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Guest Agent Jobs in Springfield, VA (NOW HIRING)

Tharaldson Hospitality

Guest Service Agent

Upper Marlboro, MD · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

HYATT Hotels

Guest Service Agent

Bethesda, MD · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Service Agent Compensation: $19.00 to $22.00 per hour, Full-Time Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand ...

Salamander Washington DC

Guest Service Agent I

Washington, DC · On-site

$17 - $21.50/hr

Guest Service Agent The Guest Service Agent reports to the Front Office Manager. Essential Functions * Ensure a delightful, seamless arrival and departure experience * Handle all guest compliments ...

Peachtree Group

Guest Service Agent

Ashburn, VA · On-site

$15.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Tharaldson Hospitality

Guest Service Agent

Springfield, VA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Guest Service Agent / Front Desk Agent- Full Time Hours Available! Springfield Residence Inn by Marriott Old Keene Mill Wage: $17.00/hr Be the Friendly Face Our Guests Remember! Do you have a genuine ...

OTH Hotels Resorts

Guest Service Agent

College Park, MD · On-site

$14.75 - $18.75/hr

As a Guest Service Agent, you're not just the first face guests see--you're the first impression, the friendly voice, and the calm presence that sets the tone for the entire stay. This isn't just ...

OTH Hotels Resorts

Guest Service Agent

College Park, MD · On-site

$16 - $17/hr

As a Guest Service Agent , you're not just the first face guests see-you're the first impression, the friendly voice, and the calm presence that sets the tone for the entire stay. This isn't just ...

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All JobsGuest Agent JobsGuest Agent Jobs in Springfield, VA

Guest Agent information

See Springfield, VA salary details

$10

$17

$23

How much do guest agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for guest agent in Springfield, VA is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.09 per hour, depending on experience, location, and employer.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What job categories do people searching Guest Agent jobs in Springfield, VA look for?

The top searched job categories for Guest Agent jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Guest Agent jobs?

Cities near Springfield, VA with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Springfield, VA as of June 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,484 per year, or $17.1 per hour.

Guest Service Agent

Largo Courtyard by Marriott Medical Center

Upper Marlboro, MD • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description


Guest Service Agent/Front Desk Agent


Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation

SUMMARY

Accommodates guests of the hotel by performing the following duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

• Greets, registers, and assigns rooms to guests

• Handles confidential information, including guest records, with a high degree of integrity

• Promptly and effectively deals with guest requests and complaints

• Answers and routes calls as appropriate; takes guest messages with accuracy

• Responsible for cash drawer contents and transactions during shift

• Maintains accurate records including cash flows, registration card, reservation cards, and property walks

• Assists with sales and marketing efforts as directed by the General Manager

• Offers and properly handles requests for wake-up calls

• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean

• Ensures common area/lobby is clean

• Performs laundry functions as directed

• All other duties as assigned


What we are looking for:

  • 0 – 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • All other duties as assigned.
  • High School degree or better