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Guest Associate Jobs (NOW HIRING)

Hotels

Mid-Shift Housekeeping Lead Full-Time

Milwaukee, WI · On-site

$17.50 - $21.25/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests. * Find creative solutions and suggest improvements. Recommend better ...

Earth Fare - Careers Page

Room Attendant

Asheville, NC · On-site

$16/hr

Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest. * Associate must immediately inform the Executive Housekeeper or Room Inspector if you find ...

Earth Fare - Careers Page

Room Attendant

Bristol, VA · On-site

$13 - $14/hr

Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest. * Associate must immediately inform the Executive Housekeeper or Room Inspector if you find ...

Earth Fare - Careers Page

Room Attendant

Kansas City, MO · On-site

$13.75 - $17/hr

Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest. * Associate must immediately inform the Executive Housekeeper or Room Inspector if you find ...

European Wax Center

Guest Service Associate

Denton, TX

$10 - $20/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

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Guest Associate information

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How much do guest associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for guest associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

How does a Guest Associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a Guest Associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are Guest Associates?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.
More about Guest Associate jobs
What cities are hiring for Guest Associate jobs? Cities with the most Guest Associate job openings:
What are the most commonly searched types of Guest jobs? The most popular types of Guest jobs are:
What states have the most Guest Associate jobs? States with the most job openings for Guest Associate jobs include:
Guest Associate jobs near you
Infographic showing various Guest Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.

Mid-Shift Housekeeping Lead Full-Time

Hilton Milwaukee

Milwaukee, WI

$17.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Lead Housekeeper to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Lead Housekeeper you support management by training and supervising the work activities of Room Attendants and Housekeepers to ensure clean, orderly, safe, attractive and well-maintained guestrooms, public and back-of-house areas.

Connected to the newly expanded Baird Center, Hilton Milwaukee is Milwaukee's largest hotel. Originally built in 1927 as the Schroeder Hotel, the property features over 700 guest rooms, more than 34,000 square feet of meeting and event space, and hosts thousands of guests, associates, and visitors each year.

What you will be doing:

  • Provide supervision of assigned Housekeeping associates to ensure job duties are completed.
  • Ensure that all designated guestrooms receive service.
  • Inspect guest rooms, public and back-of-house areas as assigned and grade work performance to maintain high standards. Ensure furniture, facilities, and equipment are maintained and report defects for repair.
  • Train associates regarding job duties and quality standards.
  • Cover temporary staff shortages with manual duties.
  • Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests.
  • Find creative solutions and suggest improvements. Recommend better methods for guest/associate satisfaction.
  • Perform other duties as assigned per Manager.

What we are looking for:

  • High school diploma or GED preferred.
  • Previous housekeeping experience required.
  • 1-2 years of supervisor/lead experience highly preferred.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • Ability to provide clear direction, instruction, and guidance to subordinates.
  • Physical stamina to complete repetitive manual labor tasks.
  • Must be able to lift, push, pull, and/or carry up to 50 lbs.
  • Basic computer skills preferred.

What’s in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.