site

$19/hr

... create an exceptional guest experience. Location and hours * Atlanta Food Factory: 3781 ... Coordinator will perform various clerical tasks to support our warehouse operations. You will ...

Urban Air Adventure Park

Party Coordinator

Kennesaw, GA · On-site

PARTY COORDINATOR JOB SUMMARY The Party Coordinator is responsible for selling fun! Our ideal team ... You sell the FUN and work with the Park Team to deliver an excellent guest experience for all ...

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Guest Experience Coordinator information

See Decatur, GA salary details

$12

$18

$27

How much do guest experience coordinator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for guest experience coordinator in Decatur, GA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.67 per hour, depending on experience, location, and employer.

What does a guest experience coordinator do?

A Guest Experience Coordinator is responsible for ensuring that guests have a positive and memorable experience at a venue, hotel, resort, or event. Their duties often include greeting guests, addressing their needs or concerns, coordinating with other staff to fulfill guest requests, and managing feedback to improve services. They play a key role in maintaining high standards of customer service and may also assist in planning or organizing special events. The goal of this role is to exceed guest expectations and foster loyalty.

How does a guest experience coordinator typically collaborate with other departments to ensure a seamless guest journey?

A Guest Experience Coordinator works closely with various departments such as front desk, housekeeping, and food & beverage to anticipate and address guest needs promptly. This role often involves regular communication and coordination to resolve issues, fulfill special requests, and implement feedback. By acting as a liaison between guests and internal teams, the coordinator ensures that service standards are consistently met and that any challenges are addressed quickly to enhance overall satisfaction. Collaboration is key, as it helps create a cohesive and memorable experience for every guest.

What are the key skills and qualifications needed to thrive as a guest experience coordinator, and why are they important?

To thrive as a Guest Experience Coordinator, you need strong interpersonal skills, organizational abilities, and a background in hospitality or customer service, often supported by a relevant degree or experience. Familiarity with reservation software, CRM systems, and point-of-sale platforms is typically required. Exceptional communication, problem-solving, and attention to detail help professionals exceed guest expectations and handle challenging situations gracefully. These skills ensure seamless guest interactions, promote satisfaction, and enhance a business’s reputation.

What is the difference between Guest Experience Coordinator vs Front Desk Agent?

AspectGuest Experience CoordinatorFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and experience managementHandles check-ins, check-outs, and guest inquiries at the front desk
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, basic computer skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Common CertificationsCustomer service certifications, hospitality trainingNone typically required, but hospitality certifications can be beneficial

While both roles focus on guest interactions, the Guest Experience Coordinator emphasizes creating memorable experiences and resolving issues proactively, whereas the Front Desk Agent primarily manages check-in/check-out processes and guest inquiries. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the most commonly searched types of Guest Experience jobs in Decatur, GA?

The most popular types of Guest Experience jobs in Decatur, GA are:

What job categories do people searching Guest Experience Coordinator jobs in Decatur, GA look for?

The top searched job categories for Guest Experience Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Guest Experience Coordinator jobs?

Cities near Decatur, GA with the most Guest Experience Coordinator job openings:

Guest Experience Coordinator jobs near you
Infographic showing various Guest Experience Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,979 per year, or $18.7 per hour.

Event Coordinator

ATLANTA HUMANE SOCIETY AND SOCIETY

Atlanta, GA

Full-time

Posted 24 days ago

Job description

The Event Coordinator supports the Atlanta Humane Society's mission by executing well-organized, mission-aligned events that foster community engagement, donor stewardship, and positive attendee experiences. This role is responsible for coordinating logistics, managing timelines, supporting vendors and volunteers, and contributing to smooth on-site execution across a diverse portfolio of events.

The ideal candidate is detail-oriented, adaptable, and collaborative, with the ability to manage multiple priorities in fast-paced environments while communicating clearly, following established processes, and escalating issues appropriately. This role is best suited for someone who takes ownership of their work, applies feedback, and is eager to grow their event planning skills within a mission-driven organization.

Duties & Responsibilities

Event Execution & Logistics

  • Coordinate and execute logistics for fundraising and community events, including registration, vendor coordination, timelines, and on-site support.
  • Support signature events by managing assigned components such as guest experience, vendor deliverables, volunteer coordination, and event-day logistics.
  • Execute community programs, sponsored adoption events, corporate engagements, and third-party events in alignment with organizational guidelines.
  • Maintain project plans, timelines, and run-of-show documents; proactively flag risks or capacity constraints.
  • Adapt to on-site changes while maintaining a high-quality attendee experience.
  • Identify and resolve routine event issues; escalate when needed and implement practical solutions.

Communication & Collaboration

  • Communicate timelines, logistics, and expectations clearly to vendors, volunteers, and internal teams.
  • Collaborate cross-functionally with Marketing, Development, Volunteer, and Operations teams.
  • Build and maintain positive relationships with vendors, sponsors, volunteers, and community partners.
  • Represent the Atlanta Humane Society professionally in donor-facing and community settings.
  • Actively incorporate feedback to improve coordination and execution.

Systems, Budgets & Reporting

  • Utilize event and CRM systems (e.g., Classy, Salesforce) for guest management, tracking, and reporting.
  • Track expenses and vendor deliverables; follow financial procedures and flag discrepancies.
  • Prepare post-event reports, data entry, surveys, and follow-up communications.
  • Apply learnings from post-event reviews to improve future performance.

Volunteer & Attendee Experience

  • Support volunteer onboarding and on-site coordination in partnership with the Volunteer Manager.
  • Ensure a welcoming, responsive experience for attendees and volunteers.
  • Uphold safety, financial, and organizational policies during all events.
  • Manage responsibilities independently while supporting overall team goals.
  • Bachelor's degree preferred.
  • 1-3 years of event coordination or related experience, preferably in nonprofit fundraising, hospitality, or community engagement.
  • Strong organizational and time-management skills with the ability to manage multiple deadlines simultaneously.
  • Clear written and verbal communication skills; responsive and professional in fast-paced environments.
  • Demonstrated ability to follow established processes, make sound decisions within guidelines, and escalate issues appropriately.
  • Proficiency with Microsoft Office; experience with CRM or event software preferred.
  • Professional, solutions-oriented demeanor with the ability to remain calm under pressure.
  • Comfort working around animals in shelter and event environments.
  • Valid Georgia driver's license in good standing or ability to obtain one.
  • Availability to work evenings, weekends, and extended hours as required by event schedules.

Working Conditions

  • Work is performed in both office and off-site event environments.
  • Frequent standing, walking, bending, and lifting during events.
  • Potential exposure to animals, including risk of bites or scratches.
  • Ability to lift, push, or pull up to 50lbs with reasonable accommodation.

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