ZipRecruiter

Log In

1

Guest Associate Jobs (NOW HIRING)

Hotels

Mid-Shift Housekeeping Lead Full-Time

Milwaukee, WI

$17.50 - $21.25/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests. * Find creative solutions and suggest improvements. Recommend better ...

Earth Fare - Careers Page

Room Attendant

Asheville, NC · On-site

$16/hr

Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest. * Associate must immediately inform the Executive Housekeeper or Room Inspector if you find ...

next page

Showing results 1-20

All JobsGuest Associate Jobs

Guest Associate information

See salary details

$9

$15

$20

How much do guest associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for guest associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

How does a Guest Associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a Guest Associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is a guest associate?

A guest associate is a retail or hospitality employee responsible for assisting customers or guests, providing service, answering questions, and ensuring a positive experience. The role often involves communication skills, product knowledge, and customer service training, and may require working flexible hours including evenings and weekends.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What job makes $10,000 a month without a degree?

A Guest Associate typically does not earn $10,000 a month without a degree; such high earnings are uncommon in entry-level hospitality roles. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education.

What jobs pay $400 an hour?

Guest Associate roles typically do not pay $400 an hour; such high rates are usually associated with specialized professions like top-tier consultants, surgeons, or high-level executives. These roles often require advanced skills, extensive experience, or certifications, and compensation varies widely based on industry and location.

What are Guest Associates?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

What is a guest associate job description?

A guest associate is responsible for assisting customers, providing excellent service, and ensuring a positive experience in a retail or hospitality environment. The role often involves tasks such as greeting guests, answering questions, processing transactions, and maintaining a clean and organized space. Strong communication skills and a friendly attitude are essential for success in this position.
More about Guest Associate jobs
What cities are hiring for Guest Associate jobs? Cities with the most Guest Associate job openings:
What are the most commonly searched types of Guest jobs? The most popular types of Guest jobs are:
What states have the most Guest Associate jobs? States with the most job openings for Guest Associate jobs include:
Guest Associate jobs near you
Infographic showing various Guest Associate job openings in the United States as of June 2026, with employment types broken down into 47% Full Time, 52% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.

Engineering Associate | Hilton Garden Inn, Marlborough

CSM Lodging Services Incorporated

Marlborough, MA

$18 - $22/hr

Full-time

Posted 6 days ago

Key responsibilities

  • Assists in engineering operations including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance, and asset protection.

  • Responds to guest requests in a friendly and positive manner while providing the highest level of service.

  • Maintains a clean and safe work area in compliance with company, brand, local, state, and federal regulations.

Job description

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.
• Learns and demonstrates the ability to maintain property assets.
• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
• Personally sets a strong example for other associate through exceptional guest service.
• Assesses and evaluates property assets through preventative maintenance.
• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Drives carts, bobcats, and ice surfacing machines.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
• Adheres to CSM attendance policy, general work rules and department procedures.
• Attends all required department and hotel meetings.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers’ license with safe driving record.
Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.

Rate: $18.00 - $22.00 per hour