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Guest Assistant Jobs in Delaware (NOW HIRING)

Ulta Beauty

Assistant Stylist

Rehoboth Beach, DE · On-site

The Assistant Stylist position is a temporary position that is intended to prepare talent for a ... Develop guest relationships through consultations and appropriate retail and service ...

Dash-In

Guest Experience Team Member

Newark, DE · On-site

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Splash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Position at Dash In Role: Guest Experience Team Member Location ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Dash-In

Guest Experience Team Member

Wilmington, DE · On-site

Guest Experience Team Member Join the Dash In Team as a Guest Experience Team Member in New Castle ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Dash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15 ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Dash In

Guest Experience Team Member

New Castle, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Dash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Description Role: Guest Experience Team Member Location: Wilmington, DE Status: Full-time or ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Dash In

Guest Experience Team Member

New Castle, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or ... Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and ...

Monro, Inc.

Assistant Manager

Lewes, DE · On-site

$18 - $25/hr

Every guest is important, and every teammate is valued. That is our people-first approach ... The Assistant Manager role is a full-time position and is hourly based upon needs of the business.

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All JobsGuest JobsGuest Assistant JobsGuest Assistant Jobs in Delaware

Guest Assistant information

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.
What are the most commonly searched types of Guest jobs in Delaware? The most popular types of Guest jobs in Delaware are:
What are popular job titles related to Guest Assistant jobs in Delaware? For Guest Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Guest Assistant jobs in Delaware look for? The top searched job categories for Guest Assistant jobs in Delaware are:
What cities in Delaware are hiring for Guest Assistant jobs? Cities in Delaware with the most Guest Assistant job openings:
Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Part-Time Guest Service Representative (MUST BE ABLE TO WORK 7A-3P AND 3P-11P)

Fairfield Inn & Suites By Marriott - Wilmington New Castle

New Castle, DE • On-site

$13 - $16/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.

We seek highly motivated team members.  Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. 

Benefits:
  • Insurance (health, dental, vision, etc.)
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed.
  • Special team member hotel rates for travel enthusiasts.
Responsibilities:
  • Check guests in and out of the property
  • Handle guest inquiries and provide information about the local area
  • Assist with resolving guest complaints and issues
  • Process payments and maintain accurate records
  • Collaborate with other team members to ensure guest satisfaction
Requirements:
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role is a plus

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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