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Guest Agent Jobs in Virginia (NOW HIRING)

Tharaldson Hospitality

Guest Service Agent

Fredericksburg, VA · On-site

$14.75 - $18.75/hr

Guest Service Agent/Front Desk Agent- Full Time 3:00pm-11:00PM Shift Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making ...

HRI Hospitality

Guest Services Agent

Richmond, VA · On-site

$14.75 - $18.75/hr

Guest Services Agent The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure ...

Peachtree Group

Guest Service Agent

Ashburn, VA · On-site

$15.25 - $19.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Kalyan Hospitality

Guest Service Agent

Staunton, VA · On-site

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk ...

Kalyan Hospitality

Guest Service Agent

Staunton, VA · On-site

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk ...

Kalyan Hospitality

Guest Service Agent

Staunton, VA · On-site

$14.75 - $18.75/hr

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk ...

Stonebridge Companies

$20/hr

Guest Service Agent Location: Denver, CO FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $20/hour Job Summary: The Guest Service Agent is responsible for ensuring ...

Stonebridge Companies

$20/hr

Guest Service Agent Location: Denver, CO FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $20/hour Job Summary: The Guest Service Agent is responsible for ensuring ...

The Rittenhouse Hotel

Guest Service Agent

Arlington, VA · On-site

$17.25 - $22/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Alexandria, VA · On-site

$16 - $20.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

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Guest Agent information

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

Is guest agent a stressful job?

A guest agent role typically involves customer service, handling guest inquiries, and resolving issues, which can be stressful during busy periods or when managing difficult guests. The job requires strong communication skills and the ability to stay calm under pressure, but stress levels vary depending on the work environment and workload.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain professional communication and customer service skills throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What are popular job titles related to Guest Agent jobs in Virginia?

For Guest Agent jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Guest Agent jobs in Virginia look for?

The top searched job categories for Guest Agent jobs in Virginia are:

What cities in Virginia are hiring for Guest Agent jobs?

Cities in Virginia with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Guest Service Agent

Tharaldson Hospitality Management

Fredericksburg, VA • On-site

$14.75 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Guest Service Agent/Front Desk Agent

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation

Summary

Accommodates guests of the hotel by performing the following duties

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions

  • Greets, registers, and assigns rooms to guests
  • Handles confidential information, including guest records, with a high degree of integrity
  • Promptly and effectively deals with guest requests and complaints
  • Answers and routes calls as appropriate; takes guest messages with accuracy
  • Responsible for cash drawer contents and transactions during shift
  • Maintains accurate records including cash flows, registration card, reservation cards, and property walks
  • Assists with sales and marketing efforts as directed by the General Manager
  • Offers and properly handles requests for wake-up calls
  • Records pertinent guest information in the pass-on log
  • Replenishes continental breakfast as needed and keeps area clean
  • Ensures common area/lobby is clean
  • Performs laundry functions as directed
  • All other duties as assigned

What We Are Looking For:

  • 0 – 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • All other duties as assigned.
  • High School degree or better

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